We went there for lunch. Huge disappointment. We started to go to the Briars since 2010 for vacation and to dine. I don't understand why the service and food quality gone 10 miles South since 5 years ago.
My food was burned. I have not had fish and chips so burned.
Service was very slow. We waited 20 minutes for a server to give us the menu and waited 30 minutes for food to be delivered. I had to look for the server (along with two other tables) because server went MIA. A catering person was helping us to look for the server but could not find her. We had to get the bill to pay at reception.
star Corinna Mok
My girlfriend and I met 47 years and we celebrated at Briars , we had a wonderful and relaxing time would definitely go again! The beds were very comfortable, both if us have traveled throughout the years and I will say that a good mattress can make it break your stay!
starstarstarstar sofia whiting
My partner and I decided to come here for a weekend getaway. The place is nothing like the pictures. On the first night, there were bugs in our room and we had to get moved to a different room. Then, my spa appointment was booked on the wrong day, so I was unable to use the only facility that I went to Briars for. The canoes were old and filled with bugs and the staff was not friendly whatsoever. Would not recommend and definitely will not be staying here again.
star Zahra N
The Briars Resort and Spa was the location for a wedding reception that we attended. As the weather was perfect, this reception was to be in a large tent on their immaculate kept grounds. The trees and flowers were well tended to and showed the care that their grounds staff lavished. The food and beverage for this event were excellent and managed by their Food and Beverage Manager David and his staff. I can say with all sincerity that he and his staff went above and beyond expectation. We would highly recommend this venue for anyone looking for a place to host their receptions, etc.
P.S. We did not stay overnight at this resort, so cannot comment on the rooms.
starstarstarstarstar Michael Lahrkamp
Went for a girls night and we’re greeted nicely by the staff. Room was what we expected. Very dated, but clean. What killed it for us was the food. We spent $75.00 on room service and wanted to enjoy a nice quiet dinner watching movies.
We ordered:
Mushroom Salad - the flavours were decent, but the mushrooms were doused in salt and balsamic glaze/reduction. Could have been a nice salad but had to down 3 glasses of water to get through it.
Mushroom Risotto (we love mushrooms) - flavours again, were decent, but the rice wasn’t cooked through. It was super crunchy and could have used a few more minutes with a bit more broth/liquid.
Three Cheese Agnolotti - no taste at all and was in an oily coagulated soup. The pine nuts were beyond their best before date and tasted rancid.
Let front desk know when we were leaving and they took the feedback but there was no offer of any compensation for the not so great food. We ate most of the food, so weren’t expecting it to be refunded but there was no offer of anything, except they would pass the feedback on to the executive chef. That was disappointing.
Service was great, grounds are lovely and if you have no expectations for the rooms, you won’t be disappointed there.
If I ever visit again I’ll order Uber or get take out for half the price of what we paid for less than mediocre room service.
starstar Stephanie Sakai
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