My friends from Canada just wanted to stay at the place. It MUST be a SCAM, because the room which was booked for good money, wasn’t available, so they were moved to another one, which was off premises and didn’t look like in the description. There was mould in the walls, no kitchen, barley a livingroom, the place was dirty, they didn’t feel save and had a massive health concern.
I cannot recommend anybody to stay here!! DO NOT STAY HERE!
Also the people working there are rude and it was a hustle to get back the money.
star E L
We have stayed here three times now and we love it here!! Each time we came we had no issues with checking in and getting the exact room each time. They do advise you while booking that their main office is around the corner, the next block over. Less than a 2 min walk. The beach is even closer!! We love it here!! Also last time we were here we left our wallets after checkout and when we went to the office, they had our wallets and all valuables inside waiting for us. Def appreciated that!! The space is clean and spacious and I look that they have a kitchen in the room!! Can’t wait to go again !!
starstarstarstarstar Azzy
If there was 0 stars, I would gladly give them.
My flight got cancelled the night before traveling. Started calling the hotel, a rude woman would pick up the phone and say “wait on hold” and would remain with music until the call would end. I called 10 times in the night, always the same until she disconnected the phone. Next morning called 5 times and the same until she finally picked up and said I had to call booking because she couldn’t cancel. Called booking and said to call them again, and then 5:30pm the same, a guy saying “please hold” and then disconnecting the call. Now if we call says unavailable.
RUDE STAFF, NO CUSTOMER SERVICE. I’m glad I’m paying a fee instead of staying there
star Sebastian Echeverria
Woman at front desk is extremely rude. Our flight was canceled and no other flights were available so we needed to cancel our stay. Called 10+ times and was either hung up on or put on hold forever. Finally had to yell on the phone to not put us on hold as soon as they picked up and was then told that there was nothing they could do about our reservation and we needed to contact who we booked it through. We did that and the hotel didn’t respond to them either! Do yourself a favor and don’t book here.
star megan nicole
Hotel overcharged the price that was listed online via booking agency (Booking.com). Check-in took about 45 minutes. During this time, the hotel staff either charged additional fees, changed the person room or provided rude customer service. I was too tired to be overly upset.
Plus~ the location to the beach. Literally two minute walk will have you on the boardwalk. The hotel provided kitchen supplies. Rooms are decent, not great. No insects. King bed was comfortable. If you’re concerned about noise, this isn’t the place for you. Neighbors are on each side, overheard people walking upstairs every night. You can hear doors close and open from neighbors all night. I would say a 2/5 stars.
starstar A Davis
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