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The Level at Meliá Punta Cana Beach

Playas de Bávaro, Punta Cana, La Altagracia, Avenida Alemania, Near Los Corales Beach, Playa Bavaro, East Coast 23000, Dominican Republic

The Level at Meliá Punta Cana Beach Resort
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The Level at Melia Punta Cana Beach Resort
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Playa Bavaro

Estive neste hotel por 5 dias em dezembro 2018 , está em ampla reforma , porém já sabia deste detalhe é já fui preparado A praia - apresar das algas , a cor do mar é impressionante ! Muito bonita mesmo Hotel : Estavam 6 restaurantes abertos Mexicano - minha esposa e filho tiveram intoxicação alimentar nele Mediterrâneo : agradável , nada de espetacular Francês : excepcional , muito bom mesmo Domincano : não cheguei a ir Americano : fraco Gabi : buffet café da manhã , almoço e jantar , bem fraco , porém no jantar a lá carte tem lagosta e filé , muito bons mesmoNo geral a qualidade das bebidas e alimentação são fracos Tudo no hotel é bem mais caro Vendedores credenciados do hotel , ficam na praia são muito desagradáveis , te vence pelo cansaço , principalmente um chamado POLVO , tira sua vontade de ir à praia , até os piratas como eles chamam os que não são do hotel , são menos incisivosComprei o The level e acabei ficando no melia Fiquem atentos a este detalhe , os quartos The level tem banheira dupla , são maiores e melhores ( fiquei sabendo no último dia ) Usem o transfer da decolar , excelente serviço e preço

Renato Andrade

Quartos espaçosos, mas com detalhes de acabamento a desejar. Ar condicionado barulhento, e visual da janela do apto linda. Garçons nos restaurantes geralmente mal-educados, com comentários inadequados. Cozinha no geral mediana com apenas o Italiano servindo comida de excelência. Vale destacar o atendimento de Carlos dentro do Hotel e de Domingo na praia privativa. Ambos de excelente qualidade. As festas comecam e acabam cedo demais!!! 11.00. No geral vale a pena como custo benefício. Ah... outra coisa gritante: só funcionam as coisas NA PROPINA!!! Muito desagradável

Willian Graciatti

Quando chegamos o atendente no Check-In já pediu dinheiro 50 dólares pra conseguir um quarto melhor para nós. O quarto que ficamos tinha vazamentos e não parece ser nada novo, a comida foi terrível, atendimento de regular pra ruim, os homens são extremamente machistas e desrespeitososcom as mulheres, se você deixa uma mulher sozinha eles ficam assediando elas e tentam colar a mão, coisa absurda. A praia de Punta Cana é linda de se ver, horrível de entrar, muita alga. Pra que gosta de café expresso, esquece, não existe. A estrutura do hotel é linda, realmente parece um paraíso o hotel com relação a paisagem.

Felipe Timpani

Estive no hotel em Janeiro/19, estadia de 10 dias, fiquei receosa com os comentários negativos, mas partir do princípio de ter minha própria opinião e não me deixar levar pelo o que os outros disseram. O que dizer?? Um lugar incrível, luxuoso, tudo limpo, banheiros amplos e até demais, rsrsrs, perfumados, uma infra estrutura ótima, comida de qualidade e a vontade. O que pude perceber é que brasileiros reclamam demais, nada está bom, tudo é motivo de confusão! Gente é outro país cultura diferente, não achem que vão encontrar pão de queijo e bolo no café da manhã, temos que ser conscientes que em uma viajem temos que explorar tudo de novo o que lugar pode nos oferecer, quanto a chamada propina (gorjeta em português) é cultura do país, que recebe muitos americanos e que tem este hábito, os funcionários ganham muito pouco e a gorjeta é o que o compõe o salário deles, percebi que no bar onde estava, toda vez que um funcionário ganhava gorjeta ele guardava em uma espécie de cofre, ou seja, eles dividem tudo, não fica só para um. Quando se faz uma viajem deste porte, o que representa reservar uns $ 50,00 dólares, para que ao longo da estadia, ofereça para quem te deu um atendimento de qualidade, um dólar, dois... isso não é nada, percebi que não precisa ser muito, mesmo dando $ 1 a $ 2 eles ficavam super satisfeitos, não é obrigação, mas lógico que ficam felizes quando recebem. No mais o que tive dificuldade foi na comunicação, lá trabalham muitos Haitianos que tem um idioma que não é o Espanhol e como não sabia nem o espanhol nem o inglês, para pedir alguma coisa tinha dificuldade, mas nada que com um pouco de paciência resolvesse e conseguia a comunicação. Ao hotel parabéns pela equipe, pelo serviço oferecido, indico a todos!

