Room was clean, staff were friendly, check in was very easy, and we enjoyed our stay
starstarstarstarstar Melissa Aguinaga
Muy bonito y comodo,excelente servicio gracias
starstarstarstarstar Katya Ramirez
Service is great BUT $18 for the breakfast they serve... I don't think so. You are better off at Starbucks or McDonald's.
starstar aliciach1
Eu estava lá apenas para o estacionamento pelo way.com, a menos de 10 minutos do Midway ... a cada 20 minutos serviço de transporte que foi pontual e limpo ... finalmente, o preço foi o melhor entre todas as opções. Não é possível classificar seus quartos e serviços, pois não ficamos lá
starstarstarstar Sumeet Gupta
I was there just for the parking thru way.com, less than 10min from Midway...every 20 min shuttle service which was punctual and clean...finally, they price was the best among all options. Can't rank their rooms and service since we didn't stay there
starstarstarstar Sumeet Gupta
Omg equipe é horrível e tão rude! Eles não se preocupam com os clientes. A senhora no balcão ficou brava quando eu perguntei para ver se minha reserva era boa, ela ficou brava e me disse para esperar até que ela terminasse o que estava fazendo. Eu perguntei bem posso cancelar? Ela disse o que quer que eu seja cobrado 1 noite de qualquer maneira... para encurtar a história, acabei cancelando e fui ao lado do Marriott Court. Recomendo, equipe super simpática e quartos limpos!
star Carlos H
Se você é um membro da tripulação, provavelmente não quer ficar aqui. O café da manhã é caro. Sem café grátis, você tem que comprar Starbucks. A arrumação continuamente perturba você a cada 20 minutos a partir das 08:00. E meu quarto era bastante limpo, no entanto, o calor/ac explodiu no teto e foi absolutamente nojento.
starstar Matt Nau
Omg staff is horrible and so rude! They don't care about customers whatsoever. The lady in the counter got mad when I asked to see if my reservation was good,she got mad and told me to wait until she was done what she was doing. I asked fine can I cancel? She said whatever I'll get charged 1 night anyway...long story short I ended up canceling and went next door to marriot courtyard. Highly recommend,super nice staff and clean rooms!
star Carlos H
If you’re a crewmember you probably don’t want to stay here. Breakfast is expensive. No free coffee, you have to buy Starbucks. The housekeeping continuously disturbs you every 20mins beginning at 0800. And my room was fairly clean however the heat/ac blew onto the ceiling and it was absolutely gross.
starstar Matt Nau
Secure place to park and ride to the airport!
I love it, and will always choose this first, on my way to Midway Airport!
starstarstarstarstar CRAIG CRAIG
Everything was fantastic. My room was great. Bed so comfortable.
starstarstarstarstar Mitzi Winston
O quarto era bom, mas como membro Platinum Bonvoy, achei o Concierge Lounge um fracasso. Cheguei por volta das 19h30 e não havia comida ou bebida boa (sim, havia sacos de pretzels, amendoins e algumas frutas, mas não havia sobremesas agradáveis como é o costume). Café-da-manhã foi apenas "meh" com ovos e cereais. Este foi o pior lounge de concierge em qualquer Marriott que eu já fiquei.
starstarstarstar TruthHasSpoken
O lobby do hotel estava limpo e atualizado. A equipe foi profissional e prestativa. Quarto agradável e limpo. A proximidade com o aeroporto era muito boa. O transporte não foi incrível. Chegou atrasado várias vezes.
starstarstarstar Paul Leason
Todos os funcionários, exceto 1, foram muito gentis e prestativos. O transfer para o aeroporto de Midway é a cada 20 minutos a partir das 5h. Desculpe, não tenho certeza do que o mais recente é executado. A lavanderia poderia usar alguma ajuda, pois as máquinas continuavam quebrando.
starstarstarstar Joyce Dover
All the employees but 1 were very kind and helpful. Shuttle to Midway airport is every 20 minutes starting at 5am. Sorry not sure what the latest it runs. Laundry room could use some help as the machines kept breaking down.
starstarstarstar Joyce Dover
Hotel lobby was clean and up to date. Staff was professional and helpful. Room nice and clean. Proximity to the airport was very nice. Shuttle wasn't awesome. Was late several times.
starstarstarstar Paul Leason
The room was good but as Platinum Bonvoy member I found the Concierge Lounge to be a bust.I showed up around 7:30 and there was no nice food or drinks out (yes, there were bags of pretzels, peanuts and some fruit, but no nice desserts as is the custom).Breakfast was just "meh" with eggs and cereal.This was the worse concierge lounge at any Marriott that I have ever stayed.
starstarstarstar TruthHasSpoken
Perfectamente bien atendido. muchas gracias
starstarstarstarstar El Gran Duque Arriaga
Casi 300 dólares por una noche por favor ni un vaso de agua en la habitación y todavía te cobran 25 dólares por el estacionamiento, increíble, mi hija se equivoco en la reservacion y le doy graciasa dios,así nos podemos mover de hotel,pésimo servicio de recepción, el caballero no pudo solucionar el problema, después se lo agradecería, queteníamos que salir y despues volver a registrarse, para otra noche, se veía que no quería trabajar ,solo lo necesario ni siquiera lo intento,nomicrohondas, no refrigerador pequeño ,ni cafetera, que te cobran como si te tratarán como rey cuando no lo hacen ,muy decepcionado de esta visita ,espero en el futuro no volver a nesecitar de sus pésimos servicios,una estrella por que es lo mas bajo que puedo poner........
star Miguel Valencia
It is closed due to the Corona virus
starstarstar Sassy
Bay Area The temperature of the pool
starstarstarstar Steven
Had to pay to park
starstarstarstar Verified Hotel Guest
I would just like to say that hotel employee who checked me in/out did such an amazing job. I have never received better customer service anywhere. She was super professional, kind, and overall a pleasant person.
starstarstarstarstar Amila
Price, location, room
starstarstarstarstar Verified Hotel Guest
Location close to airport No complimentary wifi
starstarstarstar Verified Hotel Guest
Buen lugar, los cuartos para eventos están muy bien...
starstarstarstar Jorge Garza Norrick
Location and staff and very clean. Yes didn't like having to pay for parking in their lot. Not like it was a garage. That was a rip off I thought.
starstarstarstarstar Nicole
The cleanliness The pillows are too soft and to charge $17.00 a day for parking is extreme, I wish I knew that before I booked.
starstarstarstar Sammie
Location close to home Dirty linen with feces on them and and broken dresser drawers and spring sticking out of the bed scratching up my leg just a terrible experience!!!
starstar Yolanda
Cleanliness
starstarstarstarstar Leonard
Reserve con anticipación y no tenían mi habitación lista, reserve con desayuno y no apareció, debía comprarlo, la transportación del aeropuerto al hotel no fue ofrecida. Luego de varias confirmaciones. No fue lo que pague , solo la habitación
starstar Ana Cuadrado
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