While the resort is old and probably hasn't been updated since the 70's. The rooms are clean and well appointed. The staff is friendly and helpful. Would stay again. Sunset was amazing.
starstarstarstar Scott Raskiewicz
Esto Hotel, até pode ter sido muito charmoso noutra época mas neste momento precisa de rápidas intervenções a varios níveis. Estruturalmente as instalações estão bastante degradadas, quer no interior dos quartos, quer no exterior, com falhas de cimento e reparações feitas para remediar, não para solucionar. O pessoal na receção foi muito atencioso, mas tirando isso não há muito para dizer de bem em termos de conforto. A piscina é aquecida e tem acesso direto à praia, mas a degradação geral estraga esses pontos fortes.
starstar Sandra Faria
A praia é perfeita. O Resort um pouco velho e usado mas com um staff muito gentil e atencioso
starstarstarstar Fabio Abud
While the resort is old and probably hasn't been updated since the 70's. The rooms are clean and well appointed. The staff is friendly and helpful. Would stay again. Sunset was amazing.
starstarstarstar Scott Raskiewicz
Winter is a changeable month weather wise, January for us. This place is so old it uses a chilled water system that they don't or can't change over day to day. So we had heat only in hot weather.To make matters worse we complained and they moved us to a smaller room "with air". It was a lie or a very incompetent employee. You guess.Its old and even small updates have been neglected. Seems dirty but it's hard to tell that old.Beach is nice. Pools are nice and one is actually heated.Don't go for anything over $100.
starstar Allen Baldwin
I’m giving a 3-star review because the room was a 3-star room...really a 2....there was a roach in our bathroom (barf) and our room door was so rusty and hard to get open and closed. The rooms (even being on the beach) are NOT AT ALL worth what we paid...we’ve paid equal or less to stay at much nicer places. However, the customer service was wonderful. Everyone at the front desk and the server/bartender outside by the pool that was on duty was such a doll. She was so kind and funny! And we did enjoy the quick walk to the beach. But we won’t be back again until they do some upgrades.
starstarstar Mama P
Quatro de nós ficamos em 2 quartos na semana passada para uma viagem de golfe de 4 dias. Queria algo limpo que fosse perto da praia e acessível. O pessoal foi útil e amigável. Os colchões eram muito confortáveis. É um hotel antigo, mas bem conservado e exatamente o que queríamos. Piscinas eram bons. Praia era grande, espreguiçadeiras e guarda-sóis para os hóspedes. Ficaríamos lá novamente.
starstarstarstarstar Robert Miller
Four of us stayed in 2 rooms last week for a 4-day golfing trip. Wanted something clean that was near the beach and affordable.
The staff was helpful and friendly. The mattresses were very comfortable. It is an older hotel, but well maintained and exactly what we wanted. Pools were nice. Beach was great, chaises and umbrellas for guests.
We would stay there again.
starstarstarstarstar Robert Miller
This hotel might be dated, but.. the location, and the services provided are expected from a five star hotel. This is a good place. Just don't expect a luxury hotel. If you drive a Rolls Royce, you can go on to the next hotel.
Bar by the pool, on site restaurant is great. Shuttle to downtown is really nice. The room with king bed and window of the gulf.. for this price is ideal. I'll come back if the price is still reasonable.. at this moment they are renovating the area between gulf and the hotel.
starstarstarstar Sam Olsen
This hotel is unfit to accept any guests, rooms are dirty, things are rusted, there's exposed wiring in the public bathroom in the pool area. Not only the paint in the bath tub was peeling off (see photos) but I also found hairs in my bath tub that clearly didn't belong to any of us. They charge a "Resort Fee" for letting you use some rusty/broken beach chairs that didn't even have umbrellas. The mini-fridge in the room was rusted to a point where I was afraid to even touch it. On top of that, the sink clogged and I had to call the lobby for help, a very friendly staff member offered me to change my room since I wasn't happy with the room I received and out of nowhere, her manager took the phone away from her and told me that maintenance was on his way to come fix it, which he did, and he was very friendly but still unacceptable behavior from management. On top of that, I was walking around and I cut myself with the railing, which had sharp, broken pieces (See photos). Absolutely unhappy with my stay, I was going to check out and just leave but I had nowhere else to go because I had already paid for these overpriced rooms, it was too late and I had to suffer two nights in there. Don't make my mistake, do not stay here!
