Simply in love! I felt at home! Nice room, cozy bed, bathroom with shower with plenty of pressure and hot water, silence at bedtime, wonderful breakfast with plenty of variety. Helpful, attentive and proactive staff. An episode that stood out to me was that, as we arrived very early for breakfast, there was still no milk and an employee came out and provided it very quickly. Another issue is that they carry our bags and suitcases to the room.
Congrats to the team and I'll be back soon!
starstarstarstarstar Paola Silva
Just like you, when I look for a reservation for my family, I like to read through the reviews what the experiences of the people who have been there were like, although everyone has their own point of view and different expectations, I have nothing negative to say report from Hotel Vitrine. Clementino was simply amazing with me and my family, always willing to solve any problems that arose. When we were returning from lunch, I smelled such a delicious smell coming from the hotel kitchen, when I went to see there was a girl making the breakfast cakes, she did everything with so much affection and with that homemade taste that we only find at home, I was blown away by her dedication.
She even gave me the recipe for the banana cake with wonderful caramel, super fluffy.
I recommend staff, the team is 100%.
starstarstarstarstar Luciana Rodrigues
Air conditioning doesn't cool, bad shower, no toilet paper, room with cockroach and when I went to confirm the reservation and get the key they informed me that they no longer had an agreement with booking. I had to pay upfront and on time. There was no breakfast and drinks from the minibar at the reception were hot. I do not recommend.
star Renato Aguiar
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