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star star star star star Bahia Petempich, Sm-12 Mz-43, Lote 3, Carretera Cancún - Tulum Bahia, Riviera Maya, Riviera Maya & Cozumel Island 77580, Mexico
Quartos agradáveis, excelente escolha de restaurantes todos bom, brilhante equipe. Boa praia e instalações. Bem cuidada e nada é demais. Bons entretenimentos.
Muito bom resort orientada para a família. Muito para as crianças jovens para desfrutar. Frutas e legumes frescos cultivados localmente. Trazer muito protetor solar e repelente de mosquitos.
Experiência absolutamente horrível, cuidado, cuidado, cuidado. Este hotel cobrará uma "taxa de criança" extra sem o seu consentimento no cartão de crédito. Esta estadia no hotel foi adquirida através da Priceline (transação datada de 12/30) para uma estadia de 7 dias para nossa família (2 adultos e uma criança de 4 anos). Quando chegamos neste hotel, fizemos o check-in, e posteriormente sem nos informar, ou nosso consentimento. Este hotel nos cobrou US $ 540 "taxa de criança" para nossos 4 anos de idade hospedado conosco. Essa cobrança nunca foi divulgada, nunca acordada e nunca autorizada. Este resort cometeu fraude, cobrando nosso cartão de crédito sem autorização. Tentei entrar em contato com o hotel, mas continuo tentando me contornar. Ladrões absolutos!
Absolutely horrible experience, beware, beware, beware. This hotel will charge you extra "child fee" without your consent on your credit card. This hotel stay was purchased through Priceline (transaction dated 12/30) for a 7 day stay for our family (2 adults & a 4-year-old toddler). When we arrived at this hotel, we checked in, and then later without informing us, or our consent. This hotel charged us a $540 "child -fee" for our 4 years old staying with us. This charge was never disclosed, never agreed upon, and never authorized. This resort committed fraud, by charging our credit card without authorization. I have tried contacting the hotel, but keep getting the runaround. Absolute thieves!
Adorei o hotel, suas piscinas, seus quartos elegantes e limpos, o pessoal é super simpático e a comida é deliciosa Excelente opção 👍
Ya no se llama Azul Beach, ahora es Margarita Ville
Me encanto el hotel, sus albercas sus habitaciones elegantes y limpias , el personal es super amable y la comida es deliciosa Excelente opción 👍
Resort INCRÍVEL. A comida é deliciosa e os funcionários são alguns dos melhores que já encontrei. A praia é linda e o resort é muito bem limpo e mantido.
AMAZING resort. The food is delicious and the staff are some of the best I've ever encountered. The beach is beautiful and the resort is very well cleaned and maintained.
Ya no es azul beach ahora se llama margarita village y si es muy bonito cambiaron y remodelaron muchas cosas pero es muy acogedor elegante y familiar siento que es más apto para niños tiene muchas cosas infantiles por ejemplo ay una tienda de cartoon network recomendable para familia lo recomiendo con tu esposa y hijos la vas a pasar de lujo gracias por sus atenciones 👍
Nós estivemos aqui várias vezes e amamos isso. Esta última vez, ouvimos o resort foi provavelmente a mudar mais tarde este ano que é muito triste para nós como é realmente (ou foi) um de um resort tipo. A equipe é sempre atenciosa e amigável. Dado que o resort é familiar, a equipe foi sempre útil com os mais pequenos e nos restaurantes, poderíamos sempre obter algo que as crianças comem enquanto os adultos poderiam desfrutar da excelente comida. A minha única queixa da nossa última viagem é que deixamos uma câmara lá, e foram informados via e-mail que eles não vão enviá-lo de volta. ** Recebi o "obrigado pela crítica" mas ainda não me ofereci para mandar de volta uma câmera com lembranças .. :( **
Azul Beach Riviera Maya é ideal para ir com sua família, é um pequeno hotel boutique com uma grande atenção ao detalhe, tanto no serviço e nas experiências culinárias que eles oferecem. Sua praia é espetacular!
Em primeiro lugar, gostaria de agradecer a todos os funcionários do Azul Beach Resort, obrigado a todos pela excelente experiência. Minha família e eu nos divertimos muito durante a nossa estadia. A comida é excelente, especialmente no Latina, meu filho e minha esposa adoram tanto que fomos lá por 3 dias seguidos.O kids club é muito bom, é muito limpo e organizado, todos os brinquedos, jogos, mesas, cadeiras, etc são bem mantidos pelas 2 senhoras. Eles são muito pacientes e educados com as crianças.Nosso quarto aquático é muito limpo e bem organizado. A única desvantagem é que a tela do chuveiro está desatualizada e a alça do chuveiro precisa ser substituída, uma vez que escorregou algumas vezes.Adoro a cabana e a área da praia, uma pena que fomos durante a infestação de algas. Estava começando a clarear no dia em que partimos.Todas as áreas das piscinas são boas e limpas. Eu sempre vejo as equipes tentando limpar qualquer entulho flutuando ou debaixo d'água.Uma coisa que tenho a dizer, inicialmente pensei que como este é um resort familiar, algum tipo de flutuadores serão fornecidos, mas não há, temos que trazer os nossos. Eu gostaria de ser informado de antemão. No site não havia menção a respeito e a equipe não me disse nada quando lhes enviei um e-mail para confirmar nossa chegada.Fora isso, é realmente um ótimo resort para famílias com crianças pequenas.
A diferencia de los tipicos resorts enormes, Azul Beach es un pequeño hotel de gusto refinado. Es el tipo de lugar que eligirias para venir en familia y alejarte del ruido y de la fiesta. Tiene varios tipos de cuartos. Las villas cercanas al lobby son de lo mejor. Lo unico que siento es que debería tener mas espacio de playa. Antes del sargazo, sus playas eran mas que hermosas. De cualquier forma es un exquisito lugat para visitar.
