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Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma, Near U.S. Embassy, Mexico City, Mexico City & Surrounding Area 06500, Mexico

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Neighbourhood

Mexico City

Benvenuti al Sofitel Mexico City Reforma. Situato nel cuore dello storico quartiere Reforma di città del Messico, vivete lo stile chic francese mentre vi immergete nella vivace cultura messicana. Dispone di 40 piani e 275 camere, 56 delle quali suite.

El lugar es muy bonito y moderno, sólo fui a un salón del piso 40. Tiene estacionamiento, el costo es elevado pero va de acuerdo a la zona. La vista inmejorable, se puede apreciar toda la ciudad.

María Quetzalli García Cruz

AMAZING hotel experience. The staff were incredibly welcoming and accommodating. The rooftop food was so delicious. The pool/spa experience was absolutely wonderful. I'd easily book here again.

Juliana Ereno

Visitamos la experiencia de Unbirthday, sin embargo esperaba algo más. Puedes estar solamente 2hrs ahí y te sacan. Adicional lo único de la experiencia es la decoración, yo esperaba ver a los personajes (disfraces) que te atendieran o contaran la historia de cada bebida, o algo más. Solo te dan la carta de las bebidas especiales creadas para la experiencia, pero nadie nos explico algo más allá. El costo de cada bebida es de $330 y es para una persona.

Alma Cordova

Vine al bar que está en el piso 38. Muy bonito, la vista es espectacular, y los cócteles están a buen precio, pero el servicio no fue muy bueno, estuvimos esperando más de media hora por nuestras bebidas. Además, cuando empezó a llover, cerraron todas las ventanas, cosa que en la actual ola de COVID fue la razón por la que terminé yéndome. Volveré a venir cuando pase a la época de lluvias.Sin duda es mejor que el bar que está en el mezzanine donde la carta no tenía precios y no tenían nada para botanear.

Daniela Carro

Excellent spa experience. Music, ambience, the array of incredible products and most important the service!! It’s was intimate and the views were fantastic. Sara was delightfully attentive and authentically caring! We look forward to coming again and recommending all of our friends.

Angela Del Sol

Extraordinario.

Shan Toledo

La atención en el Spa fue impecable, desde que llegamos hasta que nos fuimos. La música ideal, los productos que utilizan de primera y las chicas son muy atentas! Además, fui con mi madre por su cumpleaños y tuvieron la amabilidad de prepararle un pastel hermoso. Vamos a volver!

Julieta Brunero

La calidez de los anfitriones es de primer nivel. Las habitaciones son las mas confortables con una vista que encanta lo mismo de noche que de día. Te harán sentir mejor que en casa. No te puedes perder los bares.

Alfredo Salazar

Muy amable todo el personal, muy limpio y la comida excelente sabor. Solo no me gustó que la temperatura de la alberca sea siempre caliente/tibia

Naomi Laddaga

Amazing stay! The hotel was impeccably clean and modern. Staff all friendly, especially the servers at Balta where we had a delicious breakfast every morning. Location also very convenient, though watch out for road closures given the hotel is next to the US embassy

Sarah Liu

This is by far one of the best experiences we have had in a long time. From the day of our arrival, our family received excellent service, your staff is absolutely amazing and they went above and beyond with all our needs. We received special attention from Gisela, Andrea and Arturo at the concierge desk who were so helpful with all our needs for local information.

Claudia Lenz

A few weeks ago I came to the spa with my friends to celebrate one of their birthdays. Since we arrived Lorena and Andrea Marcial were very welcoming and helpful. They prepared for us some drinks for the hangover since we were partying the night before. We felt really good in our services and the facilities are absolutely gorgeous. We surely will be there soon.

Josh Lopez

The Sofitel Reforma has the Best bars from top to bottom, literally. We spent the day bar hopping from each level and loved it. They have roof top to floor level bars that are down right awesome. Their bartenders Ivan, Alex, and Bryan each have their own specialty drinks and they make them with gusto! Check them all out and you are in for an amazing time! Check out these pics

Joel Figueras

Sofitel Mexico City was excellent!!!! The minute we arrived we feel welcomed. The stuff was excellent, very polite and very helpful. We enjoyed talking to them. As we walked to our room Felipe was very friendly and made us feel like home…Also our favorite concierge that was always so smiling and ready to help and always making sure to ask how was our day going… Thank You To the whole Sofitel Mexico City staff for making our get away very pleasant…We hope to see you again soon.

