We were only at the hotel for one night and did not use many of the hotel's facilities. But we were really excited about the beach and the restaurant. It is definitely location that you pay extra for here, and you really get it. The evening on the beach before sunset is fantastic. A bit of feedback from us would be that you as a hotel should think about some form of compensation for guests who come at the same time as maintenance work is being done, as it is something that we as guests understand will take place out of season, but if it not is seen in the price, you should think about an alternative, such as a little extra in the room or something in the bar.
starstarstar Jesper Jensen
Gorgeous jungle-style boutique hotel. Lots of construction going on while we were there during rainy season. Excellent room and staff
starstarstarstarstar jeremy martin
We went for our honeymoon and it was a huge let-down. We even sent a formal complaint letter to management and never received a response... These are the points we raised:
1. "beachfront" bungalow is very far from the beach, it does not have a view of the beach and the closest one to the beach has the view of the back of the bar.
2. The bathrooms are extremely antiquated with very low water pressure and no driers.
3. The wifi disconnected at 9pm at night every night until morning. There are no telephones or TVs in the rooms
4. the beach area of the hotel is full of trash. I feel like they could at least clean the first few feet of beachfront right in front of the hotel...
This is a very poorly run hotel. I highly recommend staying away from it
star Nicolas Steegmann
Great stay here overall! The environment is very cool - a secluded spot in the “rainforest” that turns right into a beach! Our room was okay, it was connected to another room and you could hear the other people next to you. But overall had a great experience. Nice location next to delicious restaurants and activities. We rented an atv across the street and had a good meal at Munchies. The pool and beach areas are beautiful!
starstarstarstar Brittany Wiechelman
This was by far the worst hotel we’ve ever stayed at in Costa Rica in the 8 years we have been travelling here. The photos on their website site are extremely misleading and not at all like the dirty mosquito filled villa we arrived to. Our “beach front “ villa had a beautiful view of the back side of he bar. The rooms towels and sheets were old and scratchy. The pool was murky and uninviting, we couldn’t even bring ourselves to swim in it. The power went out overnight which meant no water, no fans, no ac, no lights and no coffee or breakfast the next morning. However just up the street was a little cafe serving full breakfast somehow they had a generator but not an expensive hotel? And Expensive it was, over $450 for the night. We did have massages booked but canceled after seeing the state of the property. They have a lot of work to do here. I gave it 1 star for the beach which was beautiful and they had nothing to do with.
star Julie Glaysher
Portuguese
English
Spanish
French
Armenian
Italian
