Ótima localização. Atendimento ótimo. Parte negativa são as altas taxas cobradas fora do valor da diária.
starstarstarstar Bruno de Lima Vigidio
Dormitórios sujos, ambiente esquisito a noite, o recepcionista da manhã fingia q não entendia o q falávamos, não gostei
star Luciana Pieruzzi
Café da manhã ruim. Localização excelente. Instalações do hotel deixam a desejar.
starstarstar Claudio Rocha
Gostei da localização. Propicia uma visão privilegiada do nascer do sol e da lua.Na oportunidade, com uma bela visão da lua cheia.
starstarstarstar Manoel Olegario Motta Ramos
Hotel antigo e mto sujo. Atendentes com ma vontade!!! Não gostei e não indico a ninguém.
star Marcelo e Luciana Pieruzzi
Com vista para a Ocean Drive, o quarto é amplo, bem equipado e aconchegante. Ducha boa e cama espaçosa. Equipe bem simpática.
starstarstarstarstar Mario Balsamão
Check in process very fast and easy and they even allowed us to check in several hours early which allowed us to fully enjoy our first day instead of dragging our luggage. When we had an issue with our shower only putting out hot water, Andres and William made an attempt to have maintenance fix it and when they could not, they upgraded us to a 1 bedroom condo which was very nice. This really demonstrated how committed they were to addressing our concern and ensuring we had a comfortable stay. Robert the concierge is full of energy and has some of the best restaurant recommendations. I would not hesitate to stay here again or recommend for any friends or family to do so. Not to mention the location is fantastic with a two floor Walgreens and liquor store around the corner.
starstarstarstarstar Sam Hanna
I would give 10 stars but I missed breakfast on the hotel. They just have delivery, no kitchen. The rest is amazing. Clean and lovely staff working there! I super recommend :)
starstarstarstar Ianca Wosniak
Booked at 5pm on a Friday and was checked in by 5.30pm. Stayed one night.
The hotel, room and poop area are all stunning but the staff are what make it special.
The lady who checked me in went the extra mile to share some great tips about Miami, great book recommendations and Ukrainian boxing champions.
The guy who checked me in was equally as charming.
Free bike rental, beach chairs, and free drinks tokens on arrival.
The entire building is very very snazzy and smells amazing.
Wouldn't hesitate to stay here again.
Second guy told me to book direct rather than Expedia to get a discount!
starstarstarstarstar Alex Saleh
Location was great; right across the street from the beach! All staff we encountered were nice and very helpful. Beach chairs were a plus. Rooftop pool deck area was nice; we hung out pretty much all day after checking out since we had a later flight home. Great little Cafe around the corner with the nicest staff! My only complaint is that there were some drain fly larvae in the shower. Seemed to come out of nowhere after taking a shower...needs some bleach or something poured down the drain. Other than that, the room was great! Pretty busy area at night with the neighboring restaurants, but our room was on the backside so noise wasn't an issue for us.
starstarstarstar Emily Gray
The Bentley was in the perfect spot on south beach for me and my friends and their customer service was amazing. There was one instance where people said they were in our room when they weren’t and we got hit with a smoking fee. After talking to the front desk they were understanding and saw that they in fact weren’t in our room and immediately got rid of it. Otherwise the pool and rooftop was amazing and the rooms were so clean and beautiful. My friends and I will definitely be back next year at this amazing hotel!
starstarstarstarstar Kayleigh Maltais
Stayed at the Bentley in May of 2021 and had a blast. This is a great spot to stay in South Beach! Also, Miguel Toledo who works there is so helpful and friendly. He really does add a special touch to the Bentley. He made sure we were well taken care of and helped out whenever help was needed! (It’s me, Smiley) :) I hope all is well!
starstarstarstarstar Emma Rosenbaum
Had an amazing stay at the Bentley Hotel. The attendants were all so nice and helpful, especially Luzana and Miguel!The suite was spacious and clean, and the views from the hot tub/pool were beautiful. Free use of bikes were great too. No complaints! Can’t wait to come back!
starstarstarstarstar Katharine Jonigan-McGar
We loved the bentley. The hotels location is perfect. The rooms were updated, clean and comfy. They didn’t miss any details. The staff was top notch. They were friendly and accommodating, made us feel so welcomed. We loved the beach they even provided us with everything we needed beach chairs, beach toys, towel even umbrellas for the rain! The pool and roof top deck are beautiful. Pool is little but the kids loved it. The chess was a hit. Thank you Bentley staff especially Miguel for the warm stay and welcome! We will be back!
starstarstarstarstar Michelle Winiewicz
Stop what you're doing and book this hotel. I did a stay-cation and had the best experience. The hotel was extremely clean. Everyone who works here is super nice and will recommend the best spots to eat and/or for nightlife. I had the best time! They're even pet friendly!! I honestly recommend staying here, there was nothing like it. The service was great and the room was beautiful. Complimentary drinks and bikes to ride around Miami Beach. The hotel itself is quiet even with the bustle of Miami Beach! Looking forward to staying here again soon!!!! This place is fireeeee. That is all.
starstarstarstarstar Ale
4.5 stars.Great location if you want to be near the beach on Ocean blvd. Great staff.Not sure you can beat it for the price. Fairly clean and quaint place.Only issue was if the unit close to the street you will hear music and the occasional loud mouth all night. A white noise sound machine app on the iPhone solves it though.Roof top is pretty cool yet we’re we told it was a heated pool….if it is it was in very low.
