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star star star 1700 Nations Drive, Near Six Flags Great America, Gurnee, Illinois 60031, United States
Muy limpio lugar y todos amables bien lugar para pasar el fin de semana
a proposta do resort é muito interessante as Crianças gostam muito da parte do Parque Aquático e dos brinquedos de um modo geral a equipe é super atenciosa com todos de ponto fraco creio que poderiam melhorar um pouco a limpeza dos quartos e também de um microondas que fica disponível para os hóspedes
My family and I have visited Great Wolf in Gurnee several times in the last few years or so. It's a fun getaway for us with plenty of attractions in house. Their waterpark is, of course, their main attraction. Lots to do for little ones and even older children. The staff have always been friendly and polite. Their rooms are always super clean and the beds are very comfortable. The food is average but there are plenty of restaurants in the area. Great value for what you get.
My family and I have visited Great Wolf in Gurnee several times in the last few years or so. It's a fun getaway for us with plenty of attractions in house. Their waterpark is, of course, their main attraction. Lots to do for little ones and even older children. The staff have always been friendly and polite. Their rooms are always super clean and the beds are very comfortable. The food is average but there are plenty of restaurants in the area. Great value for what you get.
This place was awesome however the pricing is just way to high for the things that are offered. Most attractions are not included in hotel room purchase so for one full day of birthday fun for a family of 4 I paid almost 700. That is ridiculous for one day. They should try to work on their pricing.
I have mixed feelings about this place. It is over priced!!! The kids had fun but the place is small. We had a suite and had to walk done the hall to use a community microwave and stand in line to do that. For $380 a night I should have a microwave to use In my room. Staff was friendly and very willing to help when needed. Plenty of lounge chairs in pool area but no tables at all. Only place to sit at a table is a restaurant. place iscatered to the kid between 2 and 12 but nothing for a parent. Not one hot tub any where. A small bar to get an alcoholic beverage is all there is. Sorry a tv a hot tub a table something for the price
This place was awesome however the pricing is just way to high for the things that are offered. Most attractions are not included in hotel room purchase so for one full day of birthday fun for a family of 4 I paid almost 700. That is ridiculous for one day. They should try to work on their pricing.
It’s a small water park and half the rides were closed. First because they didn’t have enough life guards working then because it was lighting out , I guess. The rooms were kind of small. It’s good for the only indoor water park in the area, it’s just not Wisconsin dells which is what I’m used to. We had fun but a lot of the little side adventures like mini golfing were too expensive.
I have mixed feelings about this place. It is over priced!!! The kids had fun but the place is small. We had a suite and had to walk done the hall to use a community microwave and stand in line to do that. For $380 a night I should have a microwave to use In my room. Staff was friendly and very willing to help when needed. Plenty of lounge chairs in pool area but no tables at all. Only place to sit at a table is a restaurant. place iscatered to the kid between 2 and 12 but nothing for a parent. Not one hot tub any where. A small bar to get an alcoholic beverage is all there is. Sorry a tv a hot tub a table something for the price
Eles cancelaram minha reserva por causa das respostas na minha tela pré-secreta, marcaram-me como não comparecimento, recusaram-se a reembolsar ou remarcar. Eu nunca vou dar meu dinheiro a este lugar ganancioso e pouco profissional de novo! As crianças ainda estão desapontadas, eu também, US $ 400 pelo ralo !!
They canceled my reservation because of the answers on my covid prescreen, marked me as a no show, refuse to refund or rebook me. I will never give my money to this greedy, unprofessional place again! Kids are still disappointed so am I, $400 down the drain!!
Meus filhos se divertiram muito! Ambiente super seguro para meus filhos deficientes. Eu até me senti confortável o suficiente para permitir que meu filho de 8 e 9 anos descesse os escorregadores e no rio lento sozinho. Meu filho mais novo amou o play fort e splash pad, e a equipe foi incrível. Perdemos a bomba de insulina do meu filho mais novo no parque aquático e a equipe foi muito útil para localizá-la. No geral, uma ótima experiência para as crianças, e meu marido e eu nos divertimos muito brincando com as crianças também.
