If I’m being honest, it’s not what it sells as. It’s really just… Eh. Maybe I’m sounding too posh and all, but it seems more like one of those instances where it sounds amazing, then they arrive and it isn’t what it sounds like. It’s like some sort of fancy old people’s home. The saltwater pool feels very limited. The only 3 (4 if you count the bar) restaurants on site are mostly mediocre. Food doesn’t really seem impressive. And as for the Michelin place? I didn’t go there. Too expensive. And anyway, the food there seemed like it was more for show than for eating. Apparently this is one of 3 5 star hotels on the island(maybe I’m wrong), but I think you should consider other options.
starstarstar Robert Hamilton
Fantastic hotel! Bit pricey but worth the extra, staff are honestly amazing! Extremely attentive and they remember you and your querks. Private tennis court, bring ur own tennis balls fyi. Pools are amazing and heated. Good gym, but no cross trainer. Rooms are sooo great, shower and bath tub. YES.
starstarstarstarstar Luke Baker
Acabamos de regresar de una estancia de una semana en Cliff Bay, fue fabuloso. No nos podemos quejar de ninguna manera, probablemente fue el mejor hotel en el que me he alojado en cualquier parte del mundo. El entorno es hermoso, la comida es excepcional, cenamos en el restaurante de dos estrellas Michelin una noche y la experiencia fue fuera de este mundo. El personal es muy atento y el lugar está impecablemente limpio, no puedo esperar a volver.
starstarstarstarstar David Miller
We have just come back from a weeks stay in the Cliff Bay, it was fabulous. We could not fault it in any way, it was probably the best hotel I have stayed in any where in the world. The setting is beautiful, the food is exceptional, we dined in the two star Michelin restaurant one night and the experience was out of this world. The staff are so attentive and the place spotlessly clean, can't wait to return.
starstarstarstarstar David Miller
Magnífica ubicación, muy buen servicio y buen precio
starstarstarstarstar Mar G.G.
We stayed at The Cliff Bay for our Honeymoon and were blown away by all the accommodations the hotel has to offer! Every single person we encountered from the staff were warm and friendly. Our room and view were breathtaking and were kept extremely clean. We tried most of the restaurants at the hotel and each one had their own appeal. We felt spoiled by everyone and everything during our time here and cannot wait to come back!
starstarstarstarstar Lauren Moore
Had I realized before I arrived how amazing this place would be, I would've booked a full week! It started before I even arrived, when the hotel reached out to arrange transportation from the airport. Upon check in I was upgraded to a bay view room, which was beautiful! The pool facilities were excellent, and I even booked a spa day despite my intentions to hike the entire weekend. I cannot say enough about this resort, and hope to return soon!
starstarstarstarstar Amanda Stephens
This is one of those hotels, that if you returned to Madeira and stayed somewhere else you are going to regret not returning to Cliff Bay!
Rooms and restaurants with stunning views out over the ocean or over Funchal bay. It oozes luxury and quality. The staff are professional yet personal and do everything they can to make your stay memorable.
The dining is excellent from the buffet breakfast, to the experience of ultimate fine dining, all under one roof.
Two heated pools, access to the sea and yes it is warm enough to swim in! A well equipped gym and Spa. Musical experiences from exceptional musicians. Everything you could possibly need.
48hrs after our arrival we received a satisfaction questionnaire from guest services asking how they could improve our experience. Pretty damn hard? We like, in fact we love the late afternoon sun on our hotel balcony. We mentioned this and within 24 hrs had been offered another room which provided that sun. Now that's what you call service - going that extra mile.
If we return to Madeira, why would we want to go anywhere else!
starstarstarstarstar Davie J
Óptimo
starstarstarstarstar Rita Maria Luz
Stayed here on a family holiday in November 2021. Our Executive Suite was a great size with a balcony overlooking the pools and gardens of the hotel. Service throughout the hotel was excellent.
starstarstarstarstar Andrew Carter
Elegant hotel, quiet place due to the nice location on a cliff. We loved the many places you have to rest at the sea, be it at the pools or on one of the smaller platforms with loungers or benches and chairs. Very good breakfast in the Rose Garden. Everything is super clean. Rooms and balconies are spacious. Fitness Room very well equipped. We appreciated very much how disciplined Corona hygeniecs are applied. We found our place to stay on Madeira with the Cliff Bay it was our second stay.
starstarstarstarstar Ramona S.
Fabuloso!!!Desde o satff , muito caloroso e profissional,passando pelo excente quarto e pelas maravilhosas refeições.Um verdadeiro 5 estrelas!!!
starstarstarstarstar Domingas Marques
Simplesmente maravilhoso! Nada a apontar!!!
starstarstarstarstar Marta S
Contestación a mi reseña con 1 estrella 2 años después, gracias a ustedes
star Luis Laguna Barajas
Paisagem bonita, boas instalações,simpatia e boa comida.
starstarstarstarstar Carlos Clara
Stayed here for my first few nights in Madeira. Beautiful, relaxing place. They had live music in the afternoons and evenings, great food and drinks, plenty of space around the pool, and easy access to the ocean. Try and get a seat out on the terrace at breakfast! Lovely start to the day overlooking the gardens and ocean. Would love to stay here again.
starstarstarstarstar Emily Branch
Só camones Pagas 100€ por um prato de comida e ficas com uma fome do Caraças Michelhã??? Passar fome e só pagar COITADOSNÃO SABEM O QUÊ É COMER COMER É PARA ALIMENTAR O CORPO E NÃO OS OLHOS COITADOS.... PERDOLHES SENHOR POR SEREM TÃO IGNORANTES...
star JosÉ Quintal
Excelente. Tem o Restaurante Il Gallo D' Oro, 2 estrelas Michelin. É um dos melhores hotéis de Portugal.
starstarstarstarstar Duarte Klut
Hotel muito bem localizado, com muito conforto e bons serviços em especial no Restaurante Garden onde a equipa e muito simpática e profissional.
starstarstarstarstar Joao Duarte
Adoro está aqui . Um hotel com qualidade e conforto. O hoteltem muito espaço e é muito bom principalmente com essa pandemia. Não tem cumulaçãode pessoas. Estou muito muito feliz e satisfeita. ❤❤❤
starstarstarstarstar Nilda Rezende
Hotel en entorno maravilloso y personal de trato excepcional. Opciones para grandes y pequeños y muchas y distintas opciones para darse más de un chapuzón.
starstarstarstarstar Eva De Mingo
Simplemente relax
starstarstarstarstar Noelia Pérez Macaya
Gran hotel, servicio impecable, la cena del galo esquisita
starstarstarstarstar Jaime Damián González Piñeiro
Excelente, muy recomendable dable, bellas vistas hacia el mar
starstarstarstarstar Miguel Hernández
Un hotelazo con todo, muy cuidado en los detalles. De fabula.
starstarstarstarstar M. G. C.
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