I stayed here for a work trip and was very pleased with my stay. The rooms were updated and spacious. I was super impressed with their gym which was well kept, updated, clean and had a peloton. Really nice amenity. My only gripe was that the day I was supposed to check out I got multiple loud knocks on my door at 7:30 am. When I get up it was someone from housekeeping apologizing. While I was annoyed to be up that early when checkout was at 11, I easily went back to sleep. When I did check out, I asked the front desk if there was an issue with my room. They said that sometimes people don’t check out, so they knock and see if anyone is in the room so they can start cleaning it. Not really a great system as people might get mad about being woken up that early when checkout is hours later. Eu fiquei aqui para uma viagem de trabalho e fiquei muito satisfeito com a minha estadia. Os quartos foram atualizados e espaçosos. Fiquei super impressionado com a academia deles que era bem conservada, atualizada, limpa e tinha pelotão. Amenidade realmente agradável. Minha única reclamação foi que, no dia em que deveria fazer o check-out, recebi várias batidas fortes na minha porta às 7h30. Quando me levantei, era alguém da limpeza se desculpando. Embora eu estivesse chateado por acordar tão cedo quando o check-out era às 11, voltei a dormir facilmente. Quando fiz o check-out, perguntei na recepção se havia algum problema com o meu quarto. Disseram que às vezes as pessoas não fazem check-out, então batem e veem se tem alguém no quarto para começar a limpar. Não é realmente um ótimo sistema, pois as pessoas podem ficar bravas por serem acordadas tão cedo quando o check-out é horas depois.
starstarstarstar Danielle Spiro
I stayed here for a work trip and was very pleased with my stay. The rooms were updated and spacious. I was super impressed with their gym which was well kept, updated, clean and had a peloton. Really nice amenity. My only gripe was that the day I was supposed to check out I got multiple loud knocks on my door at 7:30 am. When I get up it was someone from housekeeping apologizing. While I was annoyed to be up that early when checkout was at 11, I easily went back to sleep. When I did check out, I asked the front desk if there was an issue with my room. They said that sometimes people don’t check out, so they knock and see if anyone is in the room so they can start cleaning it. Not really a great system as people might get mad about being woken up that early when checkout is hours later. Me alojé aquí por un viaje de trabajo y quedé muy satisfecho con mi estadía. Las habitaciones estaban actualizadas y espaciosas. Estaba muy impresionado con su gimnasio, que estaba bien cuidado, actualizado, limpio y tenía un pelotón. Muy buen servicio. Mi única queja fue que el día que se suponía que debía irme recibí varios golpes fuertes en mi puerta a las 7:30 a.m. Cuando me levanto era alguien del servicio de limpieza disculpándose. Si bien me molestó levantarme tan temprano cuando la salida era a las 11, volví a dormir fácilmente. Cuando hice el check out, le pregunté a la recepción si había algún problema con mi habitación. Dijeron que a veces las personas no se registran, por lo que llaman a la puerta y ven si hay alguien en la habitación para que puedan comenzar a limpiarla. No es realmente un gran sistema, ya que las personas pueden enojarse por despertarse tan temprano cuando el pago es horas más tarde.
starstarstarstar Danielle Spiro
I stayed here for a work trip and was very pleased with my stay. The rooms were updated and spacious. I was super impressed with their gym which was well kept, updated, clean and had a peloton. Really nice amenity. My only gripe was that the day I was supposed to check out I got multiple loud knocks on my door at 7:30 am. When I get up it was someone from housekeeping apologizing. While I was annoyed to be up that early when checkout was at 11, I easily went back to sleep. When I did check out, I asked the front desk if there was an issue with my room. They said that sometimes people don’t check out, so they knock and see if anyone is in the room so they can start cleaning it. Not really a great system as people might get mad about being woken up that early when checkout is hours later.
starstarstarstar Danielle Spiro
Checked into the hotel for one night and staff was nice.They allowed us a late checkout the next day.Looks like they are upgrading rooms. We were on 2nd floor and they have changed out the floors, bathrooms need upgrading for sure.Nice lobby decorated for the holidays and good breakfast, many options to choose from to include huge bagels.Outdoor area looks like it would be nice in the spring and summer, small putting green and bbq areas.Would stay here again. Check-in no hotel por uma noite e a equipe foi bom. Eles nos permitiram um check-out tardio no dia seguinte. Parece que eles estão atualizando os quartos. Estávamos no 2º andar e eles mudaram os pisos, os banheiros precisam ser atualizados com certeza. Belo lobby decorado para as férias e bom café da manhã, muitas opções para escolher incluindo enormes bagels. A área externa parece agradável na primavera e no verão, pequenas áreas verdes e para churrasco. Ficaria aqui novamente.
