Nice location, new hotel. Like the vinyl floors in the rooms, as we had just stayed at another hotel where the carpet turned our feet black. However, still thought the floors could have been a little cleaner. They use "Swiffer" style mops, and I think a regular mop may be more effective. Wish there was a microwave in the room. Relatively convenient to St. Joseph. Overall good though, would recommend and would stay again. Customer service experience was better than average.
starstarstarstar Allen Lewis
Once we entered the hotel we were greeted by a very friendly front desk employee. The lobby and rooms were very modern. Rooms were clean, which is important to me. I thought the bed and pillows were super comfy, and the sheets were soft to the touch. Also, the continental breakfast was actually quite nice. There was a nice spread of sausage & biscuits, eggs, cereal, toast, etc.
There were only a few cons. I'm glad there was a fridge, but it was missing a small freezer part, which most hotel fridges would have. I actually needed to refreeze a couple of ice packs that I brought with me, so I wasn't able to do that this time. On another note, the location what is about 10 minutes south of the downtown portion of St. Joseph, but it was an easy drive to get to and fro.
I would still definitely recommend this place. It's nice!
starstarstarstar Sherryl Santos
Located within 10 minutes of St. Joe. Restaurants and highway nearby. Staff were very friendly and helpful. Room and bathroom were large. Bed was very comfortable. A little dusty in places but otherwise quite clean. Reasonable rates compared to others we researched. Our recommendations would be to provide a comfortable sitting chair (only an office chair in the room) and apply anti-slip strips in the handicap shower (the floor was slippery which is dangerous). A few improvements and this could be a perfect stay. All in all a very comfortable and pleasant place to stay.
starstarstarstar Tom Hause
We are very happy staying here! The staff have been great! They seem to genuinely enjoy their job so ultimately that makes for a great environment for everyone. They have been overly helpful. I also love the soaps in the bathroom and showers, I’ve never seen anything like them and they were great to use! Thank you for a great stay!
starstarstarstarstar Amber Laney
All the best things!
It's as if Tru by Hilton Saint Joseph took the comment card box of every hotel ever and put it all into the best hotel experience!
From the laminate floors instead of carpeting in the rooms to the long, skinny shelf above the sink in the bathroom; the large mirror with a light above along with all the extra lamps and outlets and phone charging ports; and finally the clever bathroom soap dispensers and the amazing wall of hooks to hang every bag, umbrella, and jacket we had--this hotel room had it all! Top it off with bright, colorful decor, a friendly helpful staff, and delicious breakfast with lots of seating options, our hotel stay was simply top notch !
starstarstarstarstar Jenise Nolte
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