The hotel's well-appointed rooms feature plush bedding, flat-screen TVs, and other modern amenities to ensure that guests have a comfortable and enjoyable stay.
starstarstarstarstar Carlos Alberto Pessoa Silva
The hotel's rooms are equipped with modern amenities, including flat-screen TVs, high-speed internet, and comfortable beds, to ensure that guests have a comfortable and enjoyable stay.
starstarstarstarstar William White
Cartel type of hotel!!!! Stay away!!!!
I had the most unpleasant encounter in my last 20 years of traveling! The first morning I went down to the restaurant to have a coffee. By the way breakfast (included) was very mediocre, worse than Motel 6. I only had coffee and my only remark was the coffee machine and the terrible coffee that they offer. The staff seemed friendly at first, but when I complained and I am citing ' probably you should suggest to management to change the machine' they become feisty. I paid the bar coffee and left the hotel, running some meetings. When I came back the front desk informed me that some director had requested a meeting with me. At first I was surprised but then said to myself "oh finally things have changed in Albania and they want to improve and hear my coffee complaint. I agreed and as the lady was leading the way I felt uncomfortable since I was expecting the meeting to be on a public space, but when I entered the office there was another lady seating across from the 'director' who didn't even introduced himself and I said to myself, ok there is a witness. Little did I know I was walking into this trap for him and her to humiliate me! The conversation degraded so quickly, I could not believe my eyes and ears as to what I was witnessing. When I asked for his name he just had it and cursed me out from his office!!!! I Really feared for my life that night! I didn't know where to go and there was not enough time for me to find another hotel. I informed the American Embassy in Tirana and the Serbian Embassy and I reported the incident so they can steer away their tourists. I suspect he was being racist because my husband is Serbian! What an embarrassment and I mind you this is the face of Albania. I don't want to mention his name due to the investigative course of the incident, but nevertheless this place is very dangerous because the people that think will protect you are the one to attack, bully, extort and retaliate! You could feel the uneasiness and the fear in all staff faces! Scary!
star E J
We sit in the restaurant area in the second floor. Very calm and relaxing place with an excellent service. Nice coffee, tea and especially very tasty deserts. The prices were low comparing to the quality of service. I would return with pleasure for a coffee and a desert and why not for lunch also.
starstarstarstarstar Kelvin Ekonomi
We really loved this place and would stay again.
We stayed there on our first night in Tirana and woke up to the view of the construction site, but the second night we stayed we got a view of the beautiful piazza! Wow what a view!
The breakfast buffet was exceptional with gluten free options and so many food choices. also the breakfast restaurant is superbly placed. Lots of sunny places to sit over looking that fantastic view.
The bed mattresses were comfortable.
Great mini bar!
The staff were welcoming, kind and professional.
Thank you.
Not so good:
Big construction site along one side.
The rooms are a bit dated.
Pillows could have been better. Too fat for me.
The coffee.
TV channels
Great place, will come again and request the view!
starstarstarstar nerys joseph
Mostly this hotel was fine and the staff were friendly. However, I had one very disturbing incident with one of the hotel clerks. I was leaving early one morning to go on a day trip with my backpack. As I was walking out the door the man began demanding my room number and accusing me of leaving without paying. Well, first of all, I already paid. SECOND, I was going on a short day trip to a lake and would be back in the evening. AND, I should not have to explain where I'm going every time I walk out of the hotel. I should ALSO not have to worry about a clerk accusing me of, basically, stealing. This guy started harassing me and accusing me of trying to skip out on the bill (again, already paid when booked) because I was leaving with a backpack. Be careful in this place. Also, none of the amenities (pool, gym, etc) are available due to "construction." I'd recommend much nicer and similarly priced hotels in the area that have working amenities and staff that won't harass you. Unimpressed with this place overall.
starstar BL Ue
1. Rooms very clean
2. No kettle, tea bags, sugar and coffee in room at all, they said it's not in their culture
But this is basic international service in the most world
3. If you don't like noise don't take room face the square
3. Breakfast basics no variety
4. Better to have Albanian guide with you
5. It's not cheap country
starstarstar Nermeen EL-Hadary
The hotel is very strategically located on the main square of the city and capital of the country. Young and helpful staff.
Some rooms are dark and also noisy due to the works all around (impressive construction work ongoing) and in the hotel itself.
starstarstar Anna Lodeserto
Without the wifi-issues this would have been a 5 star stay.
Beautiful restaurant with good wine and menu. Well equipped bar.
Rooms are a little old, but well taken care off and well equipped.
Unfortunately, the wifi only worked, at times, in the lobby and restaurant. I had no connection in the room, which is quite the disaster when it is a conference hotel, catering to people on a business trip.
Staff and GM are really friendly, especially the staff in the restaurant.
starstarstar Arno Baes
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