Confortável, cozinha bem equipada, local bem posicionado 2 min. das lojas e supermercados. Recomendo.
starstarstarstarstar Victor Sales Limaverde
Apartamento muito decorado com bom gosto e confortável no coração da cidade. A uma curta distância de todos os lugares e tudo. Estávamos no apartamento 50 e, com 6 malas grandes para 6 pessoas, era uma aventura subir nossas malas pela pequena escada em espiral, mas o apartamento é aconchegante, acolhedor e equipado com decência e ficamos muito felizes pela primeira noite de estadia aqui na Islândia. Custo-benefício!
starstarstarstarstar Jon Seevaratnam (Jiggee Jon)
Apartamento muito decorado com bom gosto e confortável no coração da cidade. A uma curta distância de todos os lugares e tudo. Estávamos no apartamento 50 e, com 6 malas grandes para 6 pessoas, era uma aventura subir nossas malas pela pequena escada em espiral, mas o apartamento é aconchegante, acolhedor e equipado com decência e ficamos muito felizes pela primeira noite de estadia aqui na Islândia. Custo-benefício!
starstarstarstarstar Jiggee Jon
Al final de nuestro viaje por Islandia, queríamos relajarnos en un bonito apartamento y visitar Reykjavik. Por lo tanto, reservamos cuatro noches en "Luna Apartments" por alrededor de 800 euros, ya que las habitaciones que muestran en su página de inicio se ven muy nuevas, limpias y cómodas.El primer día, llegamos por la noche y tuvimos problemas con el código PIN para ingresar a nuestra habitación (no se registró en la recepción). Intentamos llamar a alguien a Luna pero nadie respondió el teléfono. Después de un segundo intento de contactarlos por teléfono, se encendió el contestador telefónico. Después de una hora (afortunadamente) logramos entrar a la habitación por nosotros mismos.Nos sorprendió la vista: los muebles eran muy viejos y en mal estado, la habitación estaba sucia (polvo e insectos muertos), había moho en el marco de la ventana y el techo. No pudimos encontrar ningún paralelismo con las imágenes que vimos en el sitio web de "Luna Apartments".Como era muy tarde, acabo de escribir un correo electrónico a Luna y les pedí que nos devolvieran nuestro dinero y queremos buscar otro alojamiento. El segundo día (no recibí respuesta a mi correo electrónico), encontramos la recepción (a dos calles del apartamento). Le preguntamos a la recepcionista por qué no respondieron nuestro correo electrónico. Nos dijo que fuéramos pacientes y un gerente de Luna resolverá el problema hasta la noche. No pasó nada. Al tercer día visitamos nuevamente la recepción y allí estaba otra recepcionista. Tuvimos que explicar toda la historia nuevamente. Lo amenazamos con llamar a nuestra asistencia legal. Por la noche (22 p. M.) Recibí un correo electrónico y nos ofrecieron otra habitación (día 3). Rechazamos ya que no queríamos movernos en la noche. Estábamos muy contentos de dejar este apartamento a las 4 de la mañana del día 4 debido a nuestro vuelo temprano de regreso.Estamos realmente decepcionados de este alojamiento. Para nosotros fue la peor experiencia desde hace mucho tiempo y viajamos con bastante frecuencia. Por este precio, no esperaríamos tener una habitación sucia y en mal estado con moho. Además, ni siquiera reaccionaron a nuestras preocupaciones de manera adecuada.
star Manuel Widmer
Confortável. Embora pequeno.
starstarstarstar Krzysztof Konecki
Ótima localização. Apts espaçosos, proprietário muito confortável. É a segunda vez que nos hospedamos em suas propriedades em Reykjavik. Pode ir a pé às lojas. Mercearia ao virar da esquina. Única desvantagem sem estacionamento na propriedade.
starstarstarstarstar James S
É a segunda vez alojado nestes excelentes apartamentos perto do centro da cidade. Proprietário muito complacente. Lugares confortáveis para descansar após excursões de um dia. Cozinha completa montada. Perto de mercearia. A uma curta distância de ótimas lojas, pubs, restaurantes e muitos pontos de interesse.
