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star star star star 1 Rue de L'hocaille, In Ottignies-Louvain-la-Neuve (Centre), Louvain-la-Neuve, Brussels & Surrounding Area 1348, Belgium
Decent stay on business trip. Everything as you'd expect from a new, centrally located 3-star hotel. Room was small but well-equipped. AC turned off during the night, not sure if that's a bug or a feature. During night there was a slightly annoying constant pulsating sound (machinery?), didn't help the sleep quality. Wifi was down but reception provided a secondary network & password. Breakfast is of acceptable standard and good quality. Estadia decente em viagem de negócios. Tudo como seria de esperar de um novo hotel de 3 estrelas com localização central. Quarto era pequeno, mas bem equipado. AC desligado durante a noite, não tenho certeza se isso é um bug ou um recurso. Durante a noite, havia um som pulsante constante levemente irritante (maquinário?), Não ajudava na qualidade do sono. O Wi-Fi estava inoperante, mas a recepção fornecia uma rede secundária e uma senha. O café da manhã é de padrão aceitável e de boa qualidade.
Só uma questão.. O preço, nas outras todas coisas.... Excelente 10 estrelas
Decent stay on business trip. Everything as you'd expect from a new, centrally located 3-star hotel. Room was small but well-equipped. AC turned off during the night, not sure if that's a bug or a feature. During night there was a slightly annoying constant pulsating sound (machinery?), didn't help the sleep quality. Wifi was down but reception provided a secondary network & password. Breakfast is of acceptable standard and good quality. Estancia decente en viaje de negocios. Todo como cabría esperar de un hotel de 3 estrellas nuevo y céntrico. La habitación era pequeña pero bien equipada. El aire acondicionado se apagó durante la noche, no estoy seguro de si eso es un error o una característica. Durante la noche hubo un sonido pulsante constante ligeramente molesto (¿maquinaria?), No ayudó a la calidad del sueño. El wifi no funcionaba, pero la recepción proporcionó una red secundaria y una contraseña. El desayuno es de nivel aceptable y de buena calidad.
Decent stay on business trip. Everything as you'd expect from a new, centrally located 3-star hotel. Room was small but well-equipped. AC turned off during the night, not sure if that's a bug or a feature. During night there was a slightly annoying constant pulsating sound (machinery?), didn't help the sleep quality. Wifi was down but reception provided a secondary network & password. Breakfast is of acceptable standard and good quality.
The hotel facilities are good, but I would like to make a complaint about the poor service provided by the hotel reception staff. After staying at the hotel last week, I ended up forgetting some personal items. After 2 attempts by phone and one in person, no response was given by the employees. They always says that they'll get in touch if they found or not the objects, but no feedback was given. My disappointment as a customer remains. I hope to collaborate so that other guests can have a better service.
Tivemos um adorável quarto de canto com vista para o lago. Era limpo e moderno. Apenas a torneira estava solta e são necessários dois/três pequenos reparos estéticos. O champanhe encomendado estava delicioso, infelizmente sem pétalas de rosa reais, de plástico. Café da manhã com boa variedade! No geral muito bom e uma ótima localização!
Teníamos una habitación preciosa en la esquina con vistas al lago. Estaba limpio y moderno. Solo el grifo estaba flojo y se necesitan dos o tres pequeñas reparaciones cosméticas. El champán pedido estaba delicioso, desafortunadamente no había pétalos de rosa reales, plástico. Desayuno con una buena selección! En general, muy agradable y una excelente ubicación.
Nice new hotel in the centre. Rooms were good and clean. Breakfast was nice but nothing special.Would be 5 stars if : 1. There was some kind of shelf in the shower to place your own soap or shampoo 2. The single bottle of water would actually be replenished when empty. 3. If you say breakfast starts at 7, have everything ready at 7. Had to wait till 7:15 for milk/yoghurt Nice hotel novo no centro. Os quartos eram bons e limpos. O café da manhã era bom, mas nada de especial.Seria 5 estrelas se: 1. Havia algum tipo de prateleira no chuveiro para colocar seu próprio sabonete ou xampu 2. A única garrafa de água seria realmente reabastecida quando vazia. 3. Se você diz que o café da manhã começa às 7, tenha tudo pronto às 7. Tive que esperar até 7:15 pelo leite/iogurte
Great stay for corporate travel! The staff was super kind & always ready to help. I would say it’s the nicest staff I’ve encountered in hotels in Belgium before. Details to be aware of: There seems to be body wash, but no shampoo in shower. There’s a nice AC that auto-shuts off around 1am. Not sure why, but the wifi was spotty the first day & then great the rest. There’s no over-the-counter medicine or snack areas, but they’re both within a 5-10min walk from the hotel (as well as tons of options for restaurants.) There’s only 1 water in the room & after that, they’re 3 EUR each downstairs. Also, it was super quiet & clean every day! Ótima estadia para viagens corporativas! A equipe foi super gentil e sempre pronta para ajudar. Eu diria que é a equipe mais legal que já encontrei em hotéis na Bélgica. Detalhes a serem observados: Parece haver sabonete líquido, mas não há xampu no chuveiro. Há um bom AC que desliga automaticamente por volta da 1h. Não sei por que, mas o wifi era irregular no primeiro dia e ótimo no resto. Não há remédios de venda livre ou lanchonetes, mas ambos ficam a 5 a 10 minutos a pé do hotel (além de várias opções de restaurantes). Há apenas 1 água no quarto e, depois disso, eles re 3 euros cada no andar de baixo. Além disso, era super silencioso e limpo todos os dias!
