Meu namorado e eu passamos uma noite aqui no Dia dos Namorados e foi o staycation perfeito! O hotel foi bastante ocupado, mas nunca me senti muito lotado- check-in quiosques e elevadores fez um pouco backup, mas para um fim de semana de feriado que era compreensível. Prós: a equipe foi amigável e estava levando a sério as diretrizes de higienização e COVID-19. Comida e bebida no bar era boa e o espaço da sala era agradável para relaxar. O quarto era aconchegante, com uma bela vista da ponte Zakim. O único con foi que cada um de nós só tinha um travesseiro, que era um pouco macio e parecia um pouco sem brilho para o conforto da cama. Fora isso, foi uma ótima estadia no North End!
starstarstarstarstar Natalia Naro
My boyfriend and I spent a night here for Valentine's Day and it was the perfect staycation! The hotel was fairly busy but never felt too crowded- check in kiosks & elevators did get a bit backed up but for a holiday weekend that was understandable. Pros: Staff was friendly and was taking sanitization and COVID-19 guidelines seriously. Food and drink at the bar was good and the living room space was nice to relax in. Room was cozy with a nice view of the Zakim bridge. Only con was we each only got one pillow- which was a bit soft and felt a little lackluster for the comfort of the bed. Other than that it was a great stay in the North End!
starstarstarstarstar Natalia Naro
Quarto é lindo e a equipe é simpática ao entrar, mas, além disso, há ZERO serviço ao cliente. Chamados para pegar garrafas de água (não havia água no quarto além da torneira), eles disseram que não podiam nos trazer, mas é claro que poderíamos comprar algumas lá embaixo! Chamado para conseguir roupões para depois do banho (especialmente porque eles fornecem 2 toalhas) aparentemente eles não têm roupões .. que hotel não tem roupões? Chamado para pedir copos de vinho, choque! Eles não nos trariam nenhum. As mulheres ao telefone disseram "somos apenas duas trabalhando, não temos mão de obra para isso", então pedimos comida pelo serviço de quarto e, aparentemente, eles não fazem isso. Então, se você não está procurando os hotéis de luxo, geralmente oferecem-lhe hospitalidade. Este não é o lugar. Apenas um quarto para ficar.
starstarstar Madison Lamacchia
Room is beautiful and staff is friendly when walking in but besides that there is ZERO customer service. Called to get water bottles (there was no water at all in the room besides tap) they said they couldn’t bring us any but of course we could go buy some downstairs! Called to get robes for after the shower (especially because they provide 2 towels) apparently they have no robes.. what hotel doesn’t have robes? Called to ask for wine glasses, shocker! They wouldn’t bring us any. The women on the phone said “there’s only two of us working we have no man power for that” then we called for room service food and apparently they do not do that. So if you aren’t looking for the luxury hotels usually give you and hospitality. This isn’t the place. Just a room to stay.
starstarstar Madison Lamacchia
Eu tive uma estadia muito agradável neste hotel, esta foi a minha primeira experiência em um Citizen M, mas definitivamente não a última. Eu nunca fiquei em um lugar de alta tecnologia, espero que outros hotéis possam copiar algo deles, eu realmente amo a tecnologia que eles tiveram durante todo o edifício / quartos. Tive apenas um problema no bar, por isso não dei 5 estrelas, mas o resto é um hotel muito bom, altamente recomendado.
starstarstarstar Jorge Martinez
Estou tão feliz com aquele lugar, pequeno, mas o aconchego é além da perfeição. Descreve a melhor escapada, o check in foi tão tranquilo, a atenção que recebi me fez sentir em casa.O café da manhã muito gostoso, a melhor parte tudo é sobre tecnologia com eles, o iPad é bacana posso controlar tudo no quarto Brinquei muito com as luzes foi muito divertido, minha próxima estadia com certeza será naquele hotel. Tudo foi excepcional desde a entrada até a sala e eles foram muito atentos às minhas necessidades, detalhes muito bonitos e bonitos. Obrigado por sua gentileza.
starstarstarstarstar Raymia Prospere
I’m so happy about that place, small but the coziness is beyond perfect. It describes the greatest get away, check in was so smooth, the attention Ireceived made me feel at home.The breakfast very tasty, the best part everything is about technology with them, the iPad is cool I can control everything in the room,I played a lot with the lights it was very fun, my next stay will definitely be that hotel. Everything was exceptional from the entrance to the room and they were very attentive to my needs, very nice details and beautiful. Thank you for your kindness.