Cristina Martinez

Las habitaciones super espaciosas y limpias. El personal del hotel desde la llegada en el motor lobby hacen que tengas una experiencia increíble, el personal de recepción (Marla y su equipo) súper atentos a todas las necesidades y comodidades. La alberca esta increíble, agua climatizada y techada, ideal para estar en familia o con amigos.El hotel organizó un Treasure Hunt en donde los niños podían jugar a encontrar pistas que los llevarían a una sorpresa final... ¡Estuvo increíble el detalle!

Jose Antonio Rico

Beautiful hotel centrally located in Reforma area. The staff was super nice and went above and beyond to cater to our needs. Walking distance to the Angel statue and many restaurants. Felt totally safe with the embassy right next door and the guards a few feet away. The hotel is beautiful, the rooms could be a tad bigger.

Olga Vasquez

Fui de Brunch de la comida lo mejor fueron los waffles. Los huevos benedictinos pues la salsa parecía de Lata aunque el salmón estaba muy fresco. Luego el jamón serrano estuvo bien igual que los tacos. Los tragos si son muy muy buenos y la vista genial

Veruska Villegas

From the moment that we arrived at this amazing hotel, it was clear that this place had it all. The amenities are top notch; the location is safe and central. The food and the rooms are amazing. But the staff is really the highlight of the trip. The Sofitel resort has a Guest Relations, Concierge, and Events Management Team, the likes of which, I have not seen before or since. After check-in, find Jose Delgado at the Guest Relations desk and he will set you up with tickets, reservations, recommendations, and anything else that you might need. Seriously, I cannot give Jose and his team enough credit for such an amazing trip.

Daniel Kennedy

Muito bom!!

Paula Romano

Excelente lugar vista maravillosa, los alimentos son de alta calidad establecidos con las normas de sanidad actuales. Lugar recomendado.

AMR Asociación Mexicana de Restaurantes

Excelente lugar vista maravillosa, los alimentos son de alta calidad establecidos con las normas de sanidad actuales. Lugar recomendado.

AMR Asociación Mexicana de Restaurantes

Buenas noches , ando buscando un hotel cerca de reforma pero eh estado viendo los comentarios de personas que ya han estado aquí en sofitel pero lamentablemente algunos no son muy buenos .. por lo que eh leído!!!! . . Y que algunos les dió covid al hospedarse en este hotel y yo no puedo exponer a mi familia a qué les de covid , deberían sanitizar todo el hotel ..es mi opinión .. para que nos de mas confianza .

Rocio Muñoz

The service was the best I've ever experienced in a hotel. It was outstanding. One of the managers, Jose Delgado, went out of his way to help us when we had an issue come up. He was very accommodating. Truly, all of the personnel were great. The food and service at their restaurant, Balta, is very good. The pool is spectacular. I've never reviewed a hotel before and I'm honestly only reviewing this one because of how incredible the experience was.

Jonathan Hart

Muy muy buen hotel,experiencia muy buena.Muy amables y serviciales recomendado!

1daniellaz

Without a doubt one of my favorite places !! 🍸📍♥️

Pamy

Unntrès bel hôtel et surtout une équipe qui a été aux petits soins pour nous et nos enfants. Nourriture excellente. Belle vue des chambres et du bar du dernier étage. Parmi tous les sofitels où nous avons séjourné, c'est le top 1 de notre liste. J'espère que nous aurons l'occasion de revenir !

Emilie Chalayer

absolutely beautiful hotel located in the hear of mexico city. the staff was impeccable.

Nicholas Miles

La atención es de primera, desde la recepción, se encuentra un filtro sanitario, dónde le toman la temperatura y lo invitan a tomar gel desinfectante antes de tomar el elevador. Los alimentos frescos y se lo mejor, el personal muy atento a las necesidades de los visitantes.

Venus Ponce

Este lugar esta muy lujoso, con estilo para impresionar, si te gusta lo bueno valdra la pena visitarlo, muy recomendable.

