Room are very clean. They have a basketball court, pool is inside the building not that big but u can swim all year round. They have a hot tub inside also next to the pool. Outside is a grill with a small seating area to hang out with family and friends. Smoking available in certain areas. They do have smoking rooms available. Breakfast between 630-9am.
starstarstarstarstar Stephanie Hindes
The customer service that I received from Carmen T and Nicole at the front desk was "above par" customer service. For some reason the system had me booked for 3 rooms and it should have only been 2 rooms booked under my name. Carmen stepped in and corrected the issue and did everything she could to ensure this was corrected. This was my first time staying at this hotel and the hotel was very clean and the smell of fresh aroma can be smelled from the moment you walk in the hotel lobby. Nice location and the room/suite Carmen T. upgraded my room too was quite nice. Every organization needs an employee and leader like Carmen T and Nicole. I have already booked my next stay at this hotel for 2022. #Great Staff #Great location #Superb customer service.
starstarstarstarstar Shaylae Duprís
Nice place but rooms a bit smaller. Some rooms have kitchenettes so helpful if u have small kids. And, it's location is closer to the Route 59 train station! Wish they had a bar or sold alcohol!
starstarstarstar AJ Sheth
Beautiful rooms, clean hotel that smells amazing, nice view, clean and warm indoor pool, adequate sized gym, basketball court, pond, and super friendly staff. The only thing they need to work on is making sure there is an adequate amount of breakfast to last throughout the entire breakfast. Majority of it runs out within the first hour. Other than that, awesome hotel!!
starstarstarstarstar Mysteriously Me
The second you walk in, you can smell the cleanliness. Front desk ladies were very professional and helpful. The couch in the room had a small rip in the arm, but overall the room was very nice and very clean. Their pool and hot tub area, as well as the gym was very nice. Breakfast was okay. They were already out of a lot of things even though there was still over an hour left to eat. Overall, would definitely stay here again if I ever come back to Illinois.
starstarstarstarstar Brandi Brown
Ótimo hotel! Alugamos a sua área de churrasqueira ao ar livre para uma festa de aniversário. Tem 2 churrasqueiras, uma quadra de basquete e piscina coberta. As crianças adoraram! Os quartos são configurados como condomínios.
starstarstarstarstar Kelita Barnes
Eu realmente recomendo este lugar para todas as ocasiões. O pessoal é o melhor. Nenhum outro hotel como este. Casa longe de casa. Muito obrigado pela melhor experiência de sempre !!! 🤩🤩🤩🤩🤩
starstarstarstarstar Heaven Love
Realmente recomiendo este lugar para toda ocasión. El personal es el mejor. Ningún otro hotel como este. Hogar lejos del hogar. ¡Muchas gracias por la mejor experiencia de mi vida! 🤩🤩🤩🤩🤩
starstarstarstarstar Heaven Love
I truly recommend this place for all occasion. The staff is the best. No other hotel like this. Home away from home. Thank you so much for the best experience ever!!! 🤩🤩🤩🤩🤩
starstarstarstarstar Heaven Love
Pasaremos la noche con mi hermana para un covid descanso. Al entrar, nuestra primera habitación obviamente no estaba destinada a ser alquilada por la noche, se estaban haciendo algunas reparaciones; nos asignaron una nueva habitación. Esa habitación estaba 'sellada por limpieza' (etiqueta adhesiva en la puerta) pero encontramos el microondas sucio, el asiento del inodoro roto y el control remoto de la televisión pegajoso (viejo adhesivo de las etiquetas adhesivas de la guía de canales de antaño, nuestra suposición). Sugerencia: quite los carteles del desayuno continental de lujo que ya no ofrecen debido al covid, únicamente bagels, yogur, frutas y bebidas (lo cual está bien, pero es difícil ver lo que ofrecían anteriormente). El jacuzzi era genial, ¡muy caliente! El personal del hotel fue cortés.
starstarstar Kimberly Cooper
Overnighter with my sister for a covid break. Upon entry, our first room was obviously not meant to be rented for the night, some repairs were being done; we were assigned a new room. That room was 'cleanliness sealed' (sticker on the door) but we found the microwave dirty, broken toilet seat, and tv remote sticky (old adhesive of channel guide stickers of yore, our guess). Suggestion: take down the posters of the deluxe continental bfast they no longer offer due to covid, solely bagels, yogurt, fruit, & drinks (which is fine, but tough seeing what they formerly offered). Hot tub was great, very hot! Hotel staff was courteous.
