Arrived at the hotel, SPA was closed, Gym closed, tooth brush unavailable, building has renovation works and all of it wasn't on the website at the time of booking. So site is misleading.
Also building works started at 8AM which is unacceptable for 4 star hotel, no idea who gave them 4 stars, it is cheap 2 star hotel MAX. Not worth the money paid.
Water in shower not working and not going away also. Breakfast ok
star Nomad Capital
If you want to have a rest at this hotel - you should choose another one. Because here you will wake up at 7 am because of the noise of the drill over your head. When I complained to the administrator - nothing changed, he said "sorry", and the drill continued to make holes in my head while I went to the shower. terrible service! fraud! if you take money from people to give them an overnight stay from 16:00 to 11:00, then you must give a service: peace and quiet in this time period. No one at the check in was informed about the renovation. You just stole my money and gave me a headache in the morning!
star Дарина Гугля
I am staying for the second time in Desoto. I like it very much. I like the breakfast so much. The reception and the other personal are very friendly and smiling. I would not hesitate to recommend everyone to accommodate in this hotel. It is very close to the airport. You can even walk here. Make a reservation you won’t regret it.
starstarstarstarstar Murat ŞEKER
Sometimes you do not wish to go out to eat as the convenience of the resteraunt is useful (and NORMAL). When it's advertised as available you expect it to be. Then it's not as they have a party for children. The receptionists response... Go to a takeaway. The hotel in itself is nice. Everything is as it should be. Customer services are not acceptable. Will not return.
star Pawel W
I highly recommend! First class service. During my stay at the hotel, there was Mrs. Ewa at the reception, who was not only very professional, but also nice and very communicative. I am very grateful for her help. I've been in many hotels, but here the approach to other people is much better than the most luxurious hotels in the city
starstarstarstarstar extra Adam
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