starstarstarstarstar R Hritz
No final da nossa viagem em torno da Islândia, queríamos relaxar em um bom apartamento e visitar Reykjavik. Portanto, reservado quatro noites no „Luna apartamentos“ por 800Euros, como os quartos que mostram em sua homepage visual muito novo, limpo e confortável.No primeiro dia, chegamos à noite e tivemos problemas com o código PIN para entrar no nosso quarto (sem check-in através da recepção). Tentamos ligar para alguém em Luna, mas ninguém atendeu o telefone. Depois de uma segunda tentativa para alcançá-los por telefone, o atendente de telefone foi ligado. Depois de uma hora nós (felizmente) conseguimos entrar na sala sozinhos.Nós ficamos chocados com a vista: a mobília era muito antiga e decaída, o quarto estava sujo (poeira e insetos mortos), havia mofo na moldura da janela e no teto. Não conseguimos encontrar paralelos com as imagens que vimos no site “Luna Apartments”.Como já era muito tarde, acabei de escrever um e-mail para Luna e pedi-lhes que nos devolvessem o dinheiro e que procurássemos outro alojamento. No segundo dia (não recebi resposta para o meu e-mail), encontramos a recepção (duas ruas do apartamento). Pedimos a recepcionista porque eles não responderam o nosso e-mail. Ele nos disse para ser paciente e um gerente de Luna resolveria o problema até a noite. Nada aconteceu. No terceiro dia, visitamos a recepção novamente e outra recepcionista estava lá. Tivemos que explicar toda a história novamente. Nós o ameaçamos chamando nossa assistência legal. À noite (22h) recebi um e-mail e eles nos ofereceram outro quarto (dia 3). Nós recusamos como nós não quisemos nos mudar na noite. Nós ficamos muito felizes em deixar este apartamento às 4 da manhã no dia 4 devido ao nosso voo de volta.Estamos muito desapontados com esta acomodação. Para nós, foi a pior experiência desde há muito tempo e viajamos com bastante frequência. Por esse preço, não seria de esperar para obter um quarto gasto, sujo com mofo. Além disso, eles nem reagiram de maneira apropriada às nossas preocupações.
star Manuel Widmer
Segunda vez en estos fantásticos apartamentos cerca del centro de la ciudad. Propietario muy complaciente. Cómodos lugares para descansar después de excursiones de un día. Montaje de cocina completo. Cerca de la tienda de comestibles. A poca distancia de excelentes tiendas, pubs, restaurantes y muchos puntos de interés.
starstarstarstarstar R Hritz
Second time staying at these great apartments close to the city centre. Very accommodating owner. Comfy places to rest after day excursions. Full kitchen set up. Close to grocery store. Walking distance to great stores , pubs, restaurants and many points of interest.
starstarstarstarstar R Hritz
Nice location. Spacious apts, owner very accommodating. Second time we have stayed at his properties while in Reykjavik. Can walk to stores. Grocery store right around corner. Only downside no parking on property.
starstarstarstarstar James S
Hard to find exact location, no free parking, self check in and hard to contact property.
star Wei Chean Tan
TV didn't work but that didn't bother us, great base for your explorations
starstarstarstar John Gibson
At the end of our trip around Iceland we wanted to relax in a nice apartment and visit Reykjavik. Therefore we booked four nights at „Luna Apartments“ for around 800Euros, as the rooms they show on their homepage look very new, clean and comfortable.
On the first day, we arrived in the evening and we had problems with the pin code to enter our room (no check-in via reception). We tried to call somebody at Luna but nobody answered the phone. After a second try to reach them by phone, the telephone responder was switched on. After one hour we (fortunately) managed to enter the room by ourselves.
We were shocked about the view: The furniture was very old and shabby, the room was dirty (dust and dead insects), there was mold on the window frame and the ceiling. We could not find any parallels to the pictures we saw on the “Luna Apartments” website.
As it was very late, I just wrote an email to Luna and asked them to give us our money back and we want to look for another accommodation. On the second day (I got no answer to my email), we found the reception (two streets from the apartment). We asked the receptionist why they did not answer our email. He told us to be patient and a Luna manager will solve the problem until the evening. Nothing happened. On the third day we visited the reception again and another receptionist was there. We had to explain the whole story again. We threatened him with calling our legal assistance. In the evening (22pm) I got an email and they offered us another room (day 3). We declined as we did not want to move in the night. We were really happy to leave this apartment at 4am on day 4 due to our early flight back.