starstarstar Kimberly Cooper
Overnighter with my sister for a covid break. Upon entry, our first room was obviously not meant to be rented for the night, some repairs were being done; we were assigned a new room. That room was 'cleanliness sealed' (sticker on the door) but we found the microwave dirty, broken toilet seat, and tv remote sticky (old adhesive of channel guide stickers of yore, our guess). Suggestion: take down the posters of the deluxe continental bfast they no longer offer due to covid, solely bagels, yogurt, fruit, & drinks (which is fine, but tough seeing what they formerly offered). Hot tub was great, very hot! Hotel staff was courteous.
starstarstar Kimberly Cooper
Por onde eu começo ... bem, este hotel parece ótimo, mas não é. Nem tudo é ruim, mas são muitos problemas para nomear. As primeiras coisas foram quebradas em todos os lugares, acessórios em ambos os banheiros, pratos faltando e talheres de prata. As paredes estavam, omg sujas ... tão sujas que eu estava até minha noite limpando-as. As banheiras estavam manchadas de sujeira e as maçanetas das portas quebradas. Eu só fiquei porque estava lá para um evento familiar. Eu disse tudo isso para a balconista da recepção e tudo que ela me deu foram desculpas para explicar por que as coisas eram assim. Ela nem ofereceu nada do meu quarto ... lembre-se de que tínhamos 5 quartos. Vou escolher outro lugar para ficar na próxima vez.
starstar Lakeesha Tate
O pessoal é simpático e cortês. arrumação foi um pouco estranho eles fazem um bom trabalho fazendo as camas, mas eles parecem esquecer que você tem latas de lixo no quarto. A roupa é gratuita, o que é ótimo, mas há apenas três lavadoras e secadoras para cerca de 300 pessoas, então, naturalmente, você terá que lavar a roupa muito tarde da noite ou muito cedo pela manhã, porque elas estão sempre em uso. Os quartos têm um cheiro muito estranho para eles, então quando você entrar em seu quarto, abra as janelas e fumigue porque vai feder. Não sei se conseguiria um quarto aqui de novo. Para uma suíte, estes quartos são realmente pequenos.
starstarstar Jason Paisley
My family loved this place. I will booked again soon!
starstarstarstarstar Latesha Edwards
Where do I start... well this hotel appears to look great but it's not. It's not all bad but it's too many problems to even name. First things were broken everywhere, fixtures in both bathrooms, missing dishes and silver ware. The walls were omg dirty... so dirty that I was up my fist night cleaning them. The tubs were stained with dirt and door handles broken. I only stayed because i was there for a family event. I told all of this to the clerk at the front desk and all she gave me was excuses to why things were that way. She didn't even offer anything off my room... mind u we had 5 rooms. I will choose somewhere else to stay next time.
starstar Lakeesha Tate
The staff is friendly and courteous. housekeeping was a bit strange they do a good job making the beds but they seem to forget that you have trash cans in the room. The laundry is free which is great but there's only three washers and dryers for about 300 people so naturally you're going to have to either do your laundry very late at night or very early in the morning because they're always in use. The rooms have a very strange smell to them so when you get into your room open the windows and fumigate because it's going to stink. I do not know if I would get a room here again. For a suite these rooms are really rather small.
starstarstar Jason Paisley
Very good location. Rooms cheap and clean. Shower very good. Staff helpful and friendly
starstarstarstarstar Diane Wilson
Adoro as camas e o serviço ... pessoas muito limpas e agradáveis Belen foi muito prestativa no café da manhã ... gostamos de ficar aqui !! 👍
starstarstarstarstar Ross zar
Me encantan las camas y el servicio ... gente muy limpia y agradable Belen fue muy servicial en el desayuno ... ¡disfrutamos de estar aquí! !!
starstarstarstarstar Ross zar
Love the beds and the service ...very clean and nice people Belen was very helpfull at breakfast...we enjoy staying here!!👍
starstarstarstarstar Ross zar
Hermoso, cálido y muy confortable
starstarstarstarstar Meybeth Medrano
Muy limpio y buen servicio
starstarstarstarstar Manuel Ayala
Un gran hotel! Alquilamos su área de parrilla al aire libre para una fiesta de cumpleaños. Cuenta con 2 parrillas, cancha de baloncesto, piscina cubierta. ¡A los niños les ENCANTÓ! Las habitaciones están dispuestas como condominios.
starstarstarstarstar Kelita Barnes
Confortable
starstarstarstar M Elena Arciga
Great hotel! We rented their outdoor grill area for a birthday party. It has 2 grills, a basketball court, indoor pool. The kids LOVED it! The rooms are setup like condos.
starstarstarstarstar Kelita Barnes
Portuguese
English
Spanish
French
Armenian
Italian
