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star star star star Piazza Del Giglio,1, Near Piazza Napoleone, Lucca, Tuscany 55100, Italy
Very good location the style especially the rooms it's not to my taste, small problemi of maintenance.
Pessoal muito irreverente, serviço lamentável e cuidado patético do quarto. Não paguei € 300 para ficar em um hotel de 3 estrelas quando em Nápoles estávamos melhor com um dos 2. A única coisa positiva são os quartos e o terraço.
Comida passável. Pequeno-almoço não adequado para um hotel de três estrelas. Experiência ruim com uma garçonete que decidiu não levar comida para dois dos meus amigos para a festa. A única coisa que eu gostei sobre este hotel são os quartos.
Comida pasable. Desayuno no apto para un hotel de tres estrellas. Mala experiencia con una camarera que decidió no llevar comida a dos de mis amigos por parcialidad. Lo único que me gustó de este hotel son las habitaciones.
Gorgeous facility that's perfectly located in the beautiful city of Lucca. Upscale accommodations with a level of service that is second to none.
I choose The Grand Universe Lucca Autograph Collection Hotel for it’s fantastic location and classic Italian architecture. The entire experience was totally amazing. My good Roman friend Giorgio spent the 1st night and we went out to an amazing local restaurant. On my last night after an incredible Tuscan wedding Fred, Debbie and I had a great dinner in the champagne bar and watch the full moon rise and sun set. Next year I will return for the Lucca Music Festival. Ciao for Now! Escolhi o The Grand Universe Lucca Autograph Collection Hotel por sua localização fantástica e arquitetura italiana clássica. Toda a experiência foi totalmente incrível. Meu bom amigo romano Giorgio passou a 1ª noite e saímos para um restaurante local incrível. Na minha última noite depois de um casamento incrível na Toscana, Fred, Debbie e eu tivemos um ótimo jantar no bar de champanhe e assistimos o nascer da lua cheia e o pôr do sol. No próximo ano voltarei para o Lucca Music Festival. Ciao para agora!
I choose The Grand Universe Lucca Autograph Collection Hotel for it’s fantastic location and classic Italian architecture. The entire experience was totally amazing. My good Roman friend Giorgio spent the 1st night and we went out to an amazing local restaurant. On my last night after an incredible Tuscan wedding Fred, Debbie and I had a great dinner in the champagne bar and watch the full moon rise and sun set. Next year I will return for the Lucca Music Festival. Ciao for Now! Elegí The Grand Universe Lucca Autograph Collection Hotel por su fantástica ubicación y su clásica arquitectura italiana. Toda la experiencia fue totalmente increíble. Mi buen amigo romano Giorgio pasó la primera noche y salimos a un increíble restaurante local. En mi última noche después de una increíble boda toscana, Fred, Debbie y yo tuvimos una gran cena en el bar de champán y vimos salir la luna llena y ponerse el sol. El año que viene volveré para el Festival de Música de Lucca. Chao por ahora!
I choose The Grand Universe Lucca Autograph Collection Hotel for it’s fantastic location and classic Italian architecture. The entire experience was totally amazing. My good Roman friend Giorgio spent the 1st night and we went out to an amazing local restaurant. On my last night after an incredible Tuscan wedding Fred, Debbie and I had a great dinner in the champagne bar and watch the full moon rise and sun set. Next year I will return for the Lucca Music Festival. Ciao for Now!
Beautiful hotel in ideal position in the walled city of Lucca. Right on the piazza where the summer festival happens. Interior decor is superb, staff very helpful and accommodating. Loved exploring the narrow streets and cafes here . Also great to explore the cost nearby. This one is exceptional. Lindo hotel em posição ideal na cidade murada de Lucca. Bem na praça onde acontece o festival de verão. A decoração interior é excelente, a equipe muito útil e acolhedora. Adorei explorar as ruas estreitas e cafés aqui. Também é ótimo para explorar o custo nas proximidades. Este é excepcional.
Great experience at this autograph collection hotel, which is always up to high standard. The room size is great, the interior is modern and renovated, AC is super, breakfast has various choices, the view is very nice, staff are friendly and efficient. Strongly recommend for stay in Lucca. Ótima experiência neste hotel de coleta de autógrafos, sempre de alto padrão. O tamanho do quarto é ótimo, o interior é moderno e renovado, o AC é super, o café da manhã tem várias opções, a vista é muito agradável, os funcionários são simpáticos e eficientes. Recomendo vivamente para ficar em Lucca.
Great experience at this autograph collection hotel, which is always up to high standard. The room size is great, the interior is modern and renovated, AC is super, breakfast has various choices, the view is very nice, staff are friendly and efficient. Strongly recommend for stay in Lucca. Gran experiencia en este hotel de colección de autógrafos, que siempre está a la altura. El tamaño de la habitación es excelente, el interior es moderno y renovado, el aire acondicionado es excelente, el desayuno tiene varias opciones, la vista es muy agradable, el personal es amable y eficiente. Muy recomendable para una estancia en Lucca.
Beautiful hotel in ideal position in the walled city of Lucca. Right on the piazza where the summer festival happens. Interior decor is superb, staff very helpful and accommodating. Loved exploring the narrow streets and cafes here . Also great to explore the cost nearby. This one is exceptional. Hermoso hotel en una posición ideal en la ciudad amurallada de Lucca. Justo en la plaza donde ocurre el festival de verano. La decoración interior es excelente, el personal es muy servicial y complaciente. Me encantó explorar las calles estrechas y los cafés aquí. También es genial para explorar el costo cercano. Este es excepcional.