Maria Delza Vasconcelos

Paraíso!

Luciana Agostinho Rosalem

Had a great time at the resort. All the amenities were included and there were special restaurants open for dinner that catered to Italian, Vietnamese, and other types of food. The bars were great and the employees were very friendly. I really liked the resort activities. They have multiple activities throughout the day, like cocktail making classes or yoga on the beach. If you want to book activities outside of the resort, it is very easy as they have a desk with a friendly employee ready to help you book. I would recommend this resort for sure. The resort was also very safe with Covid. Social distancing was required and gloves and masks were provided at the food distribution areas. Rooms were cleaned thoroughly, phones and tv remotes were disinfected and plastic wrapped. Really great place overall.

Nabil Merchant

Muy bueno y excelente servicio, el restaurante quimera y el roof top son espectaculares,al igual que los beach concierge, Juany jerkin don excelente

Orlando antonio Burgos acevedo

El servicio genial nos encanto todo y muchisimo mas las actividades con los chicos de animacion gracias a super Mario por todo

Maria Betancourt

Todo el servicio esta genial nos encanto todo esta muy limpio gracias al personal por el trato

Moreno Kaka

Realizamos la reserva por habitaciones separadas para un grupo de 18 personas , buscamos un only adultos para celebrar y disfrutar , sin embargo desde la llegada nos molestaron bastante por el ruido , las reservas para los restaurantes , no habían zonas para departir supuestamente por las restricciones y la atención siempre fue muy parca incluso nos prohibieron jugar voley y fútbol playa . En definitiva si su plan es sin niños y disfrutar quizás otro hotel le ofrezca mejores condiciones y se asegure de que su estadía cumplas las especificaciones deseadas .

Leonardo Espitia Lopez

El hotel me gustó mucho, buena comida, buenos tragos, área de niños, nos atendió unas chicas muy sociable Daniela Prensa Y Loreni...Lo recomiendo!

Alfa Armina Gutierrez Paulino

I love this resort MELIA FOR ADULT. great view great service very nice people. Overall i give 10 star if possible.

Foundation Speaking Woman to Woman

Probably the worst resort I’ve been to, if I can give them a 0 star I would. I don’t even know where to start, checking in is outdated, we had to make a long line and they had no computers, everything is by papers. The rooms are old, outdated, mosquitoes everywhere and a whole bunch of insects. Well even with the AC on the room feels hot. The food sucks, no flavor and thinking since we in the Caribbean the food would taste amazing but no. To get transport as someone paying for the level adults side took over an hour.

Jose Chicon

The Level at Melia Punta Cana met my expectations as the 5 star hotel it is. Upon our arrival, we were greeted immediately and given our room right away. The room was clean and nice. Everything was functional. There was a mini fridge stocked with beer, water, and sodas. Rayma was our butler and she was very nice and attentive. She made our dinner reservations and made sure we were good. The food was great! There was a lot of variety and the quality was excellent. The drinks were also very good. I would recommend this hotel to everyone.

S. Dominguez

Mi familia y yo estuvimos compartiendo y disfrutando de las intalaciones del hotel muy buen servicio gracias por su atencion exelente actividades la chiqui gracias

Raysa POLANCO

Buenas ........deben abilitar un espacio para escuchar nuestra propia músicaLa chiki me gustó la clase de aerobico

Rosalia Adames

We stayed at the Wellness Level at Melia Punta Cana (Adults Only) for 5 nights in May and it was unforgettable! We made fast friends with many of the staff members as service was excellent and we felt like friends and family. Ariel and Alvaro, our concierges, we're quick to help answer questions and provided high quality services for the duration of our stay.The grounds were gorgeous! We took advantage of their beauty and took several walks instead of relying on the carts to shuttle us from place-to-place. The groundskeepers were hard-working and friendly, offered us fresh coconuts and were happy to engage in conversation. The pools and beach were nice and we walked for at least an hour both up and down the beach, exploring the area (walk south towards Seaquarium for a nice wild, undeveloped beach!). Beach vendors try and get you to buy things (they need to make a living, too!), but that didn't spoil the experience.The "wellness" component of our stay was top-notch and you could tell the effort that was put forth in ensuring an environment focused on just that. We loved the daily couples massages and spa facilities and appreciated the "small" things in the room - the showerhead, aromatherapy, even the soap! Activities kept us as busy as we wanted to be (or not!), and the staff was fun and engaging. Morning meditation on the beach was amazing, the bike tour around the grounds was an adventure, the "mud" experience was a blast, and the water and beach exercises kept us moving to great music. Shout out to Nellie and Junior for their energy and enthusiasm!The buffet was better than most, and the hostess (Martha) was super friendly and ensured all was well. Food at Quimera was tasty, and they had the best vegan burger EVER! The Quimera Salad was a favorite as well - wished I could take the dressing home with me! Having access to the restaurants at the adjoining Melia Caribe Beach was a bonus as well for more selections.Overall, we had an amazing stay! If you're looking for a getaway to focus on your self and recharge, want a girls trip or a romantic getaway, this is it! We would definitely stay here again after our experience and highly recommend it! Thank you, Melia!