starstarstarstar Sandra E
The hotel is being renovated. This should not be bad news. The construction work starts at 07.00AM (if not earlier). This is shocking. and certainly not good news All reception could say is that they were sorry (although not as sorry as I was for being there). I eventually talked to the manager who apologised and told me there is nothing he can do as the owners have imposed this stupidly ridiculous schedule. You can believe this his statement or not. I know I didn't.The ("renovated") rooms include the noisiest air con system the East Coast, the most annoying self filling WC (every minute), a TV set that only offers one channel and... you are also blessed with having your room serviced every FOUR days (still following COVID19 protocols and trying to get away with it)This hotel does not have a bar/restaurant, which adds to the soulless feel throughout.Having said all of this, the lady in charge of breakfast was very nice, and the breakfast on offer is fairly decent, yet served in plastic plates/cutlery and cups... (It may be time to think of the planet and start using sensible materials?)Would I go back? I guess that in the event of a zombie apocalypse I wouldn't really care but in the meantime, if I'm ever back, that will be because there were no other options in a 5 mile radius.Finally, I'd like to say thank you yet, I'm afraid there are no reasons to thank the management/owners. O hotel está sendo reformado. Isso não deve ser uma má notícia. O trabalho de construção começa às 07h00 (se não antes). Isso é chocante. e certamente não é uma boa notícia Tudo o que a recepção poderia dizer é que eles lamentavam (embora não tanto quanto eu por estar lá). Acabei conversando com o gerente, que se desculpou e me disse que não há nada que ele possa fazer, pois os proprietários impuseram esse cronograma estupidamente ridículo. Você pode acreditar nesta declaração dele ou não. Eu sei que não.Os quartos ("reformados") incluem o sistema de ar condicionado mais barulhento da Costa Leste, o banheiro automático mais irritante (a cada minuto), um aparelho de TV que oferece apenas um canal e... QUATRO dias (ainda seguindo os protocolos do COVID19 e tentando fugir disso)Este hotel não possui bar/restaurante, o que aumenta a sensação de desalento.Dito tudo isso, a senhora encarregada do café da manhã foi muito simpática, e o café da manhã oferecido é bastante decente, mas servido em pratos / talheres e copos de plástico. materiais sensíveis?)Eu voltaria? Eu acho que no caso de um apocalipse zumbi eu realmente não me importaria, mas enquanto isso, se eu voltar, será porque não havia outras opções em um raio de 5 milhas.Por fim, gostaria de agradecer ainda, receio que não haja motivos para agradecer à administração / proprietários.
starstar Sergio
Checked into the hotel for one night and staff was nice. They allowed us a late checkout the next day. Looks like they are upgrading rooms. We were on 2nd floor and they have changed out the floors, bathrooms need upgrading for sure. Nice lobby decorated for the holidays and good breakfast, many options to choose from to include huge bagels. Outdoor area looks like it would be nice in the spring and summer, small putting green and bbq areas. Would stay here again.
starstarstarstar Sandra E
The hotel is being renovated. This should not be bad news.
The construction work starts at 07.00AM (if not earlier). This is shocking. and certainly not good news
All reception could say is that they were sorry (although not as sorry as I was for being there). I eventually talked to the manager who apologised and told me there is nothing he can do as the owners have imposed this stupidly ridiculous schedule. You can believe this his statement or not. I know I didn't.
The ("renovated") rooms include the noisiest air con system the East Coast, the most annoying self filling WC (every minute), a TV set that only offers one channel and... you are also blessed with having your room serviced every FOUR days (still following COVID19 protocols and trying to get away with it)
This hotel does not have a bar/restaurant, which adds to the soulless feel throughout.
Having said all of this, the lady in charge of breakfast was very nice, and the breakfast on offer is fairly decent, yet served in plastic plates/cutlery and cups... (It may be time to think of the planet and start using sensible materials?)
Would I go back? I guess that in the event of a zombie apocalypse I wouldn't really care but in the meantime, if I'm ever back, that will be because there were no other options in a 5 mile radius.