starstarstarstarstar Raymia Prospere
I had a very nice stay on this hotel, this was my first experience on a Citizen M but definitely not the last one. I’ve never stay in such a high tech place, I hope other hotels can copy something from them, I really love the technology they had during the whole building/rooms. I had only one issue at the bar, for that reason I didn’t give them 5 stars but for the rest very nice hotel, highly recommended.
starstarstarstar Jorge Martinez
Really unique and trendy place to stay. Loved the character of this hotel, making great use of it's charming but tiny room space. Only things I would change is the toilet and shower combo and the bed that spread to the edge of 3 walls, granted it was huge and. Comfy, however the edges that contacted wall or window had space just enough to consume your belongings and be remarkably tough to recover. Warnings against just one red head with glasses and unnecessary attitude at the front desk, and keep an eye on any small valuable knick knacks on the bed. Kudos to the charm and quirky stay in the busy north end location. I will definitely be staying there again!
starstarstarstar Chad Morin
Excelente.Habitacion pequeña, pero cómoda, limpiay funcional.
starstarstarstarstar Andres Benavides
O que é um lindo hotel. Extremamente ótimo aproveitamento de espaço. Adoro que eles tenham protocolos covid-19 em vigor para a segurança dos hóspedes. Nós até pedimos comida fora do menu e realmente não esperava muito, mas foi surpreendentemente bom. A equipe também foi ótima. Extremamente amigável e útil. Será definitivamente de volta.
starstarstarstarstar Stephens Basement
What a beautiful hotel.Extremely great use of space. Love that they have covid-19 protocols in place for guests safety. We even ordered food off the menu and didn't really expect much but it was surprisingly good. Staff has also been great. Extremely friendly and helpful. Will definitely be back again.
starstarstarstarstar Stephens Basement
The atmosphere and art is awesome as you walk in the door off of historic Causeway street next to the TD Garden. You are greeted by friendly staff as you enter and then directed to the 4th floor for a simple semi self check-in. The lobby is a photography heaven that has a beautiful patio overlooking the west end of Boston. Once in the room it very efficient for a short stay and with the location being virtually inside the TD Garden I don't imagine any long stays here. The menu could use more variety, but the north end restaurants are only minutes away by foot. Every employee I encountered greeted me right away and was helpful and friendly and very familiar with the area and answered my questions with enthusiasm and confidence. The only real con I can think of is the speed of service, I asked the front desk for face clothes ( my room didn't have any) and after 30 minutes I had to call again. Overall this is a fabulous property!
starstarstarstarstar Tony Stylez
From check in to check out, this has been one of my best hotel experiences ever. There's a simple, initial, check in where you speak with a "front desk" (one guy sitting by the entrance) who validates you are who you say you are. Then you go upstairs and are treated to a self check in, where you get to activate your own entry cards.
Once all of that is complete, you get to your room which is extremely cozy. Yes, it's small, but every bit of floor space has a purpose. It's the most efficient room design I've ever seen. The view is gorgeous and the room is equipped with some amazing technology, all controlled with a tablet. The only thing I'd like to see is the ability to play your own music.
There's also a rooftop/bar on the floor you check in on. Service is impeccable--they made me two martinis a couple minutes before last call. Absolutely enjoyed staying with CitizenM and will look to book a room with them over other places.
starstarstarstarstar Ziggy Hasan
Eu amo ficar aqui É bom ter tudo que você precisa com apenas um toque de dedo. Tudo é digitalizado :) aqui. É um hotel moderno com check-in rápido e check-out. O café da manhã é bom e suficiente para começar o dia. Gostei da localização: a estação de metrô fica perto, muitos pontos turísticos a uma curta distância. Pessoal é amigável e útil.
starstarstarstarstar Psychologist Sexologist Irina Akishina
I love to stay here. It’s good to have all you need at only one finger press. Everything is digitalized:) here. It’s modern hotel with fast check-in check-out. Breakfast is fine and enough to start a day. I enjoyed the location: subway station is near, lots of sightseeing places around in a walking distance. Staff is friendly and helpful.
starstarstarstarstar Psychologist Sexologist Irina Akishina
Moderno! Cómodo. Tiene todo lo necesario
starstarstarstarstar Norma Fassi
Un hotel espectacular. Muy peculiar. Pero muy cómodo.La atención excelente
starstarstarstarstar Alfredo Lorenzatti
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