Laura Hanley

The level is an upgrade option within the Meliá hotel. This option gives you access to special pool and beach areas, a butler service and premium spirits. Despite the fact that even in this area service is as poor as elsewhere you escape the buffet restaurant and thus have a quite and chilled place to eat and enjoy the sun. As for the rest of the hotel communication with staff will work properly on Spanish only and you‘ll need to plan time. In our 10 days stay it took us every morning 20 minutes to get the menu card for breakfast and ordering on English is a lottery. Quality of food is good.

Dominic Asche

I will start off by saying Alfonso on the rooftop bar is phenomenal. He is so welcoming, charming, and overall a really great people person. He stood out the most among all the people we met. Secondly, Andres aka cappuccino was also the light of the party. He was awesome at getting all the guest engaged to have a good time. Nelly was also a great person because he did good at encouraging guests to do activities. Lastly, our concierge guy, Nathaniel, was very informational and helpful throughout the entire stay. All of these gentlemen need recognition for their job well done on the resort. Overall the experience was good and would come back again! The staff truly appreciate everyone being there and are very welcoming.

Elizabeth Armstrong

Un fin de semanas sin desperdicio, fuimos en busca de paz y nos dieron más allá. Nos sentimos tranquilos con los protocolos ante la situación actual. Comida fenomenal y la atención de todos los empleados excelente🙏🏼Gracias a Francisco Pujols y Adriana Castillo por tan buenos servicios. Sigan así 🙌🏼🇩🇴

Haydee Patino

Estou no hotel. Praia maravilhosa, a maioria dos atendentes muito simpáticos mas muito inexperientes. Serviço demorado, funcionários despreparados. Hotel esta vazio no fim de semana vaichegar bastante gente. Parece que tende a piorar o serviço ainda mais. Quarto muito bom.Tudo muito limpo. Me sinto enganada pois prometeram voucher de 600 dolares por quarto para gastar no hotel e no final, vc não pode gastar, tem apenas pequenos descontos em serviços como massagem que sao caríssimos. Hotel não cumpriu com o que prometeu.

Simone Matoso

O lugar é muito bonito, sugiro que quando o cliente chega deveria receber uma orientação por escrito de como funciona o hotel, você fica procurando informações, também tem informações desencontradas, recebemos um quarto que tinha um odor forte de mofo e o ar condicionado não refrescava o quarto, então solicitamos a troca do quarto que demorou 2 dias para ser resolvido, no chekin tinha uma pessoa atendendo que, demorou mais de 1 hora para acomodarem a gente e nos muito cansados da viagem e sem alimentação. Quanto ao atendimento e serviços, muito demorado pelo número de hóspedes nesses dias que ficamos no hotel. Quanto a comida, podemos dizer que é de ótima qualidade e saborosas, ou seja, perfeito.

Hernani Scoz

friendly and professional staff

Jen Acc

Adorei! Tudo muito lindo, um lugar completo no meio do paraíso para aproveitar, relaxar, descansar e comer e beber muito bem.

Aline Ortiz Rauber

I visited this resort with my husband for our honeymoon and it was an amazing experience. The service was the best we ever received and the resort is clean modern and designed beautifully. The beach is perfect with lots of lounging chairs the only downfall is a lot of people trying to sell you boat trips and handmade goods along the beach. After a while it does get annoying but the resort itself was amazing the rooms were perfect and the restaurants have great food. As somebody who eats a vegan diet I had no trouble finding food at most restaurants.

Madison G

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Playas de Bávaro, Punta Cana, La Altagracia, Avenida Alemania, Near Los Corales Beach, Playa Bavaro, East Coast 23000, Dominican Republic

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Renato Andrade

Willian Graciatti

Felipe Timpani

Maria Delza Vasconcelos