Muito boa!!!
starstarstarstarstar Carlos A. Lopes Filho
Excelente localização, pessoal atencioso e prestativo.
starstarstarstarstar Rosana Ziller
Ótimo custo benefício com funcionários muito atenciosos
starstarstarstarstar Mariangela Albuquerque
Bem perto do centro. Muito conveniente! Equipe muito educada e pronta para ajudar.
starstarstarstarstar Leandro Pinto
I like the Intercity Hotels, good service and hospitality but this time in my room was very cold, even after asking to solve this issue the temperature in the room was not warmer. Also, during 3 days no one cleaned the room, even didn't take the garbage.
starstarstar Khrystyna
Teve uma estadia muito boa e o hotel é perfeito. Quartos tranquilos, ótima localização, bom valor e café da manhã decente, que oferece uma variedade completa e boa de pratos cozinhados e continental. Os funcionários do hotel são muito profissionais e, ao mesmo tempo, prestáveis e amigáveis. Realmente não posso culpá-lo e com certeza ficaria novamente se visitar Hamburgo. Altamente recomendado.
starstarstarstar Adiba Khamis
Hotel flat out refused any sort of refund after I was unable to travel due to the German government refusing entry to visitors from the UK the day before I was due to arrive. Made the booking in good faith at a time when vaccinated visitors were allowed so feel really let down that they've refused even a partial refund due to the fact I can't visit through no fault of my own.
I will never use any hotel in this chain again. Entirely unreasonable customer service
star Kristian Þ
Had a very good stay and the hotel is perfect. Quiet rooms, great location, good value and decent breakfast which offered a full and good range of cooked and continental. The staff in the hotel are very professional and at the same time helpful and friendly. Can’t really fault it and would definitely stay again if visiting Hamburg. Highly recommended.
starstarstarstar Adiba Khamis
Bom hotel em uma boa localização. O hotel era muito limpo. Localização perto da estação ferroviária, mas ainda assim numa localização tranquila. O hotel tem boas ligações a todos os locais de interesse do turista (museus, Altona, o lago, a sala de concertos e o aeroporto). O hotel estava silencioso. O banheiro tinha toalhas suficientes e um bom secador de cabelo. O café da manhã era um pouco modesto e bastante caro (17 e). O café da manhã parecia seguro para covid (certificado de vacinação, luvas, limpeza).
starstarstarstar Sari Laine
It will be difficult to find more unfriendly reception. Every time I wanted to run into the elevator as fast as possible not to be seen by the girls from reception. The check-in process is like a test that you can fail. Room and breakfast are good.
starstar Vera Kozlenko
Rooms are pretty nice and clean, but staff make you feel like you are in a very serious place. No one smiles and don't you dare walk in the wrong direction! There are rules, you know! We didn't feel welcomed there at all.
starstarstar Igor Kozlenko
Hotel com localização muito central, funcionários simpáticos e prestativos. Os quartos são grandes o suficiente e estão mobilados de forma funcional. Reservei um quarto de frente para o pátio para mais paz e tranquilidade, mas infelizmente os quartos são um pouco barulhentos. A televisão do vizinho ficou então audível. O ar condicionado do quarto estava quebrado, mas o funcionário da recepção ajudou imediatamente e resolveu tudo. Para o quarto mal insonorizado de 3 estrelas, para os simpáticos funcionários 1 ponto positivo.
starstarstarstar Christoph K.
Great hotel: clean, friendly, good breakfast and also close to the train station. The railway company got me the room, as I missed my train connection. I stayed for one night.
starstarstarstarstar Robin van der Vliet
No one really smiles there. It's a very serious place. Coming for a hotel industry my self this one factor that is most important. Most of the time they were looking into their screens instead of looking at guests walking in. This hotel has a 4 star rating I wonder what went wrong.
It is very centrally situated and easy to reach everywhere.
starstarstar Starina Lanz
Room is basic but good value for money. However, despite asking for our room not to be cleaned everyday (they asked us on check in) we were walked in on two days in a row by house keeping while in bed. No apology offered when raised with reception. Unfortunately, while in Hamburg my girlfriend was hit my taxi and had to go to hospital, when she got back to the hotel without a room key they were incredibly unhelpful and refused her entry (despite the booking being in her name etc.) Eventually she was let into the room. Again no apology offered. Would not recommend if you expect some basic customer service.
star Ross Harper
excelente ubicación y bonito hotel
starstarstarstar E.C. Morales Zapata
Muy bien situado en el centro de Hamburgo. Mi habitación era grande y con buenas vistas. El desayuno bastante completo. Pero para ser un 4* me esperaba un poco más.
starstarstarstar Silvia ML
Comida seca, llena de pequeñas moscas, los colchones con los muelles fuera, parecían barcos. Condiciones de hostal, no de hotel de 4 estrellas. Es verdad, muy buena la ubicación y los empleados muy amables, pero lo demás deja mucho que desear.
star Marius Baldovin
Hotel cómodo, limpio, muy central. Desayuno bueno, aunque se agradecería una muestra mayor de repostería alemana.Por sobre todo, una muy amable atención del personal, se siente su calidez.
starstarstarstarstar Rene Duran
Pense que estaba mejor , fue justamente suficiente sin lujos, pero con precio alto.sera la temporada
starstarstar Jorge Monobe
Buena situación, cerca de todas las atracciones. Desayuno muy bueno. Si vuelvo iré a ese hotel seguro
starstarstarstar Margarita Soto Monteagudo
Funcional en inmejorable zona
starstarstarstar Ana Rguez
La HISTORIA del..... INTERCITYHotelHAMBURG.La AMISTADy el buen SABORsiempre perduraen el TIEMPOGràciasmarcel
starstarstarstarstar Marcelino Freixas
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