Lilia Robledo

Venus Ponce

NOS CONTAGIARON DE COVID, yo y toda mi familia en este hotel, no salimos ni un día por eso sabemos que fue allí, antes de llegar al hotel teníamos PCR negativas. Son lo peor

Condominio

Excelente carta de bebidas preparadas. Precios decentes y una vista increíble. Si quieren asegurar la terraza recomiendo hacer reserva.

Charly O.

Quietly the Sofitel is (by far) the best hotel I've stayed in in Mexico City 💯 And yes I've stayed at most of the 5☆ joints. Why? Nice rooms. Great bedding. Tremendous salt water pool🏝 Food worth staying in for even in the glorious food mecca that is Mexico City. AND the most helpful, friendly, well managed staff in the Americas.

adam kidron

Ficamos muito surpresos com a atenção e gentileza da equipe, sempre com um sorriso no rosto. As instalações também eram impressionantes. Cama muito confortável, quarto espaçoso, excelentes vistas e a localização não podia ser melhor. Café-da-manhã no restaurante Balta foi incrível, não o seu buffet regular. Experimente os ovos beneditinos. Sem dúvida vamos voltar.

Hector Borro

Me fascinó el lugar, pero sobre todo la vista. Los alimentos y bebidas muy buenos. No permiten que solo sea bebida, se tiene que consumir alimentos. Es muy caro para las porciones que sirven. Todo el personal muy amable desde que llegas al hotel a excepción de la hostess, que tiene pose de dueña, muy mala actitud.

Silvia Murillo

We were greatly surprised by the staff attention and kindness, always with a smile. The facilities were also impressive. Very comfortable bed, spacious room, great views and the location couldn't been better. Breakfast at Balta restaurant was awesome, not your regular buffet. Try the eggs benedictine. Will definitely return.

Hector Borro

Had an amazing stay in Sofitel Mexico City. The pool in the 38th floor is something out of this world! All the staff were very helpful and kind. Shout out to Fernanda that helped us printing our covid tests results and bringing them to our room. Overall the whole experience was excellent. Looking forward to return! :)

La Paz Skate Shop

BEST hotel experience I've had in a long time. Everything from the service to the room made me feel like royalty. The rooms were very spacious and modern, with an amazing view PLUS bluetooth system with ceiling speakers so that added even more to my experience.

Giovanna Hernandez

Had a fabulous long weekend in Sofitel Mexico City. Best swimming pool of any hotel I’ve stayed at. Staff went out of their way to help us on several occasions, despite a busy weekend with the US VP being at embassy next door. The concierge felt like our only personal service they were that attentive. Everyone was super friendly. I love the tall/narrow design of the building. The luxury room we stayed in was great for us and our 6 yo son - his bed was set up and ready for us when we arrived. Can’t recommend enough.

Daniel Seddon

Truly beautiful hotel with all the trimmings. Staff goes above and beyond. Just ask. Great pool for all your instagram needs. Didn't eat here but cocktails were solid. Indulgent? Sure but that's why you're here hopefully

Austin F

Hotel impecável, atendimento desde a chegada é excepcional, quarto muito limpo, silencioso, aconchegante, com vista linda do Anjo da Independência.

Valdir Sousa

Excellent stay. Highly recommend. If you are arriving from the airport you can request to get picked up I believe the cost is around $50 USD. You are immediately greeted and have to go through a series of cleaning protocols like getting your temperature taken and cleaning your shoes and hand sanitizing. Front desk is very helpful I would suggest to book the pool and the gym ahead of time because they will be booked when you get there. The hotel is very clean the staff is very attentive. I ordered room service several times the food is delicious. Overall I gave this hotel a 10 out of 10 I would highly recommend staying here if you ever visit Mexico City.

Jan Huante

Localização excelente. Conforto e atendimento impecável. Menção especial à equipe de concierge pela eficiência e prontidão. Um destaque a Romina. Elegância e sensibilidade centradas no cliente. Seu atendimento de toda a diferença em nossa visão da Cidade do México. Obrigada Romina.Não poderia deixar de mencionar um ponto a melhorar. Café da manhã: atendimento e cardápio a desejar. Não atendeu ao padrão Sofitel.

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Location

297 Avenue Paseo De La Reforma, Near U.S. Embassy, Mexico City, Mexico City & Surrounding Area 06500, Mexico

Sofitel Mexico City Reforma

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