Very nice hotel. You could feel that it’s newly renovated, beautiful design and really nice people at reception, who always do their best to help you. I liked a lot the location as well, as it is close to the train station and all the main city attractions. One more thing, which I was pleasantly surprised about was the choice of gluten free options in the buffet, as well as vegetarian options. Great experience!
starstarstarstarstar Lena Lena
Great location, rooms and staff. The background music in the breakfast restaurant was a bit loud and not so much in the background.
Cool interior. Had a very and spacious room that was nice and quiet, despite being in the heart of the city.
starstarstarstar Joachim Lövin
Don't forget to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a resort. This site will compare countless booking websites and usually will have prices a lot cheaper than others! Thank me later on! This hotel is the best rated in this area. I have been staying here for years. If you stay for a few nights you for sure won't regret it.
the staff at the hotel were excellent. They helped book a tour and helped book train tickets. They went over and above what we expected and did it all with a smile and apologized to us for the process taking time.
starstarstarstarstar Upower Upower
I have been traveling for work for more than 20 years. When my wife has the chance to join me, she travels with me. I have been staying at the Hilton, Indigo, Marriott, Hyatt and it was never a problem. Radisson Red charged me an extra 30$ per day because my wife was staying with me and the booking was for one person. What?!! First time I hear that a room is charged based on the number of people. I asked several times the why, I asked about not charging the extra but got no answer at all and very poor customer service. I definitely would not recommend staying here, there are way better options in Madrid where they treat their guests much better.
star Jose Baños Sanchez
Loved this hotel. It is undergoing renovation so all of the facilities were not available due to the construction and there was some noise during the day. Hotel transformed and the transformation is well done. I would stay again. Gym, restroom in the large dining and lobby area, 8th floor dining/conference space. Close to the metro, 5 min walk to the main train station, a short walk to popular dining, 7 min walk to a laundromat.
starstarstarstar Nia F
Beautiful hotel in a very good location. Public transport is nearby, so all of Madrid is within reach by subway. The Atocha trainstation is within walking distance.
We had a standard room on the 6th floor. It was quiet and clean. The hotel was undergoing refurbishment in another wing, but there was no noise or disturbance.
The staff was very friendly, and we spent quite some time talking at the check-in desk. We got lots of wonderful tips for our stay in Madrid, both for sightseeing and for dining.
We had a very enjoyable stay and I will certainly come back when I next visit Madrid.
starstarstarstarstar Hein Vogelaar
Hotel was clean and the staff were friendly.
The location of the hotel is perfect as it is near public transport and a few minutes walk from Atocha Station.
Many restaurants near the hotel and around 15 min walk to the city centre.
The room we stayed in was clean and the beds were comfy.
starstarstarstar JM
We left extremely tired because both nights was so noisy due to youths outside shouting, singing till 5 in the morning.
The room looked stylish but was totally unsuitable for myself, son and partner. The bath was in the living room but was enclosed in a clear glass cage!! The toilet and shower doors were clear glass!! Not very private for us at all.
There was only one remote for 2 tvs. No plug points near the bed settee. No coffee cups. Most of all no fridge! This was needed as it was 39° that weekend. Disappointed
starstarstar Alison Read
As a Muslim traveler, this was a great hotel. We stayed here twice on our trip, once when we arrived and a few days before we departed Spain.
It’s got three halal restaurants within a block radius, typical European kebab establishments, a quick bite when your tired from traveling or late night meal. Highly recommend it.
The hotel is going thru some construction at the moment but you can’t even feel it. There isn’t a mess or much noise.
We stayed in both the old rooms and new rooms and we were extremely pleased with both.
There was a mix up when we arrived and the room we had booked for four people was not ready, the hotel went out of their way to give us two rooms, my teenagers loved the fact they had their own rooms.
The breakfast was decent, we enjoyed it. Being early risers, typically everything in Spain opens late, the hotel breakfast was open at 7am. As we adhere to strict Halal diets, there was a lot we could eat, from breads, eggs, yogurt, juices, cereals etc, it was a good meal to start the day.
One of the best things was the proximity to the train station which was less than a 5 minute walk. Plus the park was close walk also.
Overall the hotel is in great proximity to everything and if you don’t want to walk, the taxi stand right in front of the hotel can take you anywhere you’d like.
starstarstarstarstar Syed Anwar
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