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Courtyard Grand Rapids Downtown

11 Monroe Avenue NW, Near Van Andel Arena, In Grand Rapids (Downtown Grand Rapids), Grand Rapids, Michigan 49503, United States

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Grand Rapids

Situé en plein cœur du centre-ville de Grand Rapids, dans le quartier des divertissements, le Courtyard Grand Rapids Downtown offre aux voyageurs un accès privilégié au Devos Place Convention Center, à la Van Andel Arena et à de nombreux restaurants.

Mykesha Mccain

The hotel is nice. The parking is what caused me to check out earlier than I wanted to. I had to park around the corner from the hotel. Plus the $24 or more for parking was not worth it considering the inconvenience of how their parking is set up. The rest of the experience was good.

Marcelo Flores

Oferece exatamente o que você espera de uma marca Courtyard: organizada, limpa, eficiente, amigável e com bom preço. Os quartos eram limpos e generosos o suficiente. Não tive problemas com barulho, estacionamento ou dificuldade para chegar lá como outros revisores - foi fácil e direto. Não é um hotel 5 estrelas por qualquer meio, mas merece uma classificação de 5 estrelas por entregar o que promete na lata.

Sven Tietz

Delivers exactly what you expect of a Courtyard brand: neat, clean, efficient, friendly, well priced. Rooms were clean and generous enough. Had no issues with noise, parking or difficulty getting there like other reviewers - was easy and straightforward. Not a 5 star hotel by any means but deserves a 5 star rating for delivering what it promises on the tin.

Sven Tietz

Voltaria a me hospedar neste hotel. A localização fica a uma curta caminhada de muitos restaurantes e bares, e me senti seguro andando à noite. Os quartos são de tamanho padrão com ótimas cortinas blackout. O estacionamento fica em uma garagem coberta por US$ 24/dia, embora a garagem seja confusa para navegar. Há um Starbucks com um menu de bebidas limitado e algumas opções caras de café da manhã no primeiro andar, juntamente com uma seleção de lanches para viagem no lobby.

Sarah J

Room was clean but -no valet, -hdmi ports on the tv are locked out so you can’t plug a switch or anything from in, -beds were not very comfortable. -Climate control in room did nothing so we were cold most of the night.Location was great but there is a bunch of construction right now so kind of a pain to park etcOverall should have paid less for something similar.

Charles Huston

I would stay at this hotel again. The location is walking distance to many restaurants and bars, and I felt safe walking around at night. The rooms are standard size with great blackout curtains. The parking is in a covered garage for $24/day, though the garage is confusing to navigate. There is a Starbucks with a limited drink menu and some pricey breakfast options on the first floor along with a grab-n-go snack selection in the lobby.

Sarah J

Paguei um braço e uma perna para ficar neste hotel e o quarto era menor do que o esperado! Também cheirava a mofo! O estacionamento foi de US$ 24 para estacionar em uma garagem de estacionamento com espaçamento apertado. Houve construção e dificuldade para chegar ao hotel, mas sua recepcionista Keisha fez a minha estadia muito melhor. Depois de se estressar por não conseguir encontrar o hotel (devido à construção), Keisha me deu excelentes orientações e ela foi tão calorosa e profissional no check-in. Depois de entrar no meu quarto fedorento, liguei para reclamar e mais uma vez Keisha veio em socorro. Ela me mudou para um quarto maior e mais fresco (sem custo extra) e ela também me deu estacionamento gratuito devido ao meu surto. Eu não estava satisfeito com a minha estadia, mas Keisha definitivamente tornou muito mais fácil. Ela me encaminhou para alguns ótimos restaurantes para café da manhã, almoço e jantar. Mesmo que eu não fique neste local novamente, tive que dar uma ótima revisão à senhorita Keisha. Precisamos de mais pessoas como ela nesse mundo 🙂

Katie Jackson

Meu marido e eu ficamos ontem à noite para o aniversário dele. Ótimo dia com certeza! As senhoras da recepção nos ajudaram imediatamente a fazer o check-in antecipado! Ótima hospitalidade dessas senhoras. Eu esqueço seus nomes. Mas obrigado! Nós voltaremos! E Brian, o funcionário da noite, também foi muito útil e amigável!

Angie Backus

I paid an arm and a leg to stay at this hotel and the room was smaller than expected! It also smelled like mildew! The parking was $24 to park in a tight spaced parking garage.There was construction and difficulty getting to the hotel but their front desk clerk Keisha made my stay so much better. After stressing about not being able to find the hotel (due to construction) Keisha gave me excellent directions and she was so warm and professional at checkin. After stepping in to my smelly room I called to complain and once again Keisha came to the rescue. She moved me to a bigger and fresher room (no extra charge) and she also gave me free parking due to me freaking out. I was not pleased with my stay but Keisha definitely made it so much easier. She directed me to some great restaurants for breakfast, lunch and dinner. Even though I will not be staying at this location again I had to give Miss Keisha a great review. We need more people like her in this world 🙂

Katie Jackson

My husband and I stayed last night for his birthday. Great day for sure! The ladies at the front desk helped us right away getting us check in Early! Great hospitality from these ladies. I forget their names. But Thank you! We'll be back! And Brian the night clerk was very helpful and friendly as well!