starstarstarstar Tom D
Booked at last minute and I wasn't disappointed. The Bentley is at the beginning of the excitement of Ocean Drive seafront, benefiting from Central location, but without the noise from the streets below. The one room suite was spacious and clean - good size for our party of 3.The king size bed was super comfortable and the extra towels and bedlinen was of good quality. The kitchenette was useful addition. The biggest / most attractive aspect of The Bentley was the excellent service provided by the concierge and reception team - nothing was too much trouble. The loan of deck chairs and bikes for guest use was appreciated.
starstarstarstarstar Oluyomi Adewoye
Miguel hands down made our stay memorable. Always a friendly face when coming and going as well as assistance with bags, bikes and chairs. The hotel itself is nice, recent improvements have been done to the interior and it shows. Our room was clean and the right amount of space. Balcony was a must! Some work could be done on the outside, it's obviously a historic building so some of it is character some of it needs a good cleaning. Staff were all friendly and helpful! I would recommend.
starstarstarstar Stacie Moltz
Excelente hotel , ubicación, servicio , todo lo que ofrecen es lo que se tiene al llegar al hotel .
starstarstarstarstar Ronald Bayona
Hotel excelente....higiene total....ficamos ano passado e adoramos com certeza vamos voltar....nao tivemos dificuldades pois existem varios brasileiros no hotel muito educados que nos ajudaram em tudo! Parabéns!
starstarstarstarstar Ian Diniz
Ótimo hotel !!! Muito bem localizado e com ótimos quartos.
starstarstarstarstar Pedro H Oliveira
Firmar siempre la devolucion de las toallas. Sino te las cobran tres veces en la tarjeta de credito
starstarstarstar Roberto Crosta
La peor experiencia de mi Vida viajo a Miami 4 veces por año y esta es la peor experiencia de mi Vida. recibí una cama Rota me caí y me lastimé la espalda. me endilgan una reposera de sol Rota que nunca usé y todavía estoy en disputa con el hotel Por qué me la quieren cobrar 75 usd, cuando tengo testigos de que jamás la use.Ni siquiera tienen mi firma porque jamás firmé esa reposera que dicen que he retirado .Llamé por teléfono varias veces para informar incluso del horario de mi llegada Y asi y todo la habitación no tenía cortinas la cama estaba rota no tenían camas de reemplazo al día siguiente me mudaron a otra habitación por la que pagué 250 doláres más. Y también tenía faltantes y Desperfectos. Un empleado me maltrató a mi y a otros huéspedes. Y un valet parking Me exigió propina independientemente de que yo abonara aparte este servicio. NO VAYAN . VIAJO MUCHO POR TODO EL MUNDO. LO QUE VIVÍ AQUÍ JAMAS LO VIVÍ . NUNCA .Y SI VAN CONTROLEN LAS COSAS ANTES DE QUE SE LAS DEN y ojo con las tarjetas. Aun no se si no tendré que demandar
star Carla P
Hotel bien situado, pero el servicio de habitaciones es pésimo, a las 15h todavía no habían limpiado la habitación. Mal servicio por lo que pagas, las habitaciones no son tan modernas cómo en las fotos, nosotros teníamos una ocean view.
starstarstar Laura Arch
El hotel muy lindo y cómodo, pero no se les ocurra comprar algo por Internet y enviarlo al hotel. Tuvimos una mala experiencia y no se hicieron cargo de nada. Perdimos varios de los artículos que habíamos comprado y que habían sido recibidos en el hotel.
starstar Marta Padin
Ubicación excelente.Amabilidad del personal excelente. Las habitaciones tienen cocina muy mal equipada faltan elementos basicos .por lo tanto si querés cocinar no es lugar indicado .incluye limpieza, también deficiente.solo hacen cama.no lavan baño etc etc .
starstarstar Ceci Stanich
Estivimos allí tan solo una noche ya que teniamos otro vuelo al dia siguiente, es un hotel en el que se disfruta de la temperatura ya que en el exterior hay mucha humedad y un gran calor cerca de los 30°, el servicio es muy Bueno aunque la comida no és la mejor, pedí una lasagna de carne i estaba bastante salada. Un punto a favor es la prozimidida que tiene con la playa de south beach. Es un hotel bien situado y de gran calidad a un precio raonable.
starstarstarstar Pere Calopa Sanahuja
No es muy grande, pero los servicios que te dan(por 25 dolares adicionales a tu tarifa por noche) son muy buenos, tales como el wifi que abarca toda la habitación, el club de playa (que esta a unos 5 minutos caminando) te dan una copa de vino, una botella de agua, las toallas, dos camastros y la sombrilla. La atención del personal es buena. Tan sólo a unas dos cuadras hay un estacionamiento donde puede uno dejar el carro, cobran 1 dolar por hora, y si lo dejas 24 hrs. solo te cobran 20 dlls. Las habitaciones son buenas, tienen buenos espacios y limpias. El desayuno es lo básico, waffles, bagels, pan, cafe, cereal, leche, jugo y barritas. Ademas durante el día tienen limonada fresca para servirse.
starstarstarstar Armando Reyes
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