Nice clean hotel great rooms high quality but it does lack better service
On our visit they had a conference /meeting on and as the delegates went on break they all went to the pool bar for coffee . The coffee is from a pod machine so took for ever to serve them and they only had one person working
They did have 2 lifeguards just sitting playing on their phones and a sun bed towel man doing nothing while you were expected to wait 20. Mins plus for a drink !
The reception staff told me the car park had a car charging point but it does not and finally don’t understand why the hotel would pay €80 on a top of the range coffee pod machine for each room but give you one pod of coffee each for the day !!
There are a few great tapa bars and restaurants within 5 mins from hotel but no shops if you need anything !
Enjoyed the night but would not rush back due to staffing levels
starstarstar Peter Waddington
Hotel excellent very clean and staff very helpful. Food good. We had a sea view room which cost extra, but was worth it. We wanted a totally chilled few day, which we had. So saying that if you want an active holiday this is not your place to go. There were no restaurants near by if you wanted to eat out. Great place just to chill.
starstarstarstarstar Ray Byrne
I've just returned from a glorious week with the family for half term. It was perfect, from start to finish. We received a lovely warm welcome from Manager Jose and his attentive staff, the weather was glorious, and hotel immaculate. We arrived at lunchtime, and immediately had the most delicious lunch in the pool bar, plenty of options for all of us, including my incredibly fussy daughter - the best pasta ever apparently! During the week the kids wanted to spend most of their time in the pools, especially the brilliant water park, but we did manage to get out and explore the area. The hotel reception staff organised a boat trip, a 4x4 trip and a walking guide of Almeria old town, plus booked us several restaurants that were great. The rooms are large and very well equipped, with the most comfortable beds, fresh bottled water and sweets for the kids, The hotel restaurants are great - as well as the pool bar, the buffet is well stocked at breakfast and supper, particular mention to the churros at b/fast! plus hearty food in the pool bar and delicious tex mex, all the while managing to cater for fussy kids as requested. All in all, a brilliant holiday, and we will definitely return. Well done Jose and all the other staff who made our trip so memorable - see you next year! xx
starstarstarstarstar Philippa Embleton
I found this place to be not in the least relaxing, drink was very limited in choice during the day. food, this was either cold or tepid on every day of our stay. The entertainment was loud and awful. This could be heard 1/2 way down the beach. The prom outside of the hotel was the best part of this holiday and the friendly staff. I don’t know how it got it’s 4 star. As other reviews have said it really has got nothing to do outside of this hotel. There is a nice relaxing area about 5 mins down the prom that has some bars and restaurants with good food. Would not recommend this place to anyone!!!
star Caz Kelly
Fantastic hotel the staff were very friendly and helpful. The food was very tasty and presented lovely. Our room was clean and spacious. The children loved the entertainment every night. We would recommend this hotel to anyone with a family or a couple
starstarstarstarstar Gareth Upton
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