Bem central,perto do metrô . Serve café da manhã incluso na diária,apesar dessa informação não constar em alguns sites. Não tem frigobar,tivemos que comprar água e levar pro quarto. Apenas estranhamos ter que pagar todas as diárias logo na chegada ao hotel.
starstarstar Hermes Wagner
O hotel esta numa zona muito bom sim ,mas de resto nao presta pra nada eu cheguei paguei logo as 2 noites que la tive aluguei 2 quartos 1 pra mim e pra o meu marido e outro quarto pra os meus filhosmeu nao tinha nada a ver como as fotos do site nem cama de casal era o dos meus filhos nao se podia com o cheiro tipo mijo de gato mal mas mal. Foram os cartpes dos quartos que nunca davam pra abrir. E mais paguei quase 80 pra pequeno almoco que tambem nao é nada especial e ainda cheguei la e dizeram que nao podia comer voltei a recepção pra verem o que se passavaeu nunca mais vou a este hotel aquilo parece hotel e de 2 ☆☆ e nao de ☆☆☆. Nao vale p preco que se paga a melhores .
star Katia Guerreiro
The hotel is in a good location. The lobby and restaurant look nice but the actual rooms and hallways look like a motel not a 4 star hotel. The hallways smell like smoke. Someone had clearly been smoking in our room because the smell of smoke was especially strong there. It did not look or feel clean at all. There was mold in the shower and sink. The bed was very uncomfortable. The walls are very thin so you can hear everything from the adjoining rooms and hallway. Our room was right by the laundry room so the noise from the washing machine was audible all the time. The pool was not open even though the municipal ones are and the weather was above 32 degrees everyday.
star Allie Brittain
Depende de la recepcionista que te toque te atenderá mejor o no. Poco les importa si eres cliente fiel, no premian tu. fidelidad. He decidido cambiar de hotel, los hay iguales o mejores por ese precio. Eso sí, muy buena ubicación, se salva por eso
starstarstar Jl Ll A
La habitación la habían limpiado a medias, había un gorro de baño detrás de la puertay unas manchas rojas bastante desagradables en la mesilla de noche, además es totalmente imposible regular latemperatura de la habitación, y, al menos desde la segunda planta, se oye todo el ruido de la calle. Y para rematar la experiencia, al preguntar en recepción por la noche como ver el jardín vertical me indicaron que desde la terraza, pero de día, cuando solo abre a partir de las 13:00, y al dejar la habitación quisieron cobrarme de nuevo la parte que ya estaba pagada con el bono turístico de la Comunidad de Madrid (una odisea tramitarlo para que luego no sepan cómo gestionarlo en el hotel). En resumen, lo de hotel de lujo, que indican en su página se queda muy lejos de mi experiencia.
starstar Eliane Hernandez
Hotel Santo Domingo was decent. There were some issues like the room being too hot, no room service, and no gym. However, it was central to everything you needed: food, shopping, entertainment, and transportation. The problem with it being so central was all of the street noise. It was insane from the police or ambulances blasting there sirens all the time. The grocery store across the street being restocked at like 2am. And the people having no regard for the hotels there. The staff at the hotel were friendly and the room cleaning occurred on a daily basis. Lastly, the rod top deck and the waterfall on the interior was very nice. However, don’t know if I would stay there again, but it gave us close proximity to our son who stayed across the street during his soccer tryouts.
starstarstar Corey Trusty
Hotel was great , good location near grand via , front desk personnel were very humble, they answer all my questions, good breakfast, I would definitely return to this location next time I return to Madrid, I would recommend to anyone who is thinking about visit Madrid Spain.
starstarstarstarstar Antonio Cardoso
This is a horrible hotel please look for something else if you go to Madrid. The rooms are supper small nothing compared with the pictures on their website. Bathroom was duty broken and the shower will get flooded. I was really disappointed at this hotel. I don't recommend it.
star Victor Serratos
Hotel muy céntrico y con muchos servicios, personal muy agradable. Lo mejor el colchón y almohada muy cómodos con sábanas muy limpias. Lo negativo habitación muy oscura (daba a un patio interior). Aunque lo recomiendo, es la segunda vez que voy y repetiré
starstarstarstar Lali Vico
La opinión es sobre el restaurante (SANDO) del hotel Santo Domingo, y voy a ello. "Comida de familia, organizada meses atrás y aplazada por la Covid, con muchas ganas de celebrar. Albergábamos muchos deseos y esperanza de pasarlo bien. Somos una familia unida y con ganas de disfrutar. Todos los años celebramos esta comida y, hasta ahora, siempre fue muy bien. Asistimos 19 comensales. Desgraciadamente nos equivocamos de restaurante y lugar. Comida aceptable. ...., con un coste de 60€ por comensal, que no lo mereció por como se desarrolló el evento, por el servicio ytrato recibido,además de otras situaciones ciertamente desagradables...... No volveré, ni recomendaré!!!!
star Jesús Aldecoa
Horrible. No hay aire Acondicionado. Habitación pequeña. Toda la noche con calefacción. Pareciera un sauna. Abrir la ventana me recomendaron. Al abrirla la bulla de otros huéspedes y los ruidos de desagües, no pude dormir. Llame a servicios varías veces. Pésima atención. Al quejarme me ofrecieron otra habitación. Por qué no me la indicaron desde la primera noche? Le catalogo como un hotel de dos estrellas porqueestá céntrico.
star Rossy Estrella
A bit dated, single beds in twin room were too small for adults. Carpet needed serious attention.Breakfast disappointing with cold food. Staff efficient and professional.
