Room was clean but has seen better days. Cover did not provide much warmth. Parking lot had lots of trash on it. No breakfast bar or am coffee.
starstarstar Don Ora9111
Alright everyone. If you would like a room that hasn't been cleaned during this entire Covid pandemic then this is the hotel for you! So I got the hotel around 5 pm after a 14 hour drive from Illinois. We get our room (after waiting for a front desk attendant for over 30 minutes) we shower immediately and don't look at the room and go to the grocery store to get things for our family. When we get back from taking our son to the pool we come in to find out we can't put our food in the fridge because there is black mold. The sheets had hair on them. The ironing board had a puke stain on it people! So when my wife asked the front desk for new sheets she replied with "sorry I don't have access to those but I can get you towels instead". So needless to say we found a new hotel to stay at and I immediately called corporate because of how disturbing and disgusting that room was. Oh, and the "manager" (who wasn't even there at the property" called our room and did finally offer us new sheets but we had to wait 15 minutes for her to drive up the hotel. So long story short this lady refused a refund because my family used amenities. We were in the room a total of 1 hour maybe . Don't stay here guys.The manager will lie and say they can't refund when they can. She lied straight to my face but little did she know I already work for Wyndham. Shut this place down and if you care about your family don't let them stay here. The manager will not refund mold infested rooms. Or suggest a new room for you. She will offer you towels.
star Carl Swift
The stay itself was good but when we were going to check out some lady who just happened to be the owner was rushing us out and it was only 2 minutes past checkout, i was in the bathroom straightening up and my wife informed us that that the "owner" was very threatening and using foul language towards her and my daughter and when i brought it to the front desk they apologized and said that this lady had numerous complaints! This is unacceptable and i will be informing wyndams corporate office, never will i stay here again..they should be ashamed
star King Anthony
It was friendly helpful front desk , very beautiful fountain in pond with lit up gazebo with bride over the pond surrounded by palm trees very pretty and nice pool area surrounded by all kinds of palms as well. But room I had to wipe down myself and the whole time all the cleaners did daily was bring clean towels. Didnt wipe off anything never took out our garbage, never mopped or swept,didnt touch bathrooms CLEANERS NEED FIRED THEY SUCK
starstarstar Heather Keil
From the time I walked in the staff was nice courteous and friendly. The Room was a immaculate. Super clean smelled clean everything was as if nobody had ever been there before.
The bed was so comfortable it was the best night sleep that ive ever had in a hotel for this price.
GREAT VALUE FOR A 🌙 ive
a
The air conditioning blows super cold at its very quiet. They even have a refrigerator and also ATV with cable.
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