My wife, her parents, and my two young daughters stayed here. In the middle of the night a group of teenagers/young adults tried to break into their room through the main door and the sliding glass door. She called the front desk and the police, police made it there before maintenance and escorted them to the car to get out with their stuff. Front desk refused to book them a new hotel so I had to call around to find them a new one at 1am, overall 0/10 experience would not recommend.
star Michael Patrick Harkin
The place is comfortable and spacious, but rooms need upgrading. Beds too soft for me. Lighting dim. No power outlets in furniture to charge devices. Bring bricks. Shower curtain silly. Expect to flood the bathroom. Service folks at desk awesome. Nice breakfast.
starstarstarstar David Sider
The Residence Inn Santa Fe made us feel welcomed and the living quarters felt like home away from home. We would like to commend management for delivering everything in a first class manner from the outstanding breakfast service to the timely housekeeping. Please keep up the good work. Rest assured we will stay here again in the future.
starstarstarstarstar Ajay Shah
II was traveling here for work and unfortunately had flight delays and did not make it here the first night. I let triple A travel know and the hotel still charged me for 2 nights. Whenever I travel I stay with Marriott and have elevated status with them, I will never stay here again
star Thomas Bradt
Due to flight delays, we were not able to reach the first night. Called and informed hotel immediately upon knowing. Still charged for two nights instead of one.
star Amit Varma
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