Ligamos por um mês direto para pedir para fazer o check-in antecipado e também quartos conjugados, todos informados de que não podemos pagar a mais por upgrades ou check-in antecipado. Chegamos lá e um senhor de Paris, Tn diz que combinamos quartos. Comprei dois quartos para descobrir, depois de nadar, os nossos não estavam juntos.Agora somos professores e mães com necessidades especiais e conversamos com o gerente Grant para saber que os cavalheiros que nos ajudaram estão lá desde que foi inaugurado e nunca prometeram isso. E as chaves do nosso quarto nem funcionam, nós até pagamos por passes de lobo para serem tratados como se fôssemos mentirosos e que eu não deveria estar bravo. Nossos filhos ficaram tão chateados que vomitaram por causa disso. Definitivamente preciso de um novo gerente de atendimento ao cliente e funcionários para a área de alimentos.Todos os outros são legais, mas, por favor, se você é uma mãe, livro no inferno, não está aqui. Eu prometo que pode ser novo aqui, mas as coisas estão todas quebradas e nunca funcionam direito. Dells é incrível, Ohio é incrível e a Geórgia também. Já passamos por muitos lobos fantásticos e nunca mais voltaremos a este que fica a apenas 30 minutos de nossa casa.A comida é horrível, as pessoas não lavam as mãos e usam as mesmas luvas para o lixo e depois servem você, eca. E para piorar, só porque você fala espanhol também não dá a eles o direito de xingar na sua frente.
Trouxe nossos 2 e 4 anos de idade aqui e passamos 2 noites. As crianças se divertiram muito brincando na água quase o dia todo, antes e depois da soneca.Nós também gostamos do fliperama, mas esteja ciente de que os preços dos jogos de fliperama sobem à noite em comparação com a manhã / tarde.A comida era surpreendentemente saborosa e não um roubo. Batatas fritas e uma bebida por cerca de US $ 12. Batatas fritas são frescas e o sanduíche de abacate de peru foi legítimo. Nós apreciamos o buffet de pequeno-almoço uma manhã e foi bom o suficiente. Jantamos no restaurante mais agradável do saguão. Saboroso. Nós também pedimos 2 pizzas e as comemos no quarto uma noite. Tudo estava acima da média em qualidade e com preços muito razoáveis.Todos os funcionários foram prestativos e acolhedores. Outras famílias com crianças pequenas eram, em sua maioria, agradáveis e amigáveis. Com crianças correndo por todo o forte aquático, todos os pais pareciam estar de olho em todas as crianças e certificando-se de que todos estavam se revezando nos escorregadores.Realmente uma visita muito agradável e acessível e todos se divertiram.
My kids had a blast! Super safe environment for my disabled sons. I even felt comfortable enough to allow my 8 and 9 year old to go down slides and in the lazy river alone. My youngest loved the play fort and splash pad, and staff was amazing. We had my youngest son's insulin pump go missing at the water park and staff was very helpful in locating it. Overall great experience for the kids, and my husband and I had a great time playing with the kids as well.
We have called for a month straight to ask to check in early and also have conjoined rooms all to be told we can’t even pay extra for upgrades or early check in. We get there and a gentleman from Paris, Tn says we have conjoined rooms. I bought two rooms to find out after swimming ours were not together.Now we’re teachers and special needs moms and talked with the manager Grant to be told that the gentlemen that helped us has been there since it’s opened and never promised that. And our room keys don't even work, we even paid for wolf passes to be treated like we are liars and that I shouldn’t be mad. Our kids were so upset they threw up from it. Definitely need new customer service manager and employees for food area.Every one else is nice but please if you’re a mom book at the dells not here. I promise it might be new here but things are all broken and never working right. Dells is amazing, Ohio is amazing, and Georgia also. We have been all over to many great wolfs and will never come back to this one which is only 30 minutes from our house.The food is awful people don’t wash their hands and use same gloves for garbage and then serve you, yuck. And to make it worse just because you speak Spanish doesn’t give them the right to be swearing in front of you either.
Brought our 2 and 4y olds here and spent 2 nights. The kids had a blast playing in the water almost all day both before and after nap.We also enjoyed the arcade, but be aware that the arcade game prices go up in the evening vs. the morning/afternoon.Food was surprisingly tasty and not a rip-off. Sandwich fries and a drink for about $12. Fries are fresh and the turkey avocado sandwich was legit. We enjoyed the breakfast buffet one morning and it was good enough. We had dinner at the nicer sit-down restaurant by the lobby. Tasty. We also ordered 2 pizzas and ate them in the room one night. Everything was above average in quality and very reasonably priced.All the staff were helpful and accommodating. Other families with small children were mostly pleasant and friendly. With kids running around all over the water fort, all parents seemed to be keeping an eye out for all the kids and making sure everyone was taking turns on the slides.Really a very enjoyable and affordable visit and everyone had a blast.
