The house would have been nice for 4 women on a work trip, all having their own room. The rooms were in fact nice and the house was set up well. The host though was awful and we had a terrible experience. When we checked in, the heat was below 40 degrees and freezing in wintertime, which is absolutely unacceptable. We asked for blankets, which we received, but we still needed to sleep in outdoor gear because there were no space heaters (the host said there were), and the blankets were insufficient. The shower was running when we arrived - enough water to take a shower. Despite our complaints, we were told nothing could be fixed until morning, and the only solution was to turn up the heat very high to try to heat the house faster. The house was advertised as yellow, but it was white, which made it difficult to find at night. When we asked for a refund due to lack of heat, management not only lied in emails and refused, but were incredibly rude. They claimed we had children with us, which wasn't true - we were 4 adult women traveling for an early morning work event the following day. Staff saw each of us in-person when dealing with the heat and water issues. Management also claimed they offered to move us, but they didn't offer that, because they said they had nowhere to move us to. We hoped the host would make it right, and I'm very disappointed that they didn't. The lack of customer service and rudeness in a small town like Helena is disheartening. Please take your business elsewhere and support other folks who care about their customers. I do not recommend staying here.
star Morgan Marks
This place is wonderful since the new owners took over. The rooms have been redone along with updates to the outside. Great little spot to visit if you are from here or passing through!!
starstarstarstarstar John Mclain
A great little place. The cabins are so cute and just what we needed. You can choose from so many themes in the rooms and sizes. Most had a little kitchen with it. It was super clean and well put together. The check-in process was the easiest I have had in a long time. Will Definitely stay here again. If you want something for a good vaule and cute, this is worth it. We were up for a work Christmas party and this was so much cheaper and nicer and more things in the room than the ones that our work party was at. The only downside is if you have a big truck this place won't work, but we brought our smaller rig so we were good. Love this place please stay the same and clean 💜
starstarstarstarstar Ariel Nelsen
Really great people and super clean, comfortable cabins. Excellent location -- parking felt safe for our motorcycles and a nice little walk over to breweries and restaurants. Would happily stay here again.
starstarstarstarstar Cody Carmen
Very quaint little cabin! It was about the size of a hotel room with two beds with a small kitchen. It is located right in town. The cabin was very clean and the bed was comfy. We stayed in the ski cabin. The price was right and the staff was very nice! I would definitely stay here again!
starstarstarstarstar Michelle Wilkinson
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