Ok Rooms, great amenities. The sleeper sofa is not a place to sleep nor it looked clean. If you need a pack and play bring your own, not as comfortable nor cleaned. Pool area is great but wear sandals or you will end up with black feet. Management should power wash. I did like the complimentary breakfast, great variety.
starstarstar JIMMY MIRANDA
If only it were possible to leave zero stars! This hotel is absolutely disgusting. My husband and I stayed here for 2 weeks- by day 6 our room hadn’t been cleaned AT ALL, despite making multiple requests for cleaning. When the housekeeping staff came, they changed the linens and vacuumed, but did not clean the bathroom or living area/kitchenette at all. Fast for award to day 9, and it was a repeat performance. We futilely made multiple calls to housekeeping management and hotel management over the 2 weeks, and the bare minimum was done. Normally I love residence inn, but this particular franchise is horrid and I wouldn’t recommend my worst enemy to stay here!
star Rebecca Bedard
One night before embarkation for cruise turned into two due to weather delay. SO GLAD I chose this over cheaper hotel options months ago. Beautiful Inn, great staff and awesome hot breakfast choices.
starstarstarstarstar Carole Stevenson
Convenience for me to the airport and I95. Hotel staff are very friendly and helpful. Breakfast is always good even when dieting. The rooms are very clean. Plenty of parking. The only gripe is that the bedding was old. Mattress and pillows. It's very uncomfortable to sleep. I stay at multiple Marriott properties and this has become an issue for me across the properties this year. On average now 50% of the time. Not a good trend.
For one night I usually never say anything. If the location sends a survey I let them know via the survey.
starstarstarstar Tom Gegan
Kitchen and Bath were good but there was not enough lighting. There was a comfy chair for reading in the corner by the bed but no light. Lack of outlets, particularly for USB ports by the bed. Burned out reading light on left side of bed. Vanity was very nice.
Additionally we were told that this hotel has frequent 1 hour guests. We did not see this but I would consider the source reliable.
starstarstar Sharon Kelts
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