Extremely unhelpful manager.
I stayed at t the hotel last night. The manager/receptionist at front lobby was extremely unhelpful. We paid for one room and stayed at the hotel. The manager could have been polite towards the guest. But no, this particular manager taunted us at not having a reservation.
When we decide to still get the room, he gave us a room that had non working TV. Additionally he purposely didn't give us the complimentary breakfast. The guest besides us got a complimentary breakfast from the lady manager. Moreover, he said that parking the vehicle would cost an addition of 15$. We had to park the vehicle for 30 minutes to get the luggage out and leave. The manager would not allow the vehicle to stay within the premises.
I work with a medium sized corporate construction company. I would be having a word with my corporate travel agent today to never book Wyndham or any of the hotels owned by Cendant group. We and our clients will prefer to have polite and helpful manager at the reception.
star prathamesh nachane
My husband and I stayed here for the Park Sleep Fly, before and after our vacation to Rome.
Check-in was smooth. Rooms are comfortable but a little dated. Amenities are sparse. The chair in the corner had some questionable stains on it so we didn't touch it.
Breakfast is not complimentary but the food decent. The coffee was absolutely terrible.
Bar service was great!
The shuttle bus service was on time and convenient.
Located next to Longhorn Steakhouse for a great dinner.
Parking was a little inconvenient but not terrible. You have to follow the driver to another lot a few minutes away and then ride back.
starstarstarstar Anji Monique Photography
This Hotel was really nice. The room was well done but very standard as rooms go however it did have a TV larger than most. Also the bathroom was very small well done but small and was very clean. The breakfast was very good and was a sit down style with a good menu. Overall a very good place to stay.
starstarstarstar Lorin Chism
The check-in and out process was very easy. The staff was very friendly and courteous. I left my bag of snacks on the shuttle, and they notified the driver, and he met my daughter to return the bag. They only had 2 coffees in the room with 4 checking in but were very responsive to bring up what we needed.
starstarstarstarstar joan felber
Wish I could go higher, but the only reason it got this high of a rating was the free breakfast (food was excellent) you get with a room, plus how polite the staff is (personnel is excellent).
If you're like me and a light sleeper, I strongly suggest staying somewhere else. You can hear doors from both sides of the hallway closing for a good 4 doors either direction when other guests don't try and gently close the door behind them. Walls are almost paper thin, as I shouldn't hear every time the person in the room next door uses the bathroom.
Fridge in my room was either turned off or didn't work, but they don't leave instructions on what to do if you're utilizing it, so if you need medication or food in a fridge, better make sure it works 1st.
Having to pay an extra $15 to park in the lot when you're in town and staying at their hotel? Doesn't seem very logical, as any other hotel I've ever stayed it, it was included and they got your plates so they knew not to ticket/tow the car.
Bathrooms in the room do have a hair dryer in a bag you can buy per the note, but when the not isn't up on the counter, how are guests going to know (not that I needed one)?
Having an elevator on the opposite end of the hotel down for upgrades isn't very convenient for guests that do have issues walking either. When I 1st used the toilet, I thought that there was hair in the toilet bowl, but it turns out somehow multiple big scratches are in the bowl (who knows what a former guest was eating or doing).
If you're going there and trying to do business (connect to wifi and work), connection is slow and drops often (it did for me at least). I ended up having to use my cell phone as a hot spot to be able to connect to the office to get some work done.
This place is however convenient for people that have a wide taste in food. There's a steakhouse next door and many other restaurants across the street.
starstar Bryan Meech
Nice hotel. Longhorn steakhouse next door. Thin walls.
starstarstarstar Megan Brown
It was close to the airport Was not very nice, it would be a value at ---/night
starstarstar John
I booked a park and fly package and everything was great. My relatives did the same but booked through the stay and fly website. When they arrived the hotel would not honor the package they bought so they were forced to buy parking elsewhere. They were told they could buy parking for $50/day which is insane. You think the hotel would have allowed them to add it onto their stay, but no. Shame on them!
star Alysa Hetze
This is the best hotel I've stayed in and was just blown away on how beautiful this hotel was. My room was great Griselda prepared it and it was just absolutely perfect 👌 Vacay 100%
starstarstarstarstar angelica robinson
Staff is excellent and very professional. Room are very quiet and we'll maintained.
starstarstarstarstar Joseph
Hotel muito limpo a apenas 10 minutos do Aeroporto O'Hare. Você não vai passar fome aqui com o restaurante no saguão e o Longhorn Steakhouse ao lado. Há também um Target e muitas outras opções de comida a uma curta caminhada. Este hotel é ótimo também se você planeja assistir a um evento na Allstate Arena, que fica a 5-10 minutos a pé.O ônibus sai a cada meia hora para o aeroporto e sai do aeroporto às 15h e 45h após a hora.Os quartos eram limpos e parecem ter sido atualizados recentemente. A poltrona estava um pouco gasta, mas todo o resto parecia novo. A cama e os lençóis eram muito confortáveis e o chuveiro estava quente.Há uma pequena sala de ginástica com duas esteiras. Não há piscina.No momento em que este artigo foi escrito, foi durante o COVID-19, então a maioria das coisas estava fechada, como a sala de ginástica, o bar e o buffet de café da manhã. No entanto, muitos restaurantes próximos estavam oferecendo comida para viagem e entrega.Atualização 20/07/20 A sala de fitness do hotel está agora aberta com distanciamento social, no entanto, o bar e o restaurante permanecem fechados. O Roadhouse ao lado está aberto para levar e sentar no interior.
