The location. They told me the room was clean but the restroom was dirty specially the tub. There were 2 big muddy prints on the wall. There was hair and dirt inside the tub.They also left 6 dirty towels in the closet. I called and they never came to pick them up.
star Verified Hotel Guest
Great location; close parking We stayed four nights. A call or note in the middle of our stay asking if we need anything would be appreciated. We had to ask for toilet paper and towels.
starstarstarstarstar Linda
Price Showerhead - water headed all over. Couldn't find a good setting. Halls and elevators a little dingy. Good value thigh.
starstarstarstar Verified Hotel Guest
The room was great. No
starstarstarstarstar Christopher
It exceeded our expectations! The room was big and clean, friendly and helpful staff, and overall clean. We loved that the pool and hot tub were open 24 hours! The shower curtain was dirty and had mud looking spots on the inside from the top diwn.
starstarstarstarstar Verified Hotel Guest
See below Very bad situation. Please see last section of comments.
star Francis
Room was clean and we liked the setup. A full breakfast was provided. The pool and hot tub were open 24/7. It was overbooked and the staff had to get some things straightened out before they could get us a room. The staff was bickering back and forth about how to handle it which should not have been discussed in the customer's presence.
starstarstarstarstar Verified Hotel Guest
Very clean and quiet No
starstarstarstarstar Rebecca
Price Beds hard
starstarstarstarstar Natalie
price Our room wasn't ready when we arrived even though we arrived an hour after check in. We had to wait another full hour while they got our room ready even though there were at least another 6 parties that arrived after us and were able to check immediately
star Verified Hotel Guest
The staff was very friendly and welcoming The beds had two sheets and a light blanket. No comforter or additional blankets. I froze. This is definitely not a winter getaway type place.
starstarstarstarstar Verified Hotel Guest
Great location! The room was updated and very clean. The hot tub switch that turns on the jets was not working.
starstarstarstar Tamera
Location and indoor pool Walls are pretty thin and when people shut thier doors it shakes the whole place , made it tough to get a good night sleep
starstarstar Adam
The pool was big and heated They where doing remodeling a little noisey
starstarstarstarstar Robert
There really was nothing good I realize that when a hotel is undergoing renovations everything can be a mess, but, to place a guest into a room just a door away from said renovations is awful. The room we were in was not very clean. There was also black mold in the bathroom.
star Gerald
Staff were reasonably friendly. We booked a king Jacuzzi suite, which turned out to be a small hotel room with a jetted tub in the corner, at a very high price. Much worse, however, was the presence of huge dumpsters, trash, construction garbage and just plain hazards everywhere!
star Verified Hotel Guest
It was clean, the staff was nice, the pool and hot tub were great. I loved the art work hanging in the halls. The breakfast had a great variety to choose from. It was very nice.
starstarstarstarstar Verified Hotel Guest
The location of it to the freeway. They were doing remodeling in the room next to mine and did not make me aware of this. Waking up to hammers pounding on the walls at 7:30 in the morning after just a few hours of rest was not pleasant.
starstarstarstar Chris
Nice room, good bed, and a hot breakfast. What could be better? No
starstarstarstarstar Richard
It provided everything we needed and the breakfast was great!
starstarstarstarstar Verified Hotel Guest
Breakfast item selection... The side exit/entry door closest to the hotel room did not latch shut when it was "closed." It looked like it was shut but when you pulled on it from the outside, it would open without having to use the door key.
starstarstarstar David
Clean and convenient. Didn't like the sink in the bedroom. Also found one bug on the curtains.
starstarstarstarstar Dewey
Spacious rooms, delicious breakfast. Rooms were acceptably clean, but many details left dirty.
starstarstarstarstar Verified Hotel Guest
Location was excellent. Within walking distance to stores and restaurants. . Because pets are welcome there I was concerned that with my allergies I might have a reaction or there might be foul smell. Not so. Clean and family friendly. Not one thing.
starstarstarstarstar Verified Hotel Guest
It was clean, quiet, friendly staff!!!great breakfast The housekeeping walked into my room two different times both without knocking. The first time I explained I didn't need housekeeping services as I would be in the room all day, then a few hours later I was asleep and they walked in again.
starstarstarstarstar Verified Hotel Guest
Location
starstarstar Verified Hotel Guest
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