The room has very old furniture and a lot of problems that need to be fixed. The worst one was the shower, it is leaking a lot outside of it. Cleaning is only at surface and for rearranging the bed. They did not replaced the tissue box, although they moved from were we left it. No view for our room, only to a building across the street. One star extra for the price, regarding the others in Barcelona.
starstar Airsoft ShadowS
Very disappointed with the way our booking was handled. Our flight was cancelled together with another 420 flights due a Strike happening in France and when got in touch with the Hotel they refused to understand the situation charging an extra 149 euros fee to modify the reservation even though we were staying one night less. So we are meant to stay 4 nights but due to this emergency they asked us to pay 149 euros more to stay 3 nights not considering the situation which had less than 48 hours difference. Extremely disappointed with the lack of support and customer service as they would not even respond our email directly and they only dealing with a third part platform which I believe it was easier to say no.
Poor customer service
star Luiz Da Costa
Very neat hotel located near the metro station and close to the funicular station. The worst part of the hotel is rather raw parking, and the best is definitely the stuff.
starstarstarstarstar Karolina Kozal
We had a great time at this lovely hotel. My friend and I came for 4 days and the hotel was everything we could've wanted and more. Not to mention being very close to the metro, the hotel had lovely rooms and the pool was a massive advantage. Service and check-in/out was very efficient, thank you especially to Claudia who was very helpful during our stay. Gracias 😊
starstarstarstarstar Sam Hammond
Hotel facilities fine, breakfast okay. But staff was so distracted and slow everyday we needed anything from reception breakfast etc.
I wouldn’t go here again only because of the annoying staff.
starstarstar Taus Edwards
interessante
starstarstarstarstar Andrea Antonioni
Muito bom!!
starstarstarstarstar Nando Oliveira
Muito bom
starstarstarstarstar Giuliano Lo Schiavo
Quartos agradáveis e um bom serviço
starstarstarstar Angela Guerreiro
Elegimos éste hotel por las fotos de la web, estamos en Barcelona por una gira de Medios y en las fotos de veían zonas comunes espectaculares y lo elegimos pensando que podríamos recibir a los medios de comunicación ahí y nada que ver con la realidad. En el servicio de habitaciones esperábamos que cambiarán las sábanas y nada, la limpieza limitada, la luz del baño no funciona, no hay servicio de restaurante, ni mini bar después de cierta hora, el personal desagradable y mal hablado. No nos avisaron al reservar que el hotel estaba en obras, que no había acceso al jardín de la piscina y hablan de un jardín en su web que no existe, el parking y las zonas comunes dejan mucho que desear. La verdad es que ni yo ni mi equipo lo recomendamos. Una lastima malgastar el dinero y nuestra visita a Barcelona de ésta manera.
star Aura Sabogal
Tenia gira de medios en Barcelona y cogimos el hotel por las fotos de la web para poder grabar allí las entrevistas y después el hotel estaba en obras, estuvimos haciendo unas fotos y una mujer que trabajaba en el hotel, de malas formas a decir que no se podía usar esa zona y que primer aviso, más tarde estábamos en el parking y el conductor bajó del vehículo con un cigarro a guardar mi maleta y bajo otro personal a decirnos que allí no se podía fumar y que ya era el segundo aviso (con un tono amenazante) sinceramente, el hotel no es lo que pensábamos y el personal deja mucho que desear, la atención al cliente horroso
starstar LoMasMusical Magazine
No me gusto.. cosas estropeadas en la habitación.. 1 toalla ,, ni unas miseras zapatillas de habitación.. ni hay para comer. El desayuno bien..
starstar Ruben Soria Valero
Es un hotel muy agradable situado cerca de la clínica Quirón en Sarrià. Sus habitaciones son amplias, tiene un restaurante y puedes disfrutar de la tranquilidad y el descanso dentro de la ciudad de Barcelona.
starstarstarstarstar Ana Barredo Matatagui
Se nota que han ido pasando los años por el y aunque es un edificio moderno y las habitaciones son amplias pudimos comprobar como los cristales que están enfrente de la puerta del ascensor de la 3° planta estaban sucios de tiempo y en nuestra habitación el espejo/lupa del baño estaba sin quitar el polvo por detrás...algunas puertas correderas con cristales fragmentados sin cambiar...lo positivo es que esta cerca de la Clínica Teknon que es a lo que íbamos. Como detalle de bienvenida te dejan una botella de agua y unos chocolates. La cama Kingsize era cómoda y la temperatura adecuada.
starstarstar Carlos Rojo Alonso
Check-in fantástico e eficiente. O quarto era incrível, muito espaçoso, limpo e chique. A cama cabia 5 pessoas! As portas dos quartos são bastante estranhas. Como você pretende pendurar a placa “Não perturbe” sem a maçaneta da porta? Check-out fácil e a garagem é excelente.
starstarstarstarstar Ramona Armangoo
Mostra que os anos passaram e apesar de ser um edifício moderno e os quartos são espaçosos, pudemos ver como o vidro em frente à porta do elevador no 3º andar estava sujo do tempo e no nosso quarto o espelho / A lupa o vidro do banheiro não estava tirando o pó atrás...algumas portas de correr com vidro quebrado sem mudar...o positivo é que fica perto da Clínica Teknon, que é para onde estávamos indo. Como detalhe de boas-vindas, eles deixam uma garrafa de água e alguns chocolates. A cama king size era confortável e a temperatura certa.