Finally, I'd like to say thank you yet, I'm afraid there are no reasons to thank the management/owners.
starstar Sergio
We paid a lot for a 2 bedroom suite. The livingroom felt thrown together and uncomfortable.Literally like someone started to move into a house and was still unpacking. The breakfast was ok, but why no all day coffee or water? The employees were all friendly and top notch. The all day moving furniture and general loudness was not conducive to rest. This was my second and last time at Homewood Suites. Pagamos muito por uma suíte de 2 quartos. A sala de estar parecia confusa e desconfortável. Literalmente como se alguém começasse a se mudar para uma casa e ainda estivesse desfazendo as malas. O café da manhã foi ok, mas por que não café ou água o dia todo? Os funcionários foram todos simpáticos e de primeira qualidade. A movimentação de móveis durante todo o dia e o barulho geral não eram propícios ao descanso. Esta foi a minha segunda e última vez no Homewood Suites.
starstarstar Denise Porter
We paid a lot for a 2 bedroom suite. The livingroom felt thrown together and uncomfortable.Literally like someone started to move into a house and was still unpacking. The breakfast was ok, but why no all day coffee or water? The employees were all friendly and top notch. The all day moving furniture and general loudness was not conducive to rest. This was my second and last time at Homewood Suites.
starstarstar Denise Porter
The place is clean and quiet. The breakfast was good they served eggs with cheese, sausage Pattie’s, hash browns, French toast, bagels, cereal, yogurt, juice and coffee. It’s a place I will bring my family to again in the near future. You will not be disappointed O local é limpo e tranquilo. O café da manhã era bom eles serviram ovos com queijo, salsicha Pattie's, batatas fritas, torradas, bagels, cereais, iogurte, suco e café. É um lugar para onde trarei minha família novamente em um futuro próximo. Você não vai se decepcionar
starstarstarstarstar Ferra Bonaventure
Best breakfast. Pillows are awesome. Pool is nice, not sure how often it's cleaned because there was always something at the bottom. Very clean property. Nice courtyard, people were using the grill. Really cook. Great deal through Priceline. Looking forward to booking here again. Melhor café da manhã. Travesseiros são incríveis. A piscina é boa, não tenho certeza com que frequência é limpa porque sempre havia algo no fundo. Propriedade muito limpa. Nice pátio, as pessoas estavam usando a churrasqueira. Realmente cozinhar. Grande negócio através Priceline. Ansioso para reservar aqui novamente.
starstarstarstarstar Alicia Gamble
Best breakfast. Pillows are awesome. Pool is nice, not sure how often it's cleaned because there was always something at the bottom. Very clean property. Nice courtyard, people were using the grill. Really cook. Great deal through Priceline. Looking forward to booking here again. El mejor desayuno. Las almohadas son geniales. La piscina es agradable, no estoy seguro de con qué frecuencia se limpia porque siempre había algo en el fondo. Propiedad muy limpia. Bonito patio, la gente estaba usando la parrilla. Cocine de verdad. Gran oferta a través de Priceline. Con ganas de reservar aquí de nuevo.
starstarstarstarstar Alicia Gamble
The place is clean and quiet. The breakfast was good they served eggs with cheese, sausage Pattie’s, hash browns, French toast, bagels, cereal, yogurt, juice and coffee. It’s a place I will bring my family to again in the near future. You will not be disappointed
starstarstarstarstar Ferra Bonaventure
Best breakfast. Pillows are awesome. Pool is nice, not sure how often it's cleaned because there was always something at the bottom. Very clean property. Nice courtyard, people were using the grill. Really cook. Great deal through Priceline. Looking forward to booking here again.
starstarstarstarstar Alicia Gamble
The room's look exactly like embassy suite rooms. What you going to give up is the breakfast is not fresh. The eggs were as hard as a rock one day and there was pre-made arm with the next day. The happy hour was basically potato chips and pretzels. But the rooms are humongous and a nice suite. Great location next to the mall O quarto parece exatamente com as suítes da embaixada. O que você vai desistir é que o café da manhã não é fresco. Os ovos estavam duros como uma rocha um dia e havia um braço pré-fabricado no dia seguinte. O happy hour foi basicamente batatas fritas e pretzels. Mas os quartos são enormes e uma suíte agradável. Ótima localização ao lado do shopping
starstarstar Richard
The room's look exactly like embassy suite rooms. What you going to give up is the breakfast is not fresh. The eggs were as hard as a rock one day and there was pre-made arm with the next day. The happy hour was basically potato chips and pretzels. But the rooms are humongous and a nice suite. Great location next to the mall
starstarstar Richard
Very disappointing. Pool closed when we arrived. Was told it was closed for mechanical service. When we looked inside it was filthy. And no sign of repair. Smoking in courtyard. Drinking. Dining area smelled of smoke. Worst was room was not clean. Garbage on floor in and outside of bathroom. Told no cleaning of room without request. We requested a simple room cleaning three times which I asked at checkin, the next morning and when it wasn’t done at 7:30 pm when I returned to the room I had to ask again. I simply asked for towels! Or whatever cleaning I could get. See pic. None of the “complimentary” services were received.Even getting towels took three times to ask and they said there was a shift change and mornings were too busy to handle the request. The room we had was very expensive for the services we “received”.I think the worst was the dead rat on the roof we saw looking out our window. And the spiders in the room on the bed pillows. I guess that’s all you need to know. Muy decepcionante. Piscina cerrada cuando llegamos. Me dijeron que estaba cerrado por servicio mecánico. Cuando miramos por dentro estaba sucio. Y sin señales de reparación. Fumar en el patio. Bebiendo. El comedor olía a humo. Lo peor fue que la habitación no estaba limpia. Basura en el piso dentro y fuera del baño. Dijo que no había limpieza de la habitación sin solicitud. Solicitamos una limpieza simple de la habitación tres veces que pedí en el check-in, a la mañana siguiente y cuando no se hizo a las 7:30 p.m. cuando regresé a la habitación, tuve que volver a preguntar. ¡Simplemente pedí toallas! O cualquier limpieza que pudiera conseguir. Ver foto. No se recibió ninguno de los servicios “gratuitos”. Incluso obtener toallas tomó tres veces para pedir y dijeron que había un cambio de turno y que las mañanas estaban demasiado ocupadas para manejar la solicitud. La habitación que teníamos era muy cara para los servicios que “recibimos”. Creo que lo peor fue la rata muerta en el techo que vimos mirando por nuestra ventana. Y las arañas en la habitación sobre las almohadas de la cama. Supongo que eso es todo lo que necesitas saber.
