Equipe de primeira classe muito simpática e educada, quartos um pouco pequenos, mas limpos, tinha chá.café. mesmo microondas e geladeira. Cofre, a cama era confortável. O café da manhã era bom e os funcionários cuidaram de você. Papel grátis era bom. Eu não sou londres, mas um litro de cobra a 11 libras era caro, mas depois de um pequeno gemido chegou a 7 libras.
starstarstarstar Darren Tye
excelente atendimento e acomodação.ótima localização
starstarstarstar Nayara Boiago
Hotel muito bom, gps disponível, localização muito boa, lugar seguro para se deslocar a noite.
starstarstarstarstar Rodrigo Boccardi
Maravilhoso chá inglês
starstarstarstarstar Aline Corredera
Fantastic hotel! Words cannot explain how good this place is. The staff are amazing and the room is good. Really enjoyed my stay here! Thank you staff!
starstarstarstarstar Chun Lai
It was okay overall. The service was good, the staff was nice. However, the hotel room itself was a little uncomfortable and I wouldn't want to come back because of it. We had a room with two beds, it was very tight. The bathroom was tiny, the toilet seat almost hit the sink. The entire room had a smell of wet wood, so it overall it was not a pleasant experience.
starstarstar Omar Ahmed
First class team very nice and polite, rooms a bit small, but clean, had tea.coffee. even microwave and fridge. Safe, bed was comfy. Breakfast was good and staff there looked after you. Free paper was nice. I no its london but a pint of cobra at £11 was pricey, but after a little moan got it to £7.
starstarstarstar Darren Tye
Really thought the staff was nice and honest, but I guess I was wrong. Whatever you do, do not book online in their website. We were charged 3 times for our 2 night stay before we even arrived. We've tried to settle this with them since we booked directly through their website to avoid any 3rd party issues, but nothing has been solved. We booked since June 4th and we were very excited to go celebrate our 20th anniversary but this has totally ruined our first visit to London. We have family and friends visiting in July, do not stay here, avoid yourselves this hassle.
star Alma Alicia Martinez Pruneda
Nós fomos aqui para um chá da tarde Wowcher, apenas senti vontade de fazer algo em Londres, onde nunca tínhamos estado antes. Chá da tarde foi apenas OK, os bolos e mousse de chocolate era muito doce e só terminamos os sanduíches e scones que eram bons. A sala da frente está em extrema necessidade de uma reforma e bastante pobre. A equipe foi amigável, mas eu provavelmente nunca voltar aqui.
starstarstar Molly Wolf Maché
We came here for afternoon tea, having chosen this venue from hundreds on offer from a present we were given, as the menu appeared to be different from the usual afternoon tea. We were disappointed as what was offered on their website wasn't what we were given, cakes listed were not given, which was the reason we chose this venue over others. It's a shame as this blighted what was otherwise a lovely afternoon,the service was 100%, staff were very attentive.
starstarstarstar M1d2t3 M4d5t6
We went here for a Wowcher afternoon tea, just felt like doing something in London where we'd never been before. Afternoon tea was just OK, the cakes and chocolate mousse was far too sweet and we only really finished the sandwiches and scones which were good. The front room is in dire need of a refurbishment and rather shabby. The staff were friendly but I'd probably never go back here.
starstarstar Molly Wolf Maché
Chá da tarde é um a perder. Não como fatias de queijo kraft em um sanduíche desde criança. Além disso, se você não gostar das opções de sanduíches, seu parceiro terá que comê-los, sem nenhuma alternativa oferecida. O hotel é bom e os funcionários são adoráveis. Bom lugar para ficar.
starstarstar Jos Brown
Afternoon tea is one to miss. I haven't had kraft cheese slices in a sandwich since I was a child. Also, if you don't like the sandwich choices, your partner has to eat them, no alternative offered. The hotel is nice and the staff are lovely. Good place to stay.
starstarstar Jos Brown
Os quartos eram muito limpos e modernos e a equipe foi incrível. Tatiana foi muito informativa e cuidou muito de nós, assim como toda a equipe. O chá da tarde tradicional e o chá da tarde de inspiração asiática foram incríveis! ! ! A localização do hotel é ideal - a estação de trem Paddington e o portão Lancaster ficam a 5 minutos a pé - muito conveniente! Eu recomendo este hotel e definitivamente voltarei a ficar aqui novamente!
starstarstarstarstar Bin Son
Atención excelente, especialmente de Tatiana y Celina
starstarstarstar Agustina Schuster
The rooms were very clean and modern and the staff was amazing. Tatiana was very informative and took great care of us as did all the staff. The traditional high tea and Asian inspired high tea were amazing!!! The location of the hotel is ideal - Paddington train station and Lancaster gate are a 5 minute walk - so convenient! I would highly recommend this hotel and will definitely return to stay here again!
starstarstarstarstar Bin Son
A equipe excelente. Tatiana e celina incríveis em particular, colocaram alguns extras no meu quarto para o meu aniversário. Os quartos têm tudo o que você precisa, muito limpo, escova de dente, pasta de dente, kit de costura, kit de beleza, sabonetes, touca de banho. Lojas a apenas um minuto de distância, camas confortáveis, quartos com temperatura perfeita, ótimo café da manhã.
starstarstarstarstar Lauren Giles
Staff excellent. Tatiana and celina amazing in particular, popped some extras in my room for my birthday. Rooms have everything you need, very clean, toothbrush, toothpaste, sewing kit, beauty kit, soaps, shower caps. Shops just a min away, beds comfy, rooms perfect temp, breakfast great.
starstarstarstarstar Lauren Giles
Had afternoin tea.The service from waiters was excellent!We done! Clean toilets, friendly service, afternoon tea was fresh and great value.Will come again for sure.Can highly recommend.
starstarstarstarstar Jonathan Goldwag
A lovely Indian inspired afternoon tea at a great price. The selection of different pastries and sweets were delicious. Very helpful and friendly staff
starstarstarstar Clara Brizey
Excelente lugar para hacer afternoon tea.
starstarstarstarstar Kevin Gonzaga
Muy atentos con nosotros, sobretodo el servicio de camareros.La habitaciónes aceptable.
starstarstarstar José María Muñoz
Excelente hotel en zona tranquila y de alta plusvalía. El personal muy amable. Las habitaciones un poco pequeñas.
starstarstarstar Jibran Macossay
Fuimos a comer al afternoon tea y fue muy bueno!!! Muy recomendable
starstarstarstarstar Marisa Scagliarini
Habitaciones muy limpias aunque un poco pequeñas.trato excelente
starstarstarstarstar Jonatan Pujol Botella
Muy bello hotel, la atención destacable. El último día perdí mi billetera y ellos la encontraron y la guardaron hasta que volví por las maletas. 100% recomendable
starstarstarstarstar Carla Nicole Paredes “Carlii”
Como hotel de 5 estrellas... deja un poco que desear. Es un 4 convertido a 5, y por el precio las habitaciones son muy pequeñas. Eso sí, todo limpio y el trato muy bueno, tienen detalles como el smartphone con 4G, chocolatinas cada día, etc que hacen que sea aceptable. La próxima vez me lo pensaré, aunque para ser Londres no está mal. Si vas con la idea de un 5 estrellas, aquí no vengas, eso sí
starstarstar Sara González
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