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Courtyard Chicago Arlington Heights/South

100 West Algonquin Road, Near Heritage Park, Arlington Heights, Illinois 60005, United States

Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South

Arlington Heights

Este confortável hotel está situado em Arlington heights. O Courtyard Chicago Arlington Heights/South dispõe de um total de 147 quartos. لا يقدم Courtyard Chicago Arlington Heights/South خدمة استقبال على مدار الساعة. Aqueles que não gostam de animais podem desfrutar de sua estadia, uma vez que este estabelecimento não permite animais de estimação. Alguns dos serviços prestados pelo Courtyard Chicago Arlington Heights/South podem ser cobrados.

I would like to compliment Christine on her wonderful customer service. She was so kind during check in and took care of my families needs. Unfortunately, I had to see her deal with unnecessary controversy from a guest. She handled it with extreme professionalism. I would like to compliment her customer service and the positive way she handled a negative situation. She is an example of a great employee. I hope I get to see Christine at my next stay here! William

William Aelick

The hotel is dated and in dire need of an update in the room. For 1-2 nights it’s serviceable, although the bed and pillows are not the best. The real issue is the reception desk. Our check-in was great, the gentleman noted we extended our stay online and made sure to obtain same rooms for two nights. Felt convenient and smooth. If you read the other negative reviews you will see that it is focused around the night time staff. We left our key in our rooms after the pool, we went to the front desk to obtain another key. Only to be berated for not knowing how their system worked. My husband apologized having 2 kids under 3 with us and explained again he didn’t know and was sorry. Christine got very angry at him and said he should know and this was his fault for extending the stay. All he wanted was a key, when I explained to her that it wasn’t helpful to us, she tried to claim in some bizarre way she was helping us take care of our two children? When she hadn’t even looked twice at them. She also claimed she was employee of the month?! a co worker explained she was experiencing some personal issues and we chalked it up to her having a bad day, and I was not going to take this further. What changed my mind was, she went out of her way to cancel all other keys we had a couple of hours after this incident. She threatened our nanny with cancelling her room at 8pm at night when she came back to the hotel. Refused to call another co-worker telling the nanny that no one can help you. English is not her first language so you can imagine her stress. In all - this lady took up hours of txting with a frantic nanny, an afternoon and dinner ruined with us dripping from the pool, and two upset children who didn’t understand why this lady was losing it. We even had to go back downstairs at 9.30pm after dinner because our keys were cancelled into our rooms again. Up until we encountered this lady, we had no issues with our rooms or staff. She clearly was taking some of her issues out on us and frankly it’s not ok in a professional setting no matter what you’re going through. Especially on a family with 2 young kids. I get that everyone has bad days. But this is too much, and completely ruined our stay at this hotel. It took up far too much time for some small administrative issue that we have no control over. I overall felt really upset that she took it out on our completely uninvolved nanny coming home after her day off, and was aggressive and horrible in front of children.

B Mc

Christine and her front desk staff of Kendall, Barb and Valerie are very friendly and accommodating!! Sometimes, my arrival is after midnight due to travel delays, but I can call them and know that my reservation will be honored. Claudia in the Bistro is always smiling during the morning… friendly staff and a fresh breakfast is a good way to start the day!

Tom Skidmore

This hotel was great overall. It's in a great location with lots of local restaurants nearby. The staff were accommodating and kind. And the rooms were clean. My only complaint is that the website says the pool is heated, but it wasn't even warm. The pool was still on the cold side, but that didn't stop us from having a good time.

Malc V

I stayed here on 5/18. The staff was great and very polite. This appeared to be an older hotel but the lobby had been updated and was nice and on par with your typical Marriott. The rooms were a little outdated but everything was in working order and no outside noises could be heard. My only complaint was the cleanliness. While over all the room was clean it was apparent that the cleaning staff rushed through and missed some minor things. I found a used q-tip on the baseboard in the bathroom and one of the towels had a stain on it. The towel seemed like it was clean but just had a stain that couldn't be washed out. Overall it this is a decent place to stay the night.

Ben Gibbs

Destaques

Very Good

Very good family hotel. Close to restaurants, bars and shopping areas. Great pool.

Close to restaurants, bars and shopping areas.

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Localização

100 West Algonquin Road, Near Heritage Park, Arlington Heights, Illinois 60005, United States

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Courtyard Chicago Arlington Heights/South

Arlington Heights

starstarstarstarstar William Aelick

star B Mc

starstarstarstarstar Tom Skidmore

starstarstarstar Malc V

starstarstarstar Ben Gibbs

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Courtyard Chicago Arlington Heights/South

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William Aelick

B Mc

Tom Skidmore

Malc V

Ben Gibbs