starstarstar Alex Carroll
We arrived home today after 5 days in this hotel. The hotel was lovely and perfect spot for everything but after requesting a nice room with it being a special occasion I was in the smallest room I felt like they’d just put us a bed in a cupboard which just looked onto a brick wall which had pipes all down it so the room constantly smelt of drains if we had the windows open ( it was warm so needed them open) at first we bought bleach and constantly poured it down the toilet and sink but it didn’t help, we booked a double room but got a petite room which also had no minibar as advertised. The fridge was also warm and didn’t work.
starstar Steph Lucas
Hotel muy céntrico y muy bonito. La atención del personal perfecta, muy atentos y agradables.Ahora las habitaciones.... Al menos la nuestra, pequeña, camas reguleras y sucia para ser 4*, las baldosas y los chapados blancos con las manchas bien visibles y la moqueta más de lo mismo. Luego las ventanas tienen esa iluminación led que se ve tan espectacular en el exterior también la tienes en el interior, por mucho que tapes con las cortinas,si te molesta la claridad te costará dormir.El desayuno buffet deja bastante que desear para lo que esperabaMe ha decepcionado bastante.
starstar Elena Vmay
I have not had the pleasure of staying in this hotel yet, but the hall told me a lot about its aesthetics, so I have no doubt that the stay in it will be good, I hoped to have the opportunity to stay there sometime.
starstarstar Cenia Centeno
Este hotel não merece 4*, só se for pelo design da recepção e terraço. Quartos com desgaste enorme; janelas que não fecham e entra corrente de ar; pedimos berço na reserva e só quando estávamos no quarto é que colocaram; quarto minúsculo tendo em conta que iria levar berço e carro de bebé; Vidro e espelhos por todo o lado com esquinas perigosas, extremamente perigoso para a bebé! Boa localização.
starstarstar F' Santos
El trato fue espléndido , la habitación perfecta con vistas a la cascada en plena navidad y con las luces de Madrid que por cierto se podían observar claramente desde el ático que estaba situado justamente en la parte superior del restaurante . Lo recomiendo 100% nos encantaría volver y disfrutar de la piscina en verano !
starstarstarstarstar Nano
No hablo del hotel como hospedaje, sino de la terraza restaurante que tienen en la azotéa. La terraza es bonita y está bien ubicada, a unos metros de gran vía y justo al lado de la parada de metro de Santo Domingo. La carta es variada, aunque quizás el precio es algo elevado para la calidad que tiene la comida. Las croquetas eran congeladas y la hamburguesa tenía mucha grasa. Aun así el lugar es muy agradable y los trabajadores también.
starstarstarstar Verónica VB
Ótima experiência,bom atendimento,acomodações limpas,banheiro muito limpo . Voltando a Madrid é nele que vou ficar . Recomendo.
starstarstarstar Wilma Corsi Corsi
I would NOT recommend this hotel. Me and my partner originally planned a 2 night stay here. When we checked into our room it did NOT look like the photos from the official hotel website. We booked the Petit Room and it was extremely disappointing. The carpet was stained, there were black scuffs/dirty marks on every wall, clearly not vacuumed well, the restroom was disgusting, and the bed was horribly uncomfortable. It was also very stuffy in the room which made it even more difficult to have a good night rest. We ended leaving a day early. The pictures on the website were completely deceiving… DO NOT STAY HERE.
star Mare Link
Very polite and helpful staff. Room was comfortable and slept well. Room and bathroom cleaned daily to good standard. Excellent location- able to explore most of central Madrid by foot easily.
starstarstarstarstar Emilio Aliberti
Apesar do hotel estar bem localizado não é nem de longe nem de perto um hotel 4*. O quarto era medíocre. Quando começou a chover, chovia lá fora e dentro do quarto. Tivemos que mudar de quarto. O pequeno almoço foi razoável.
starstarstar Ana Paula Pereira da Silva
Quarto muito pequeno, sem conforto e velho. Não merece o preço para a qualidade. Não voltarei. Funcionários da receção muito simpáticos.
starstar António Neto
Quarto super pequeno, se ouve imenso os barulhos exteriores pra nao falar que até as aguas se ouvem a descarregar de outros quartos. Maus esclarecimentos entre o lado A e B do hotel. Nao aconselhável sinceramente.
star Hernani Silva
My friends and I tried to book their pool day package on 3 different occasions and each time the hotel told us they didn't have space for us. But then they tried to get us to book a room overnight for double the price of the offer they publish online. So, they did have space, they just didn't want to give us the offer that they have published on their own site. Was really disappointing because they told us we could only book the day before, so after they declined us we had no plans because everything else in the city was already full. Super disappointing.
star Leah Marie
- The guy working in the afternoon was very rude and unfriendly. He tried to charge me 2 times for the breakfast and when he saw his mistake didn't apologise at all.
- The women working in the morning we very sweet and helpful.
- The room was okay, nothing fancy.
- They charged me 3 Euros for the towel at the pool. Never seen this before in any part of the world.
- Forget the pool. It is small and there will be people around it sitting in high chairs looking down at your...you know, yeah - back!
- good breakfast and the guy there was very kind.
- I didn't feel good there, it's a strange place
star Viktoria
É uma excelente opção de hospedagem. Fica muito próximo a Gran Via! Os quartos são amplos, o banheiro é ótimo e a vista é incrível! Amei!!!
starstarstarstarstar Ana Paula Pariz
Stayed in this hotel when visiting Madrid. Perfect location for exploring the city. Its a very comfortable welcoming hotel with an amazing hanging garden in the middle of the building. The hotel is surrounded by lovely cafes, shops, little squares. I would absolutely recommend this hotel to any one visiting Madrid. I wouldn't choose any other hotel when visiting again. Tip: Get metro to "Plaza De Espania" from airport. The station is within walking distance.
starstarstarstarstar Dermot Breen
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