El Azul Beach Riviera Maya es ideal para ir con tu familia, es un hotel pequeño tipo boutique con una alta atención a los detalles tanto en el servicio como en las experiencias culinarias que ofrecen. Su playa es espectacular!
Excelente hotel, comida gourmet, buen vino y postres deliciosos, todo su personal muy amable y sevicial. Les super recomiendo la.sopa de.lima lo mas.delicioso que he probado.
We have been here several times and love it. This last time, we heard the resort was likely changing later this year which is very sad for us as it really is (or was) a one of a kind resort. The staff is always helpful and friendly.Given that the resort is family friendly, the staff was always helpful with the little ones and in the restaurants we could always get something the kids would eat while the adults could enjoy the great food.My only complaint from our last trip is that we left a camera there, and were told via email that they won't send it back.** Got the "thank you for the review" but still didn't offer to send back a camera with memories on it.. :( **
First of all, I would like to give a shout out to all the staffs at Azul Beach resort, thank you all for a great experience. My family and I have a really great time during our stay. The foods are superb, especially at Latina, my son and wife really love it so much that we went there for 3 straight days.The kids' club is really great, it is very clean and organized, all the toys, games, tables, chairs, etc are well maintained by the 2 ladies. They are very patience and polite to the kids.Our swim-up room is very clean and well organized. The only down side will be the shower screen is out dated and shower handle needs to be replaced as it slipped out a couple of times.Love the cabana and beach area, too bad we went during the seaweed infestation. It was beginning to clear up the day we left.All the pools area are good and clean. I always see the staffs trying to clean up any debris floating or under the water.One thing I have to say, I initially thought that since this is a family resort, some sort of floaters will be provided, but there isn't, we have to bring our own. I do wish I was informed before hand. On the website, it didn't mention about it and the staff didn't tell me anything me when I emailed them to confirm our arrival.Other than that, it is really a great resort for families with young kids.
We were disappointed in our stay. I would say that the beds were fine and comfortable enough to sleep in, but there was no hot water (or very little) throughout the entire resort the entire time we were there. The best shower I had was in the Spa. The massage was good. Much of the resort smelled like sewage most of the time. The food was about like you could expect an all inclusive place to be - gross. The pools were pretty sketchy. The beach was cramped like they may not own enough beach land. The area overall looks to be in economic distress, so I understand if quality is low. Good thing was that we had great friends and made the best of it. There are plenty of places elsewhere to stay to take a gamble on this one.
This was our first time at Azul Beach Riviera Maya and my family had and amazing time. The food was delicious, the rooms were great and the service was spectacular. The only complaint I have to give was when we accepted the upgrade, not because our room was not fabulous but in order to get the upgrade we had to attend a convention for 60 minutes where salesman would offer the premium upgrades. We went because what I understood was that they were going to talk about the different hotels that they have and honestly it sounded great to me because I wanted to learn more about the hotels, and they always let us know that They do not hassle you into the offers, well long story short, I told them I was not interested and it had been more than 60 minutes we got there at 9:22am and left at 10:55am, my daughter was hungry for a bottle, they got really upset, the director of the upgrades got there, and gave us an attitude and made us feel horrible and honestly to me it is not worth i rather stay in the room i paid for than to get bad vibes from salesman for an upgrade. So be careful when you get the free upgrades, that is the only complaint, other than that the service was amazing, they have baby amenities by baby is 15 months and they offered sterilizers, baby bottle warmer and they even have a kids pool, and my baby loved it!! Here are a few pictures of what I was able to take because honestly my phone was hardly on me, the food was delish, you MUST go to latin restaurant it is delicious
This is our 3rd time to visit this resort. It's our favorite place in Mexico! The food is unbelievable, the resort is nice, and the service is great! We want to give our butler "Rafael" a HUGE shout out! He made this vacation a wonderful experience! He took care of all of our needs, most were filled before we knew we needed them. He answered all of our questions, took care of beach reservations, dinner reservations, and gave us a great referral for one of our excursions. First class all the way! We can't wait to come back!
Pleasant rooms, excellent choice of restaurants all good, brilliant staff. Good beach and facilities. Well looked after and nothing is too much trouble. Good entertainments.
Very nice family oriented resort. Lots for the young kids to enjoy. Fresh locally grown fruits and vegetables. Bring plenty of sunscreen and mosquito repellent.
Buena atención por parte de los empleados. La comida muy rica. Lugar confortable.
We stayed at Villa Carola, beautiful two floors 6 bedrooms villa, huge house with pool, private beach, Butler. You can use the hotel amenities but the house is separated from the hotel to have more privacy. I took all my family there and it was one of the best vacations ever. Our Butler Cesar was amazing !!
Excelente hotel para familias, cuartos muy equipados para niños y bebés, ellos proporcionan incluso cunas y carriolas
Pretty good food, great staff.The pools are great. People are spread nicely between areas. Drinks to the poolside are slow, but given the distance they cover , I'm not bothered. Because it's a gourmet extra experience (presumably unless you pay handsomely up front), there can be some extra charges here and there. Great bottle of wine? Starbucks at the onsite? Pay. Not a big deal, but be aware of it. My daughter loves the buffet (spoon).If it wasn't for that place she might have starved to death by now. Kids... and it is a pretty good buffet. Lots of options and variety. Tapas and sienna are the a la carts that are open. Good Spanish and Italian respectively. Adults all enjoyed Tapaz. All ofus found something great at Sienna All in all, highly enjoyable, and no complaints
Bahia Petempich, Sm-12 Mz-43, Lote 3, Carretera Cancún - Tulum Bahia, Riviera Maya, Riviera Maya & Cozumel Island 77580, Mexico
