Fantastic location and service. Staff were very friendly and went out of their way for my request for an early check in.
Was particularly impressed with the service at the restaurant- John Chetty, F & B manager waited till we arrived back from seeing the lights at Redwood and had our dinner delivered to our room spot on.
Spacious rooms, comfortable beds and pillows- bit dated rooms but that’s minor.
starstarstarstarstar Daisy Chandra
Beautiful stay, staff very accommodating to your needs. Staff easy to talk too. Continental breakfast with a beautiful area to dine in and lots of space. Great selection of food offered. Easy access in and out of the hotel with loads of parking available. Cleaning service excellent. Would stay again next time in Rotorua and can't wait for the new renovations on the rooms to be completed. Great access for the race course and the area close to the town. Only downfall was the spa bath was not functioning but understandable as the hotel still recovering from being a isolation facility during the Covid period. Apart from that definitely would return and recommend to all. Reasonable prices in today's world..Thankyou staff of Arawa Park Hotel.
starstarstarstarstar Jean Serjeant
John and his team were very friendly, with great service for breakfast.
The hotel is being renovated and looks a bit like a ghost town. The rooms was spacious and great for the kids. Very comfy beds and it's in a great location 👍
starstarstar Bella The Bunny
Very run down and very disappointed. Room service hadn’t arrived after over half an hour and when I checked “they had only just received it”. Spa bath wasn’t working and when asked about it we were told they had all been switched off! Continental breakfast was very expensive for not a lot. Cooked looked ok but we didn’t order. Bar wasn’t operating. We had been told it had a few refurbishments, couldn’t see where. There was a constant water drip in the middle of the lobby that was ignored till we slipped in the puddle created. Just very dissatisfied with whole experience and won’t be back. Love Rotorua and have stayed many times. Overpriced and underwhelmed sadly.
starstar Natalee Scripps-Hawkins
We spent 2 nights with our children. Amazing doesn't come close to describing our stay. The staff went above and beyond, especially the service staff for breakfast. So helpful, friendly and welcoming. The food was delicious and the staff were first class, especially John I think he was called who was in charge of running the breakfast service. The room was clean, spacious and had everything we needed. Beds were comfortable and room was toasty and warm even with the cold nights. We can't wait to return and will be recommending the hotel to family and friends. The staff should all be so proud of the amazing job they do and we truly appreciate the fantastic service we received during our stay.
starstarstarstarstar Tara MacDonald
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