starstarstarstar Steve Joerger
Very clean hotel just 10 minutes to the O’Hare Airport. You won’t go hungry here with the restaurant in the lobby and the Longhorn Steakhouse right next door. There’s also a Target and many other food options within walking distance. This hotel is great as well if you plan to catch an event at the Allstate Arena which is a 5-10 minute walk.The shuttle runs every half hour to the airport and picks up at 15 and 45 after the hour from the airport.The rooms were clean and look like they have been updated recently. The sitting chair was a little worn but everything else looked new. The bed and sheets were very comfortable and the shower was warm.There is a small fitness room with a couple of treadmills. There is no pool.At the time of this writing was during COVID-19 so most things were closed like the fitness room, the bar and the breakfast buffet. However, many restaurants nearby were offering takeout and delivery.Update 7/20/20 The hotel’s fitness room is now open with social distancing however the bar and restaurant remain closed. The Roadhouse next door is open for takeout and indoor seating.
starstarstarstar Steve Joerger
Location,food,check in and out Nothing was wrong
starstarstarstarstar George
Location was perfect, shuttle was timely and often. front desk staff was noticeably put out by our presence during the check in process.
starstarstarstar Verified Hotel Guest
Very nice
starstarstarstarstar Richard
Clean, convenient to airport, fre breakfast Website should provide info on how to get to hotel from CDG airport terminals.
starstarstarstarstar Lynne
Recentemente, ficamos no Wyndham Chicago O'Hare em uma escala de 24 horas durante a viagem da Austrália para o Canadá. Os funcionários da recepção foram muito prestativos e educados e tornaram o check-out e check-in simples e rápido. Foi-nos dada uma sala perto da frente no piso térreo, que foi apreciado. Quando verificamos, o ar condicionado estava quebrado, mas a manutenção estava lá rapidamente para corrigir o problema. Excelente localização perto do aeroporto e do serviço de transporte de e para o aeroporto foi muito apreciado!
starstarstarstarstar Clayton Hobbs
Eu tive dificuldade para dormir depois de dirigir 14,5 horas e chegar aqui às 3h (4h do leste). Eu deveria estar com frio às 9h. Mas não consegui dormir. Este hotel não é o que eu espero de um Wyndham. Eu nunca vou ficar aqui novamente e adivinhar todos os outros hotéis Wyndham depois disso. As fotos devem explicar meus sentimentos
starstarstar Fay T. J.
I had a hard time sleeping after driving 14.5 hrs and getting here at 3am (4am eastern) I should've been out cold at 9am. But I couldn't sleep. This hotel is not what I expect from a Wyndham. I'll never stay here again and will second guess all other Wyndham hotels after this. The pics should explain my feelings
starstarstar Fay T. J.
We recently stayed at the Wyndham Chicago O'Hare on a 24-hour layover as we traveled from Australia to Canada. The front staff at the reception area were very helpful and polite and made the check-out and check-in process simple and fast.
We were given a room close to the front on the ground floor which was appreciated. When we checked in the air con was broken, but maintenance were there quickly to correct the issue.
Great location close to the airport and the shuttle to and from the airport was very much appreciated!
starstarstarstarstar Clayton Hobbs
Pretty nice. Quiet. No complaints. Ample parking. Unfortunately no beverages or breakfast offered because of the epidemic nonsense.
starstarstarstar Mark Perhot
The Wyndham O'Hare Hotel is excellent, whether you are flying out early or late. The shuttle runs every half hour, the breakfast is great, The Longhorn restaurant is right next door, and there are multiple restaurant and stores within walking distance.
starstarstarstarstar James
Great front desk staff
starstarstarstarstar Mary
Relajante, buen servicio y amabilidad..
starstarstarstarstar Gerardo Torres
Very polite customer service
starstarstarstarstar Jeffrey
Muy bueno el hotel ya lo emos visitado por años a cambiado de nombre varias veces pero el hotel tiene muy buenos servicios
starstarstarstarstar Enrique Orozco
El wi Fies muy lento y la señales muy mala, el predio no es acorde con elnivel.
starstarstar Manuel Diaz
Una muy buena opción para visitar la ciudad las tarifas son buenas y el hotel es muy cómodo. Es la tercera vez que lo visito y su personal siempre es amable.
starstarstarstar Aaron Blancas De Ita
Staff was friendly, hotel was clean and location was good. Construction next door and the view from out our window was at the fenced barricades, also the bathroom was the size of a shoebox.
starstarstar Kevin
The staff was amazing! My son and I were having an awful couple of days traveling and this hotel was just what we needed!!
starstarstarstarstar Tracey
Nicely furnished room; good TV and Wifi; unusually good complimentary breakfast; free parking (not common at O'Hare airport area hotels) and very reasonable room rate.
starstarstarstarstar Jonathan
Nothing best about it Yes.1) I booked two queen beds room but they gave me two double beds room. 2) I booked with free breakfast,but it was not free and when asked for it,receptionist asked for proof.On showing receipt he gave 2 breakfast tickets but charged $11 for kids/day
starstarstar Verified Hotel Guest
Comfortable beds and breakfast It was very good.
starstarstarstarstar Verified Hotel Guest
The hotel is located around restaurants and stores. Also the room had complimentary bottles of water, and slippers and robes to use during the stay.
starstarstarstarstar Verified Hotel Guest
Location and staff are great. We didn't have a second room key or heat when we checked in but they resolved it quickly. The tub drain was clogged.
starstarstarstar Leah
The location by All State Arena was perfect! The parking was extremely difficult to get a spot because of the Steakhouse. Other people were upset by this as well on the same day.
starstarstarstar Patricia
Convenient location No complaints
starstarstar Verified Hotel Guest
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