No internet
No menu dégustation
No coffee machine on my room
No bathsuit to buy x the spa
And an error on my bill
Thé hôtel is Nice and the restaurant Walter are very Nice and serviable
star Nina NANA
Everything was above expectations. the hotel is located in the very centre of the city, but nonetheless offers a private and enclosed parking lot. The structure itself is charming, well designed, roomy and with an attention to details.
Having arrived on saturday, we also had the chance to have a seat at the hotel restaurant and enjoy a well tought (served and cooked, as well) brunch. The very next day, we were pleased to find out that the breakfast was no difference.
W.r.t. the room, our (a delux superior) was just astounding, nothing else to say - i have stayed at some five stars hotels with rooms far wors than this one, both in terms of size and comfotness.
Lastly, the staff: bravo to everyone! we loved our stay, and every single person at the establishment was welcoming, kind and attentive, both at the hotel and the restaurant.
9/10 and not 10/10 for a - minor, but still present - défaillance: we were only informed at our arrival that the spa and the wellness area was not available, since the facility was undergoing some renovation works. Understandable, but still, an email or a phone call to inform us in advance would have been appreciated, as we were planning to use the amenities.
Knowing that the structure was not available only at our arrivale pushed us to replan the afternoon.
starstarstarstarstar martino milo
It's a fabulous building, the title Grand Hotel fits perfectly.... specious and exquisitely furnished located in a lovely square.
The breakfast room is in cave with soft lighting and it was perfect. However there were a few problems: WiFi is free but we were only able to access it in certain parts of the hotel and the air-conditioning in our room didn't work...they did however give us another room.
starstarstarstar Fabiana Bevis
I was invited there for a lunch. The restaurant is simply unbelievable; you may taste wonderfully prepared traditional local dishes, revised and cooked at gourmet level, with a perfect, professional and outstanding service. Prices may be higher than other local restaurants, but the place, the cuisine and the service will make these prices much fair.
starstarstarstarstar Emiliano Vavassori
Excellent hotel in clean and lovely town centre. Friendly service. Fair price. Nice design. Excellent breakfast and coffee. Will definitely return back again.
starstarstarstarstar Steve Hartmann
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