Great stay for corporate travel! The staff was super kind & always ready to help. I would say it’s the nicest staff I’ve encountered in hotels in Belgium before. Details to be aware of: There seems to be body wash, but no shampoo in shower. There’s a nice AC that auto-shuts off around 1am. Not sure why, but the wifi was spotty the first day & then great the rest. There’s no over-the-counter medicine or snack areas, but they’re both within a 5-10min walk from the hotel (as well as tons of options for restaurants.) There’s only 1 water in the room & after that, they’re 3 EUR each downstairs. Also, it was super quiet & clean every day! ¡Gran estancia para viajes corporativos! El personal fue muy amable y siempre dispuesto a ayudar. Diría que es el mejor personal que he conocido en hoteles en Bélgica antes. Detalles a tener en cuenta: parece que hay gel de baño, pero no hay champú en la ducha. Hay un buen aire acondicionado que se apaga automáticamente alrededor de la 1 am. No estoy seguro de por qué, pero el wifi fue irregular el primer día y luego genial el resto. No hay medicamentos de venta libre o áreas de refrigerios, pero ambos están a 5-10 minutos a pie del hotel (así como un montón de opciones para restaurantes). Solo hay 1 agua en la habitación y después de eso, re 3 euros cada uno abajo. Además, ¡era súper tranquilo y limpio todos los días!
Hermoso hotel nuevo en el centro de Louvain-La-Neuve, a poca distancia del lago, directamente en Frans-Place y todas las tiendas. Fácilmente accesible a través del gran estacionamiento subterráneo Grandplace. Las habitaciones son de primera con todas las comodidades. El interior del hotel es agradable y todo es nuevo. Acogedor bar para sentarse. Hotel tiene desayuno abundante. Hay un buen spa, bienestar. Tuve una muy buena estadía.
Nice new hotel in the centre. Rooms were good and clean. Breakfast was nice but nothing special.Would be 5 stars if : 1. There was some kind of shelf in the shower to place your own soap or shampoo 2. The single bottle of water would actually be replenished when empty. 3. If you say breakfast starts at 7, have everything ready at 7. Had to wait till 7:15 for milk/yoghurt Bonito hotel nuevo en el centro. Las habitaciones estaban bien y limpias. El desayuno estaba bien pero nada especial.Serían 5 estrellas si: 1. Había una especie de estante en la ducha para colocar tu propio jabón o champú. 2. La única botella de agua en realidad se reabastecerá cuando esté vacía. 3. Si dices que el desayuno comienza a las 7, ten todo listo a las 7. Tuve que esperar hasta las 7:15 para la leche/yogur
Nice new hotel in the centre. Rooms were good and clean. Breakfast was nice but nothing special. Would be 5 stars if : 1. There was some kind of shelf in the shower to place your own soap or shampoo 2. The single bottle of water would actually be replenished when empty. 3. If you say breakfast starts at 7, have everything ready at 7. Had to wait till 7:15 for milk/yoghurt
Great stay for corporate travel! The staff was super kind & always ready to help. I would say it’s the nicest staff I’ve encountered in hotels in Belgium before. Details to be aware of: There seems to be body wash, but no shampoo in shower. There’s a nice AC that auto-shuts off around 1am. Not sure why, but the wifi was spotty the first day & then great the rest. There’s no over-the-counter medicine or snack areas, but they’re both within a 5-10min walk from the hotel (as well as tons of options for restaurants.) There’s only 1 water in the room & after that, they’re 3 EUR each downstairs. Also, it was super quiet & clean every day!
1. It is overpriced. 2. Finding the entrance if you are driving a car is nightmare. 3. The breakfast is not good. It is not that bad, but it is not good as well. 4. They charge 22euros per night for car park! 5. They charge 20euros per HOUR per PERSON for swimming pool. There is aqua land nearby that charges 23euros for whole day and so many facilities and activities. Not recommend at all.
