Excelente! Hotel novinho, perfeito!!
starstarstarstarstar Raiane Satlher
The building is brand new, but already looking aged. Seems like maybe the original build was not the best. Our toilet paper holder was already separating from the wall and there was edging missing on the bathroom cabinets. The dining area smelled strongly of mold, so much so that I couldn’t sit there to eat. I likely wouldn’t stay there again.
starstarstar Kelli Hamilton
Bom lugar limpo. No check-in pessoas muito agradáveis. Na manhã seguinte, vá com um amigo lá fora, há um carro nas mãos tampado, estacionando entre o meu carro e o próximo carro, todos com as placas tampadas. Reclamou na recepção. A senhora que dirigia a recepção disse que era o carro dela porque ela sempre estaciona nos lugares com as mãos tampadas porque não consegue encontrar estacionamento. Muito rude da parte dela disse a ela que era e culpou muito porque ela não conseguia encontrar estacionamento. Esse estacionamento não é para funcionários. Ela pensou que era dela e estragou porque ela estava fora em meia hora ela vai movê-lo então. Equipe da frente rude. Era uma Mulher que estava fazendo isso porque não conseguia encontrar estacionamento. Que rude !!!!!!
starstarstarstar P M
Very beautiful place . Nice people till check out. Found a car parked between my car and the next car in the Handicapped cars. Told front desk and the girl there told me it was her car. I asked why she parked there she said she always parks in the handicapped parking. Told her that was wrong and she said she has 1/2 hour left on her shift. Told her it is never right to park there . It is for the handicapped like me. She still kepped saying that she has a 1/2 till her shift was over. It is bs that's she thinks it is OK to park there. Safe didn't work. Told that every room has there own . They had to fix it. it didn't even have battery's in it. Nice that they fixed it but told this happens all the time.
starstarstar P M
Nice clean place. On check in very nice people . Next morning go with a friend out there is a car in the hands capped parking in between my car and the next car all with the hands capped plates. Complained to front desk . The lady running the front desk said it was her car because she always parks in the hands capped places because she can't find parking. Very rude of her told her that it was and very much blamed it because she couldn't find parking. That parking is not for employees . She thought it was hers and botched because she was off in a half hour she will move it then. Rude front staff. Was a Woman that was doing this because she couldn't find parking. How rude !!!!!!
starstarstarstar P M
We stayed here just one night while in the area for a convention at the Donald E Stephens center and to do some shopping at the Chicago Fashion Outlets in Rosemont. The room was clean and comfortable. The hotel was clean. The front desk staff were pleasant and helpful, and the free hot breakfast was great too.
starstarstarstarstar Michael Regilio
Este hotel foi ok, mas não exatamente os padrões que eu esperava para um Holiday Inn Express. As paredes são finas, você pode ouvir o barulho da estrada, bem como conversas nos quartos próximos. O quarto em si era de um bom tamanho, com camas confortáveis e muitos travesseiros. O banheiro não estava tão limpo quanto eu gostaria. Havia cabelos escuros no chuveiro/banheira, bem como no chão. O café da manhã foi medíocre, mas eu me conformei com cereais e chamei-o de suficiente. A recepção gal foi muito útil, eo motorista de transporte foi bom.
starstarstar Heather Cousineau
This hotel was ok, but not quite up to the standards I expect for a holiday inn express. The walls are thin, you can hear road noise as well as conversations in rooms nearby. The room itself was a nice size, with comfy beds and plenty of pillows. The bathroom wasn't quite as clean as I would prefer. There were dark hairs in the shower/tub as well as on the floor. The breakfast was lackluster, but I settled for cereal and called it enough. The front desk gal was very helpful, and the shuttle driver was nice.
starstarstar Heather Cousineau
Quando deixei meu carro para o estacionamento do aeroporto, o serviço foi ótimo e o transporte gratuito chegou prontamente e foi muito eficiente. O retorno foi terrível. Disseram-me que o ônibus espacial não marcado, todo branco, me pegaria às 15h na porta um do centro de ônibus e ônibus. Eu estava esperando do lado de fora entre 2h50 e 3h10. Nenhum ônibus veio, então liguei para o hotel e fui informado de que ele ainda estava a caminho. Trinta minutos se passaram e ainda não havia transporte, então liguei de volta. Fui educado com a recepcionista Venus e ela me disse que ele tem meu número e estará aí em breve. Às 4:21 liguei novamente, um pouco mais frustrado porque estava esperando por mais de uma hora. Disseram-me novamente que ele me ligaria. Às 4:27 eu liguei novamente e fui informado que não era um ônibus espacial totalmente branco, mas que na verdade tinha todo o país escrito nele. Vênus, a recepcionista, estava claramente ficando menos paciente e irritada. Ela então me contou que ele recolheu 7 pessoas às 15h da porta em que eu estava, mas nunca vi 7 pessoas entrarem no ônibus às 15h. Estou esperando há 3 horas, a recepcionista Vênus não Já estou pegando o telefone e não tenho ideia de como vou voltar para o meu carro. Estou seriamente desapontado com a falta de comunicação e as mentiras que me contam. Perguntei a vários funcionários no aeroporto se esta é a área de espera correta e é.
star Georgia f
Fomos a Chicago para o 3iii International Indian Icon Championship. Os organizadores amarraram este hotel para que todos os competidores ficassem. Assim, quase todo o hotel foi reservado com os nossos concorrentes. Ótima localização. Ótimo serviço.
starstarstarstarstar Rajan Vekaria
We went to Chicago for 3iii International Indian Icon Championship. The organizers had tied up with this hotel for all the competitors to stay. So almost whole of the hotel was booked with us competitors. Great location. Great Service.
starstarstarstarstar Rajan Vekaria
When I dropped off my car for the airport parking, service was great and the free shuttle arrived promptly and was very efficient. The return was awful though.
I was told the all white unmarked shuttle would pick me up at 3:00pm from door one at the bus and shuttle center. I was waiting outside between 2:50 -3:10 No shuttle came so I called the hotel and was told he was on his way still. Thirty minutes went by and still no shuttle so I called back. I was polite to the receptionist Venus and she told me he has my number and will be there shortly. At 4:21 I called again, slightly more frustrated as I had been waiting for over an hour. I was told again he would call me. At 4:27 I called again got told it wasn't an all white unmarked shuttle but actually had country wide written on it. Venus the receptionist was clearly growing less patient and was getting snappy. She then proceeded to tell me that he collected 7 people at 3:00pm from the door I was standing in but I never saw 7 people get on the shuttle at 3:00pm I have now been waiting for 3 hours, the receptionist Venus is no longer picking up the phone and I have no idea how I am going to get back to my car. I am seriously disappointed at the lack of communication and lies that we're told to me. I have asked multiple employees at the airport if this is the correct waiting area and it is.
star Georgia f
Habitaciones muy sucias mala atención aunque pedi cambiode cuarto el siguiente tambien estaba sucio 🤮🤮🤮🤮
star Aaron Garcia
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