When we first got here there was a man in our room fixing stuff. So that was kinda awkward. Upon further inspection of the room we found what looked like dried blood in the sheets. This was a big no, and it was changed immediately and were offered drinks as an apology.
It was very quiet, which was a nice change from being in the middle of london. Great location, lovely staff AMAZING FOOD!! Affordable, comfy beds, lots of space in our room. Unfortunately our view was that of a loading bay!!
Aside from the dirty sheets we found some patches of vomit stained carpet too. I would not stay in this hotel again.
starstarstar Sian Ball
Booked an executive room 2 months in advance and was told on arrival that there where none available. finally got to the room which had dirty carpets and the sofa bed wasn’t made up even with my request before hand. We arrived at 12 and they didn’t make the sofa bed up till 17:30 despite asking several times. We ate in the restaurant the first night and where horrified the food was clearly microwaved as it was cold round the edge, lukewarm in the middle and tasted disgusting the same applies to the breakfast the fried eggs where overcooked and there was no decaf tea.
I was very disappointed as I have stayed here many times before and am shocked how quickly it has gone downhill. Will not be staying again
star Alfie Kimpton
Decent hotel at a cheaper rate close to the Waterloo station (on Lambeth road). You can walk down to pretty much everywhere in Central London from here. The fitness centre with steam room and sauna (is very small) but functional.
starstarstarstar Ahmer Ashraf
We were greeted by the friendlies assistant who made my 4 year old feel very special. This was our first time staying in hotel as a family, so this was a great start. Room was good size and clean, enough for 4 of us. Unfortunately the evening meal at the bar brought the rating down massively. Our meals took a long time, they arrived cold, the starter came after the main and it was cold. Beef was served instead of lamb, childs food arrived after the adults, second adult course was also wrong. Very disappointed.
starstar Aleksandra Parker
Good location at a peaceful corner of Central London. No noise from cars or other traffic! Nobody partying underneath your window. Nice and quiet!
A++ clean rooms. Friendly staff. Very good breakfast.
starstarstarstar Terhi Tafari
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