Apart from anything, you can’t believe how trustful and helpful management and staff are serving there. After checkout and at the airport I found than my hand watch was left at room. Right after contacting hotel, they found and post it to me in Ankara, generously and for a free of charge.
I really appreciate 💚
starstarstarstar Meysam D. Najd
My husband and me stayed this hotel for 2 weeks. Location and heater was good ,that is it. No daily cleaning,no bottle of water! Wifi was very poor connection and I miss 2 my online classes because of that. We asked to change our bed sheets, but they didn't!!
Our washroom was leaking and we ask them to fix, they didn't try to fix it, it was on our nerves all the time!!! And we ask to take 3 extra glasses and they gave us 3 paper glasses 😐. And no wine glasses, they maintained on the facilities about wine glasses and bottles of water but nothing there. Our bigger shower was broken and it was there just for decoration and the small one was very small!!!
There was 2 safes, and both of them was broken!!!!
Every things in our room was very poor, and those made us very upset for our 2 weeks vacations! I don't know why their score was high!!!!!
star mina mavizi
It is wonderful city, the staff are very helpful. Close to everything.
I highly recommend for anyone visit Istanbul.
starstarstarstarstar Mureed Alsarraj
The rooms are old, outdated, dirty
Lights in the room half broken and other half doesn't switch off no matter what u do.
Toilet extremely small and narrow, wooden cabinets broken and old Toilet flies are everywhere
Toilet lights exposed and any water can cause electric shock and death literally
Toilet walls are moldy
Toilet shower dirty and moldy Mattress super dirty, full of spots ( urinal or whatever might come to your mind) Bed sheets dirty, full of burn holes.
Curtain not hanging properly on its rails making sunlight come to the room. Noisy rooms from neibors and streets. Worker in the hotel ( old man) knocked on my room by mistake and I opened he said ( go back to your sleep , wrong door) Fridge in the room had remains of drinks from previous visitors. Breakfast is poor and cold, it was supposed to come at 9:30 , they brought it at 10:05 which it crossed with our PCR test. The owner asked me to pay at check in , he wanted cash, I said I can pay card now or cash at check out if I still have any cash left He asked me again to pay the next day which I think it's very rude and not hospitable
star Cat Dad
Initially my first day was not so good as I did not like the room. However the staff were very kind enough to put me in another room and there onward everything was good.
Rooms are a bit small compared to the photographs however after a day or two you get accustomed to it and it doesn't feel off at all. It has a washing machine which was a huge plus for the trip
The staff is very friendly and helpful. They will go out of their way to make sure you are looked after very well.
The location is a huge plus. Everything is nearby, from a general store to a barber to the metro station and not to mention the restaurants. It makes the trip very convenient due to its location.
They checked me in an hour earlier than their designated time which just improved the overall experience.
The rooms are clean l, the bedding is also clean so when it comes to hiygene it's was perfectly fine.
On the day of my check out they let me keep the luggage with them while I toured the city since my flight was at night.
Overall I would recommend this place to those couples visiting Istanbul however just keep in mind the rooms are a bit smaller than the pictures.
starstarstarstar A I
Italian
English
Spanish
Portuguese
French
Armenian