Angie Backus

Só queria dar um alô para Amanda na recepção. Muito bom e encantador que existem pessoas de bom coração como ela. Ela é muito compreensiva e se preocupa com seus hóspedes. Acho que se mais profissionais adaptassem sua atitude e ética de trabalho, a receita do negócio subiria pelo menos 33%. É muito importante tratar bem o hóspede e ir além das expectativas, e ela realmente o fez. O serviço ao cliente é A-1 e você não vai se arrepender de sua estadia.

Harry Kourlos

Amanda na recepção é a MELHOR. Ela é muito espetacular quando se trata de atender os clientes. Atitude muito feliz e você pode dizer que ela realmente se preocupa com suas necessidades. Ela poderia sugerir qualquer coisa e eu confiaria nela. Se você está pesquisando sobre atendimento ao cliente, espero que este comentário ajude, porque este hotel tem tudo a ver com a experiência do hóspede. Obrigado Amanda

Lum Kourlos

Starr, Kristen, Alejandra, Carla e Amanda foram a MELHOR equipe que você poderia ter! I hospedado de 1/20/22-1/23/22 para o Devos RV show e eles foram os funcionários profissionais mais educados que encontrei hospedado em qualquer hotel. O quarto era limpo e, se houvesse algum problema, a equipe da recepção estava em um piscar de olhos. Quero agradecê-los por uma experiência agradável! Obrigado e mantenha o excelente trabalho!

Adam Germain

Amanda at the front desk Is the BEST. She is very spectacular when it comes to servicing the customers. Very happy attitude and you can tell she truly cares about your needs. She could suggest anything and I would trust her. If you are searching about customer service I hope this review helps because this hotel is all about the guest experience. Thank you Amanda

Lum Kourlos

Just wanted to give a shout-out to Amanda at the front desk. Very nice and delightful that there are really good-hearted people like her. She is very understanding and cares about her guests. I think if more professionals adapted her attitude and work ethic, the business revenue would go up at least 33%. It is very important to treat the guest right and to go above and beyond expectations, and she truly did. The customer service is A-1 and you will not regret your stay.

Harry Kourlos

Starr, Kristen, Alejandra, Carla, and Amanda were the BEST staff you could have!I stayed from 1/20/22-1/23/22 for the Devos RV show and they were the most polite professional employees I have encountered staying at any hotel.The room was clean and if there were any issues the staff at the desk was on it in a heartbeat.I want to thank them for a pleasurable experience!Thank you and keep up the great work!

Adam Germain

Lo único malo del lugar es el paqueadero demasiado vueltas

Alvarado Ferrera

Clean right downtown

Jean-Claude Jr. Lefebvre

Buen lugar buen ambiente y persorsol excelente

Liayjulio Sanchez

Exelente hotel se descansa súper bien

Jaime Sanchez

Excelente

Jesus Castillo

Me encanta hoteles de Marriott

Rithvik Rao

Un lugar divino. Definitivamente me quedaria aqui otra vez!

Jan Torres

Muy buen lugar, personal muy atento. Mucho personal que habla español, te facilita todo.

Juan Carlos Talabera

Points forts

Excellent

Excellent city hotel. Close to Starbucks. Fantastic service. Great pool. Great location. Awesome vibe.

Close to restaurants and bars with nearby parking areas.

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Location

11 Monroe Avenue NW, Near Van Andel Arena, In Grand Rapids (Downtown Grand Rapids), Grand Rapids, Michigan 49503, United States

Courtyard Grand Rapids Downtown

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Grand Rapids

starstarstarstar Mykesha Mccain

starstarstarstar Marcelo Flores

starstarstarstarstar Sven Tietz

starstarstarstarstar Sven Tietz

starstarstarstarstar Sarah J

starstarstar Charles Huston

starstarstarstarstar Sarah J

starstarstar Katie Jackson

starstarstarstarstar Angie Backus

starstarstar Katie Jackson

Mykesha Mccain

Marcelo Flores

Sven Tietz

Sven Tietz

Sarah J

Charles Huston

Sarah J

Katie Jackson

Angie Backus

Katie Jackson

Angie Backus

Harry Kourlos

Lum Kourlos

Adam Germain

Lum Kourlos

Harry Kourlos

Adam Germain

Alvarado Ferrera

Jean-Claude Jr. Lefebvre

Liayjulio Sanchez

Jaime Sanchez

Jesus Castillo

Rithvik Rao

Jan Torres

Juan Carlos Talabera