star Christina R. Schaper, Esq.
Very disappointing. Pool closed when we arrived. Was told it was closed for mechanical service. When we looked inside it was filthy. And no sign of repair. Smoking in courtyard. Drinking. Dining area smelled of smoke. Worst was room was not clean. Garbage on floor in and outside of bathroom. Told no cleaning of room without request. We requested a simple room cleaning three times which I asked at checkin, the next morning and when it wasn’t done at 7:30 pm when I returned to the room I had to ask again. I simply asked for towels! Or whatever cleaning I could get. See pic. None of the “complimentary” services were received.Even getting towels took three times to ask and they said there was a shift change and mornings were too busy to handle the request. The room we had was very expensive for the services we “received”.I think the worst was the dead rat on the roof we saw looking out our window. And the spiders in the room on the bed pillows. I guess that’s all you need to know. Muito decepcionante. Piscina fechada quando chegamos. Foi dito que estava fechado para serviço mecânico. Quando olhamos para dentro, estava imundo. E nenhum sinal de reparo. Fumar no pátio. Bebendo. A área de jantar cheirava a fumaça. O pior foi o quarto não estava limpo. Lixo no chão dentro e fora do banheiro. Disse nenhuma limpeza de quarto sem pedido. Solicitamos uma limpeza simples do quarto três vezes que solicitei no check-in, na manhã seguinte e quando não foi feito às 19h30 quando voltei ao quarto tive que pedir novamente. Eu simplesmente pedi toalhas! Ou qualquer limpeza que eu pudesse fazer. Veja foto. Nenhum dos serviços “cortesia” foi recebido. Mesmo recebendo toalhas levou três vezes para pedir e eles disseram que havia uma mudança de turno e as manhãs estavam muito ocupadas para lidar com o pedido. O quarto que tínhamos era muito caro para os serviços que “recebemos”. Acho que o pior foi o rato morto no telhado que vimos olhando pela janela. E as aranhas no quarto nas almofadas da cama. Acho que isso é tudo que você precisa saber.
star Christina R. Schaper, Esq.
Muy buen hotel, con cocina completa, ideal para pasar en familia.
starstarstarstarstar Steven Sánchez Fermín
Very disappointing. Pool closed when we arrived. Was told it was closed for mechanical service. When we looked inside it was filthy. And no sign of repair. Smoking in courtyard. Drinking. Dining area smelled of smoke. Worst was room was not clean. Garbage on floor in and outside of bathroom. Told no cleaning of room without request. We requested a simple room cleaning three times which I asked at checkin, the next morning and when it wasn’t done at 7:30 pm when I returned to the room I had to ask again. I simply asked for towels! Or whatever cleaning I could get. See pic. None of the “complimentary” services were received. Even getting towels took three times to ask and they said there was a shift change and mornings were too busy to handle the request. The room we had was very expensive for the services we “received”. I think the worst was the dead rat on the roof we saw looking out our window. And the spiders in the room on the bed pillows. I guess that’s all you need to know.
star Christina R. Schaper, Esq.
Excelente servicio. El personal de recepción fue muy amable siempre.
starstarstarstarstar Francisco Alvarado
Muy buen hotel 🏨
starstarstarstarstar Miryam Aspajo
Muy bien!
starstarstarstarstar Rico Belled
Las suites son muy limpias y la cama excelente. Buen servicio de tv e Internet. La comida abundante y buena para el desayuno. La atención fue excelente!
starstarstarstarstar Daniel Perez
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