Although every location I visited is registered here with you, I will start with a complaint. The thick ancient wall of the hotel , blocked proper telephone contacts.
Untill I realized that, I was very frustrated.
I lost contact with the world...
But..
The hotel itself , was fantastic.
I got a large, beautiful room, , decorated nicely, .
The atmosphere was unique, ..
starstarstarstarstar Cila Reiss
מדהים. Amazing place. Comfortable . Delux mattress, prestige
starstarstarstarstar Zhaporozhya denepropetrovsk Express
Stayed here 3 nights in winter December. What a nightmare!
First, they gave us a different, cheaper room from what we booked. Second, the room has no working hot shower and the aircon hardly warmed up the room. We had to shower ice cold for 3 effing days in that freezing weather! Third, our room was NEVER cleaned, towels were never changed, beddings were never made. We informed the hotel desk staff of the situation every morning and they always said yes they will fix, clean or check or whatever BS but they never made any attempts to ensure that we at least have the basic comforts of a hotel. It felt like we were inconveniencing them for complaining about basic necessities like hot water and clean towels! Zero hospitality, zero service. So much incompetence. Horrible. Hotel management fail.
star Ava P
Nice big apartment. Balcony overlooking everything! Great location. Food mediocre.
starstarstarstar Judy Slyper
Room needed a bit of fixing. The door didn't have any curtains when arrived. The guy from the stuff offered to help and fix it but at the end left a blanket so we would put on the door. Breakfast very basic, but was shabat so guess there wasn't much more options.
starstarstar Martin Micheles
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