Tudo top top em ordem! O café da manhã é excelente e você pode usar um momento de spa muito acessível. 1 ponto de crítica: tínhamos uma cama de casal no quarto, mas as camas ficavam se afastando, não muito agradável acordar naquele poço criado.
¡Todo en orden! El desayuno es excelente y puedes usar un momento de spa muy asequible. 1 punto de crítica: teníamos una cama doble en la habitación, pero las camas se separaban, no era muy agradable despertarse en ese pozo creado.
La primera impresión fue muy buena. Miras la hermosa y bien cuidada fachada del hotel en el gran mercado de Louvain-La-Neuve con algo de arte callejero en el otro lado.Cuando entras, te recibe el amable personal. El servicio en todo el hotel fue excelente. El personal siempre estuvo ahí para ayudarte y lo hizo de una manera amigable.Las habitaciones eran bonitas y espaciosas, todo lo que puedas necesitar está allí. Además, todo se terminó de forma cualitativa, reciente y tiene un buen tal vez un buen mirador.El desayuno era abundante, fresco y siempre repuesto, de primera.Por último, el hotel también ofrece una zona de bienestar/piscina. Simplemente puede hacer una reserva para esto y es un buen extra para relajarse más. Este complejo estaba muy limpio y bien vale la pena una visita.Por lo tanto, el hotel es muy recomendable si desea visitar la ciudad (o la región).
Nós apreciamos muito a nossa estadia! O quarto e banheiro eram espaçosos, modernos e confortáveis. Muito bom isolamento, não ouvimos nenhum ruído externo. O café da manhã era abundante e fomos agradavelmente surpreendidos ao ver que a charcutaria e queijo eram locais. Pequenos apartamentos no preço do estacionamento, na área de spa onde mesmo reservando uma vaga existem cerca de dez pessoas com quem compartilhar a infraestrutura e no fato de termos mencionado vir comemorar um aniversário e que não foi dada nenhuma atenção para nós (qualquer coisa, até 3 balões na sala nos faria felizes)
¡Disfrutamos mucho de nuestra estadía! El dormitorio y el baño eran espaciosos, modernos y cómodos. Muy buen aislamiento, no escuchamos ningún ruido exterior. El desayuno era abundante y nos sorprendió gratamente ver que la charcutería y el queso eran locales. Pisos pequeños sobre el precio del parking, la zona de spa donde aunque reservamos plaza hay unas diez personas con las que compartir la infraestructura y sobre el hecho de que habíamos comentado que veníamos a celebrar un cumpleaños y que no poca atención. a nosotros (cualquier cosa, incluso 3 globos en la habitación nos hubieran hecho felices)
Overpriced and bad service.No shampoo in the room. Staff made it clear they resented speaking English. Air conditioning didn't work properly. Windows didn't open properly. The breakfast was bad - there was absolutely no fruit? WiFi was intermittent which made it difficult to work. Wine selection was bad. No checking before 4? This one really annoyed me. £50 deposit per night, on top of extortionate prices - do you think someone is going to trash the room when you cater to academics? Get a grip. Bad aesthetics- the hotel wasn't cared for in places. Bad accessibility. Shall I go on?
Need to park? Extra 22 euro per night. Want to use a swimming pool? Additional 20 euro per person. What you pay and what get is not balanced. I paid high price for very basic room with breakfast. The room was nothing special. Yes, breakfast was good. That's it. Staff was friendly. But I will not choose it again.
Hotel novo, tudo muito limpo e organizado, comida e serviços de ótima qualidade
All in all a good experience, but much room for improvement.While booking the room, there's no option to include the wellness part (different page on the website). Hence we assumed we'd have to reserve it while checking in. Maybe that was on us, but how hard is it to integrate everything in one reservation page?When we arrived, we were told the wellness was all booked for the weekend. After going down a second time, they offered us a slot 1 hour before closing time. Since we had a right to two hours, we were hesitantly offered a second slot the next day.The thermostat in our room was not working optimal, so half of the time it was cold in our room. The TV channels didn't work (but we could use screen casting from our phones). The shower was not sealed properly, so while showering the bathroom turned into a pool. The handsoap dispenser was empty.Luckily breakfast and the wellness facilities were decent. We enjoyed our stay despite the shortcomings, but for the amount of money spent, there are much better options out there.
1 Rue de L'hocaille, In Ottignies-Louvain-la-Neuve (Centre), Louvain-la-Neuve, Brussels & Surrounding Area 1348, Belgium