We are really disappointed of this accommodation. For us it was the worst experience since a long time and we travel quite frequently. For this price we would not expect to get a shabby, dirty room with mold. Furthermore they did not even react on our concerns in a proper way.
star Manuel Widmer
Apartamento confortable y decorado con mucho gusto en el corazón de la ciudad. A poca distancia de todas partes y de todo. Estábamos en el apartamento 50, y con 6 maletas grandes para 6 personas, fue una aventura subir nuestras maletas por la pequeña escalera de caracol, pero el apartamento es acogedor y está bien equipado, y estuvimos muy felices por nuestra primera noche de estadía aquí en Islandia. ¡Relación calidad-precio!
starstarstarstarstar Jiggee Jon
Apartamento confortable y decorado con mucho gusto en el corazón de la ciudad. A poca distancia de todas partes y de todo. Estábamos en el apartamento 50, y con 6 maletas grandes para 6 personas, fue una aventura subir nuestras maletas por la pequeña escalera de caracol, pero el apartamento es acogedor y está bien equipado, y estuvimos muy felices por nuestra primera noche de estadía aquí en Islandia. ¡Relación calidad-precio!
starstarstarstarstar Jon Seevaratnam (Jiggee Jon)
Very tastefully adorned and comfortable apartment in the heart of the city. Walking distance from everywhere and everything. We were in Apartment 50, and with 6 large bags for 6 people it was an adventure getting our bags up the tiny spiral staircase but the apartment is cosy and welcoming and decently equipped and we were very happy for our first night’s stay here in Iceland. Value for money!
starstarstarstarstar Jon Seevaratnam (Jiggee Jon)
Very tastefully adorned and comfortable apartment in the heart of the city. Walking distance from everywhere and everything. We were in Apartment 50, and with 6 large bags for 6 people it was an adventure getting our bags up the tiny spiral staircase but the apartment is cosy and welcoming and decently equipped and we were very happy for our first night’s stay here in Iceland. Value for money!
starstarstarstarstar Jiggee Jon
Muy céntrico
starstarstarstarstar Yogo Rosas
Nada qie ver con las fotos. Antiguo, pequeño y feo
star Silvia Manzanares
3 false alarm incidents during 3 nights stay, but Luna Apartment didn’t care!!!Pros: location is great, right next to major shopping street, lots of restaurants around, pickup stops and sightseeing spots are close in distanceCons: unit is poorly lit, carpet underneath dining table has rolled up corners, making it easy to trip. Kitchen utilities are basic, with no oil provided. Salt and pepper were out when we arrived, no refill was made. The phone and the big clock are both not functional. Very noisy as there is an entrance right next to one of the bedroom’s window.WORST of all, the fire alarm of the whole building went off 3 times during our stay and they are all false alarms. 2 out of 3 times were during sleeping hours (1am and 630am) and since the phone in the living room is not functional, we could not reach the Luna Apt service number without calling 112 (Reykjavik’s emergency number) using our cell phone. Luna Apt picked up once and sent someone here after the 1st incident, he came around and promised that the alarm was disabled and that someone would come fix it first thing in the morning, but that’s not true neither. The alarm went off again the next day while we were out on a day tour. We came back to the apartment to pack up our gears for the Northern Lights’ tour, but unfortunately we have to deal with this false alarm issue again. 112 operator tried reaching out to Luna but with no luck, no one picked up the phone. Somehow the alarm stopped before our departure for the tour and we thought that should be it. NOOOOOOOO…….after we returned from our tour around 130am, we went to bed around 3am and the false alarm went off again at 630am. We felt very frustrated as we have reported this problem to Luna Apt after the first happening by email and by phone, but they did not take this seriously. Luna apartment tried brushing this off when we confronted them at their office by saying that someone smoked in the building and caused the alarm to go off, but we are 4 non-smokers staying in the building when the first alarm went off, not to mention that Luna didn’t send any staff here to check on all units, how do they know someone was “smoking” ?? Liar ………..We were in Iceland for vacation, and we should not need to deal with these issues, 3 times. This reflects on how bad this apartment is being managed, tenants are pretty much on their own if there is any issue. We value our lives and therefore we checked every time to make sure there is no real fire risk. What happens if there is a real fire and people ignore the alarm thinking that it is another false alarm??If I can select 0 star for this review, I would. The stay at Luna Apartment Amtmannsstigur 5 Unit #30 is definitely unpleasant. I urged that Luna Apartment needs to seriously look into the root cause of this and fix the issue ASAP.
star Tony Yeung
Muy cómodo y limpio
starstarstarstarstar Leo Geijo
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