Beautiful hotel in ideal position in the walled city of Lucca. Right on the piazza where the summer festival happens. Interior decor is superb, staff very helpful and accommodating. Loved exploring the narrow streets and cafes here . Also great to explore the cost nearby. This one is exceptional.
Great experience at this autograph collection hotel, which is always up to high standard. The room size is great, the interior is modern and renovated, AC is super, breakfast has various choices, the view is very nice, staff are friendly and efficient. Strongly recommend for stay in Lucca.
338euros for a closet space for a room. Arrived to our room with another guest name on the television. Mentioned to front desk clerk. Issue was not resolved.Another issue upon check-in, requested hotel restaurant reservation. Was told restaurant was fully booked. However I took a picture of an empty restaurant inside. Totally disappointed 338 euros para um espaço de armário para um quarto. Chegou ao nosso quarto com outro nome de hóspede na televisão. Mencionado para recepcionista. Problema não foi resolvido. Outro problema no check-in, solicitei a reserva do restaurante do hotel. Foi dito que o restaurante estava lotado. No entanto, tirei uma foto de um restaurante vazio lá dentro. Totalmente decepcionado
The breakfast was absolutely delicious.It was served in an afternoon tea style with lots of different rolls, pastries, yogurt, and fruit. We loved everything about it, including our lovely server who went above and beyond to make sure we enjoyed our breakfast.100% recommend if visiting Lucca! O café da manhã estava absolutamente delicioso.Foi servido em estilo de chá da tarde com muitos pães, doces, iogurte e frutas diferentes. Adoramos tudo, incluindo nosso adorável servidor que foi acima e além para garantir que gostássemos do nosso café da manhã.100% recomendo se visitar Lucca!
The breakfast was absolutely delicious.It was served in an afternoon tea style with lots of different rolls, pastries, yogurt, and fruit. We loved everything about it, including our lovely server who went above and beyond to make sure we enjoyed our breakfast.100% recommend if visiting Lucca! El desayuno fue absolutamente delicioso.Se sirvió en un estilo de té de la tarde con muchos panecillos, pasteles, yogur y fruta diferentes. Nos encantó todo, incluido nuestro encantador servidor que hizo todo lo posible para asegurarse de que disfrutáramos de nuestro desayuno.¡100% recomendable si visitas Lucca!
338euros for a closet space for a room. Arrived to our room with another guest name on the television. Mentioned to front desk clerk. Issue was not resolved.Another issue upon check-in, requested hotel restaurant reservation. Was told restaurant was fully booked. However I took a picture of an empty restaurant inside. Totally disappointed
The breakfast was absolutely delicious. It was served in an afternoon tea style with lots of different rolls, pastries, yogurt, and fruit. We loved everything about it, including our lovely server who went above and beyond to make sure we enjoyed our breakfast. 100% recommend if visiting Lucca!
Exquisite hotel in an exquisite city. We came here last minute instead of Lake Como to celebrate our anniversary and we are so glad that we did. The staff is fantastic and helped us in so many ways.We got a great upgrade as a Titanium member. I would definitely buy a better room next time (in case I don't get upgrade) as the difference of city facing room and non city facing room is pretty significant.Breakfast is great and the location just cannot be better.I would definitely revisit. One of the top hotels we've visited. Hotel requintado em uma cidade requintada. Viemos aqui no último minuto, em vez do Lago Como, para comemorar nosso aniversário e estamos muito felizes por termos feito isso. A equipe é fantástica e nos ajudou de muitas maneiras.Recebemos um ótimo upgrade como membro Titanium. Eu definitivamente compraria um quarto melhor da próxima vez (no caso de eu não conseguir um upgrade), pois a diferença de quarto voltado para a cidade e quarto não voltado para a cidade é bastante significativa.O café da manhã é ótimo e a localização não pode ser melhor.Eu definitivamente revisitaria. Um dos melhores hotéis que visitamos.
Excelente hotel, limpio, moderno, nuevo totalmente recomendable, el servicio es maravilloso
Exquisite hotel in an exquisite city. We came here last minute instead of Lake Como to celebrate our anniversary and we are so glad that we did. The staff is fantastic and helped us in so many ways.We got a great upgrade as a Titanium member. I would definitely buy a better room next time (in case I don't get upgrade) as the difference of city facing room and non city facing room is pretty significant.Breakfast is great and the location just cannot be better.I would definitely revisit. One of the top hotels we've visited. Exquisito hotel en una exquisita ciudad. Vinimos aquí en el último minuto en lugar del lago de Como para celebrar nuestro aniversario y estamos muy contentos de haberlo hecho. El personal es fantástico y nos ayudó de muchas maneras.Obtuvimos una gran mejora como miembro de Titanium. Definitivamente compraría una habitación mejor la próxima vez (en caso de que no obtenga una mejora), ya que la diferencia entre la habitación que da a la ciudad y la habitación que no da a la ciudad es bastante significativa.El desayuno es excelente y la ubicación no puede ser mejor.Definitivamente volvería a visitar. Uno de los mejores hoteles que hemos visitado.
Exquisite hotel in an exquisite city. We came here last minute instead of Lake Como to celebrate our anniversary and we are so glad that we did. The staff is fantastic and helped us in so many ways. We got a great upgrade as a Titanium member. I would definitely buy a better room next time (in case I don't get upgrade) as the difference of city facing room and non city facing room is pretty significant. Breakfast is great and the location just cannot be better. I would definitely revisit. One of the top hotels we've visited.
Paramos a tomar un café y agua y como no queríamos comer nos arrinconaron y no nos sirvieron. Llevamos 20 minutos esperando. Patético.
Piazza Del Giglio,1, Near Piazza Napoleone, Lucca, Tuscany 55100, Italy