Es un excelente lugar, y los empleados son muy amables, 👻⚡
Nunca contestan en el servicio a cliente, he mandado emails y tampoco , terrible experiencia
Exelente lugar todo muy limpio Rudi García muy amable y atento con todo se los recomiendo a todos 👍
Muy buena comida y la atención perfecta
STAY AWAY if you value cleanliness and any semblance of customer service! Currently at the end of a 3 day stay for my kids birthday and I have to say that I am sorely underwhelmed. This hotel is dirty! Found a dirty stained towel. There was candy on the floor underneath the sink. Leftover toys from previous guests and wristbands found in my kids bunk beds, which leads me to believe the sheets weren’t even changed. There are stains on the pull out sofa. To say I am disappointed and disgusted is an understatement. Oh, did I mention I got a mild case of food poisoning from undercooked chicken wings from their onsite casual pizza restaurant? This was in addition to the order being incorrect. This stay was extremely expensive and the room and service we receive should match the price they charge. I did attempt to speak to a manager regarding my concerns prefacing that I was NOT looking for comps, just wanted to provide feedback to no avail. I was advised the manager “should” be up in 5 minutes or so but they never showed. Goes to show how much they care about the customer experience. Please know that I was never rude or demanding. I kindly advised of my concerns. Additionally, every attraction or store is managed by teenagers that have no clue what they are doing. Food orders were botched and misinformation runs rampant. I cannot recommend this hotel. You can easily find a better hotel or family experience somewhere else for the price. Stay at your own peril. I stayed in room 2261.
Wow! This was my first time coming here with my daughter and boy was I impressed. The staff were welcoming, they kept a clean area, and would constantly disinfect the areas non stop! I did only the day pass, but for $50 each person it was well worth it. The prices for the hotel are a little expensive but hopefully I can catch them when they have a sale. Thank you for this wonderful experience!
Está regular el lugar
Esta muy interesante y divertido lo único que falta es que haya un poco más de asistencia bilingüe
It was a great place to take the kids. We all had a great time, friendly staff and clean rooms. The only complaint I have is they hold $100 until you check out and they confirm nothing is broken in the room. We were told our money was released back to our account but never got the money back and no one will help with it. Other than that it is a really nice place .
It was a great time. Very clean waterpark and the hotel suite was a perfect layout for two families. I would recommend a microwave in the room but other than that no complaints. The kids had so much fun with all the things to do. We enjoyed the dance party as it was the perfect amount of time. I was disappointed the wave pool wasn’t working. It didn’t make sense. The food was expensive but then again it is a resort. I think overall it was good, but we couldn’t go back for a long time after the money we spent for a family of 4 children and 2 adults this weekend.
Online reservation was very easy. Checking also was just as easy. It's nice your wristband acts as your room card also you can swipe any charges you make at the resort. The room appeared to be very clean upon arrival, we had a junior cabin suite with a theme. One bunk bed a twin and a queen size. The room did come with refrigerator but no microwave no safe. One TV in the bunk bed area another by the queen bed. Small couch. We upgraded to the balcony but that was pointless it looked out to the highway and was very small. We had two small toddlers with us oldest being three. Our room was a far like from the activities just keep that in mind trucking kids around. There is a lot of things to do but for toddler age it's a little less. The pool is very clean lots of activities. Kids areas mostly where we spent our time. They keep it around 84 degrees they state and it feels warm before you get in the water. But the water is very cold and when the water is cold the air feels cold. Both my kids had Blue lips the entire time I was and my wife also cold. There is activities throughout the day which are a lot of fun and I would recommend. The pool close at 8:00 and all the arcades and other activities really start to boom. Having young ones having young ones here that was nice they can play in the less crowded time and go to bed when all the older kids came out. Again with the younger ones they wake up early in the morning and really nothing is open until about 10:00 a.m. so it's hard to keep them entertained in the morning. I would like to see the pool close earlier and open earlier. Overall it was a good experience and my family had a good time.
Excelente lugar para pasarla en familia. Ideal para todas las edades. La pasamos genial. 1000% recomendado 🥰
starVery Good
rate_reviewVery good family hotel. Great location. Awesome vibe.
placeGood for sightseeing and located near shopping areas.
1700 Nations Drive, Near Six Flags Great America, Gurnee, Illinois 60031, United States