The rooms arent clean. Hair on bed sheets, black stuff (looks kinda like Foot steps On Bedsheets). One Of the pillow Case had Blood stains & another had moldy Dots on it.
tables were very dirty, we wiped it ourselves & the wet sheets turned all dusty grey brown.
glad we brought wet wipes due to covid to wipe surfaces! & our own bedsheets as it was a stay for more than a week.
1 extra star just for the service provided.
starstar N A
Wonderful experience. Jan and her team could not have been more friendly or helpful. Room was spacious, fresh and very clean. A home away from home. Had a twin single unit and it had 'everything' cooking and laundry wise. Ideally located to wonderful eateries/supermarket/shops. Would definitely recommend and will return if I am in Birkenhead, Auckland again.
starstarstarstarstar Andrea Mckenzie
Only visited friends who were staying here, but it looked lovely. Great location, beautifully appointed, and overlooking bush! Easy if you're using public transport as it's two minutes walk away from cafés, shops and busses.
starstarstarstarstar Ann Everett
We stayed for 3 nights at this motel which is close to nearby shops.Everything was at hand and plenty of beverage supplies. The room was very clean, great shower and lots of soaps, shampoo etc. We also had a nice balcony to sit out and relax in the shade in the evening. Good parking within the motel grounds. I would definitely recommend this motel.
starstarstarstar Julia Vanstone
My partner and I LOVED IT! Room was so beautiful and clean but the best part about it was the beautiful view to the city. Bed was so comfortable, slept like a baby. Management are the most friendliest people in the world. My first stay at a motel and I loved it. Highly highly recommend Fernz. We loved our stay there and will definitely go back. Thank you Ayliese and Jan for your A+ service
starstarstarstarstar ESELINAPK
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