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Our room was dated but not enough to ruin the incredible views we had. Valet is easy and efficient although it was about $28 a day. Decent choice of nice stores and restaurants inside the building itself. Only a mile away is Kalakaua Ave where you can get lost with how much there is to do and see; the location is great.
starstarstarstarstar darren Pavlick
The room was modern, though neither the bed or pull-out was particularly comfortable.The service was friendly and efficient.
The main thing that affected our stay is that it is not that family-friendly. This hotel is geared more towards retirees that would rather not be confronted with other people's children; part of the building are condos that are almost exclusively owned by retirees. While my kids are pretty rule-abiding, we witnessed several other families asked to be quieter, not chase birds, etc. by either staff or elderly guests (usually elderly guests). There's even a dedicated staff member who verbally goes over children-specific rules with every parent when they go to the shallow pool(no shouting, splashing, jumping). This made my 5year old anxious whenever we were in the lobby, because he was worried he'd be told off for breaking some rule he didn't know about. We spent as much time out of the hotel as possible, and had much more fun doing so.
The TV had no kids shows. Actually zero channels for kids. We had a blast watching local sports instead though.
I understand why the hotel aims to keep as relaxing an atmosphere as possible, but would not recommend this hotel for families with young children. We would also look for a different hotel next time.
starstarstar Jade Herrick
🌴 We love Cinnamon's at Ilikai. They offer a superb breakfast menu. The meals are large & very affordable. The staff are on point with service and recommendations. 👍👍🧡
♡ We love the Aloha spirit
starstarstarstarstar Linda Martha Morataya
First time at this hotel. Check in was easy. Our room was modern. We had kitchenette. This definitely help save some money when eating in. Had a small issue with first room, but Hendrick, room manager was very accommodating. We got a different room which Hendrick moved our things himself. Room had beautiful view of ocean and marina. Hendrick deserves 5 stars himself. He checked on us throughout our stay. Location of hotel was close to everything. Not as busy as it was down towards Waikiki beaches, which was very nice. Less crowded. Wound stay again when we return to paradise.
starstarstarstarstar Carmella Douglas
Our room was dated but not enough to ruin the incredible views we had. Valet is easy and efficient although it was about $28 a day. Decent choice of nice stores and restaurants inside the building itself. Only a mile away is Kalakaua Ave where you can get lost with how much there is to do and see; the location is great.
starstarstarstarstar Neil Patel
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