The rooms were tired! Service was very good as usual. The rooms really needed a updating. Our tiny room has at least 7 access panels in the ceiling!
starstarstarstar Ted
Not great, not clean. The bed was comfortable Not clean, slow elevator, staff ok but not pleasant nor helpful and our room was very noisy due to construction on the street. They did not let us know about it ahead of time, via email or before/while we checked in.
starstarstar Sonia
I didn't see the room because I rented it for my nephew who brought his girlfriend to town to propose. When I mentioned this to the front desk agent (Denise), she smiled and said, "Let me see what I can do for them." She then picked up the phone and clattered away at her keyboard, and a couple minutes later said, "We upgraded them to a high floor with a much better view." Really terrific that a) she volunteered; and, b) she got it done.
starstarstar John
Italian
English
Spanish
Portuguese
French
Armenian