starstarstar Carlos Rojo Alonso
Fantastic and efficient check-in. The room was incredible, very spacious, clean & chic. The bed could fit 5 people! The room doors are rather strange. How are you meant to hang the “Do not disturb” sign without the door handle? Easy check out and the garage is excellent.
starstarstarstarstar Ramona Armangoo
En recepción muy amables, la habitación muy limpia y todo muy bonito. Me faltó una mantita extra en la habitación, todo lp demás perfecto. El desayuno muy bueno y completo.
starstarstarstarstar Laia Gomar
As camas são extremamente duras. Eu deveria ficar por 6 noites. Reclamei após a primeira noite e eles não fizeram nada. Depois que reclamei na segunda noite, eles disseram que mudariam meu quarto. Eles não mudaram meu quarto até as 3 noites. Foi o mesmo, então acabei de reservar um hotel completamente novo. Não perca seu tempo ou dinheiro. Parece bonito, mas é barato e você pode encontrar hotéis muito melhores pelo mesmo preço. Além disso, sua versão de limpeza é usar um pano sujo para limpar a pia e usar o mesmo pano para limpar outras superfícies. A pia e o chuveiro eram nojentos. Não tenho certeza de como eles estão conseguindo se safar com a classificação deste hotel de 4 estrelas.
star Stephanie Obadare
The beds are extremely hard. I was supposed to stay for 6 nights. I complained after the first night and they did nothing. After I complained the second night they said they’d change my room. They didn’t change my room until the 3 night. It was the same so I just booked a completely new hotel. Don’t waste your time or money. It looks pretty but it’s cheap and you can find way better hotels for the same price. Also, their version of cleaning is using a dirty rag to wipe the sink then using the same rag to wipe other surfaces. The sink and the shower were disgusting. Unsure how they’re managing to get away with ranking this a 4 star hotel.
star Stephanie Obadare
Muy recomendable en general. Trato familiar, especialmente en la zona de restaurante. Camarera, camarero y cocinero extremadamente profesionales y educados. Estuvimos con un grupo deportivo y estuvieron pendientes de nosotros cumpliendo con más de lo que les correspondía. Gracias y enhorabuena por su profesionalidad y cariño.
starstarstarstarstar Deborah Lorente
Cama cómoda, bien insonorizado, temperatura adecuada. Ducha muy pequeña, espacio insuficiente en el baño, que resulta incómodo y poco práctico en general. La iluminación emite un zumbido molesto. Desayuno correcto, con muy buen café.
starstarstarstar Misterneutron
Ótimo pequeno hotel moderno em um bairro tranquilo e elegante. A recepção é muito atenta e os procedimentos anticovidais muito cuidadosos. Espaçosos quartos com grandes janelas, a cortina elétrica talvez impraticável, mas, no geral, não falta nada. Em seguida, a pé, você pode chegar a excelentes restaurantes para jantar em 5 minutos. Ideal para viagens de negócios.
starstarstarstar Frank ITALY
Very bad, housekeeper insisting on coming to clean, even if you are busy, if they don't come by before 5pm she forces entry to scan the QR code inside. The reception staff are very rude and did not want to help me ... We must change staff at all costs!
star Andrei MoodyLed
I stayed in the room with no heating, electricity issues, water leaking from the ceiling, and other issues. The staff looks at you badly when you ask them for a favor ...Rude staff, the water in the shower was running from the ceiling, heating does not work. Despite the staff room change request nothing was changed.
star Andrei Manolescu
very bad staff, they are rude. No heating in winter, all the cold air enters the room because it is poorly insulated, I got sick several times because of it. The staff gave me a very small electric heater even though it looks like a 4 star hotel ... shameful.
star LAROW Raffle
Modern vibe in a classic neighborhood with easy access to shops and transit. Nice views from my room.
starstarstarstar Mike Bailey
the hotel does not have heat at all so if you are staying here during autumn and winter be ready to be cold. Worst hotel to stay especially with children. I would recommend you to stay in another hotel as I did after I saw how is this hotel.
star Claudia Nicol
First, I arrive to hotel on friday at 17:00 (quite normal hour where the hotel staff should be ready to receive clients) and I had to wait a long time to make the check-in, because I had two clients in front of me who were actually stupid, but the hotel only had one person to attend to. The second problem I find when I get to the room, I notice that there is gel for washing hands in the sink, but not in the shower. That is to say, if you want to soap yourself in the shower, you must move from the sink to the shower, barefoot, carrying the gel, you don't really know how. To make matters worse, there was no bar soap either, giving the impression that the hotel does not care about the comfort of its customers. Upon arrival, they also asked me what time I preferred to go down for breakfast, due to capacity issues, which I thought was a very good idea to ensure that the experience was safe and pleasant. It was not pleasant either, there were missing cutlery on the table where I sat down to have breakfast, so I don't know why try to ensure the capacity if you cannot even ensure that the customer has what they have to have for breakfast. In summary, for the high cost of the hotel the service is terrible, obvious things are missing and it is not worth it in the least.
star Javier Menendez
Pretty Bad, it’s very cold in the room even in winter and when you ask for the air conditioning to we hotter they said that I need everytime i want hot to call them for that, i needed to change the room because it didn’t work in our room. the women for the cleaning enter in your room without knocking. The personnel is sad and not even wanting to help you
star LAROW
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