star Alberto Ochoa
Muy venido abajo, excelente ubicación, sale a la playa, habitaciones limpias pero con olor a humedad
starstar Celeste lado
RiquÍsimo. el servicio muy bueno 👌
starstarstarstarstar Yenia MOURELO COLL
A partir de agora, SANDCASTLE RESORT em Lido Key, Flórida, recebe ZERO estrelas. Coisas nojentas aqui nos QUARTOS DE HÓSPEDES! Eles NÃO vão ter uma viagem de volta de mim. Eu tenho fotos.A recepção me diz que eles não podem nos mover, na primeira noite quando chegamos aqui. Apenas outra sala, igual a que estamos, mas um andar acima. Eu perguntei se ISSO já foi atualizado e me disseram que NÃO. "Então eu não quero."Seu resort SISTER, na mesma rua, LIDO BEACH RESORT, é lindo. Perguntei se poderíamos ir para lá ou para uma das suítes daqui. Eles afirmam que estão todos reservados aqui e que não podemos ir ao LIDO.Alguém poderia pensar que por um total de $ 220 e algo por noite para duas camas "full size", não queen size, eles poderiam entrar e passar um aspirador ou algo assim, ALGUM momento durante uma estadia de 4 noites.Nós temos a menor das formigas em uma mesa ... foram 4 vezes hoje, onde eu estava matando cerca de 40-50 delas naquela mesa. Não consigo imaginar por que o carpete não pode ser aspirado de vez em quando. Nós nem tínhamos COMIDA aqui! > :(Um GRANDE inseto de palmito caiu ou subiu e passou pela cabeça de meu marido, exatamente quando estávamos adormecendo. Ele gritou. Eu gritei.Aqui estão minhas fotos iniciais, principalmente fora apenas do banheiro e da porta do corredor. A máquina de gelo é nojenta! Ferrugem ... água ao redor no chão ... assenta-se em pedaços de 2x4 ... e é no escuro à noite, então você tem que sentir para onde seu balde de gelo vai. Ughhh.Estamos na sala 166.* Ok ... eu tive que colocar uma estrela nisso para que pudesse postar, mas definitivamente não merece essa.
star Kimberly Larochelle
No me gusto muy caro...el.servicio de limpieza no existió...no habian toallas limpias adicionales... El cuarto no lo limpiaron...x el pretexto de covic...pienso que mas limpieza necesitavamos😪... Lo unico que meencanto que estaba cerca...del mar...la vista maravilloso 👍
star Slendy Blanco
As of right now, SANDCASTLE RESORT in Lido Key, Florida gets ZERO stars. Some nasty stuff here in the GUEST ROOMS!They will NOT be getting a return trip from me.I've got photos.The front desk tells me they cannot move us, on the first night when we got here.Only another room, just like the one we're in, but up a floor. I asked if THAT has ever been updated, and I was told NO. "Then I don't want it."Their SISTER resort, just down the road,LIDO BEACH RESORT, is beautiful.I asked if we could go there, or into one of the suites here.They claim they're all booked here, and that we can't go to the LIDO.One would think that for a total of $220-something a night for two "full size", not queen sized, beds, they could come in and run a vacuum over it or something, at SOME time during a 4 night stay.We have the very tiniest of ants on one table... it was 4 times today, where I was killing about 40-50 of them on that table.I can't imagine why the carpet can't get vacuumed now and then.We didn't even have FOOD in here! >:(A LARGE Palmetto bug fell in, or climbed on and ran across my husband's head, just as we were falling asleep.He yelled.I yelled.Here are my initial pictures, mostly off just the bathroom and our hallway door.The ice machine is nasty!Rust... water all around it on the floor...sits up on pieces of 2x4's... and it's in the dark at night, so you gotta feel around for where you're ice bucket goes. Ughhh.We are in Room 166.*Okay... I had to put one star on this for it to post, but it most definitely doesn't deserve that one.
star Kimberly Larochelle
the pool is too cold, the rooms facing the sea are just one balcony, neighbors partying until dawn with dogs that pooped in the entire outdoor area.the pool staff very rude.etc.I don't recommend it if you want to have a weekend to rest.a piscina gelada de mais , os quartos de frente para o mar é uma sacada só, vizinhos fazendo festa até de madrugada com cachorros que fizeram cocô na área externa toda.o funcionário da piscina muito mau educado. etc.não recomendo se você quiser ter um final de semana para descansar.
star Sandro Thomaz
Este hotel no se lo recomiendo a nadie pesimo el servicio, la habitación sin aire acondicionado, no ahi piscina para los ninos, pesimo todo
star Diana Palacios Cruz
Great ocean view I stremely large Room great for gathering a little outdated
starstarstar phillip “forptm” MeGown
Great value for the price as your right on the beach without an explosion of crazy unnecessary extras
starstarstarstarstar GFP3ative brand
Me gusto este lugar por la playa están bellísima por momentos pensaba que estaba en mi país natal República Dominica las terrenas me encantó.
starstarstarstar Yesica Reyes
No hubo asistencia en español. La mayoría de los huéspedes eran latinos. Solo una persona a las 3 de la tarde La habitación que nos tocó tenía filtración en el baño. La habitación en el techo dos filtraciones. La playa está en reparación es decir hubo que ir al hotel de al lado. No especifican al hacer la reserva que están remodelando la playa. En realidad no es resort creo una posada tiene más presencia. Lo único bueno la cama y las almohadas y las instalaciones por fuera la piscina. La edificación muy vieja. El restaurante lo cierran a las 6 pm. La señora que despacha las cerveza en la piscina una amargada gringa sin paciencia a los latinos.
star Jose enrique Martinez castro
Sem internet. Café da manhã ruim
star Renato Pierry
Nos encantó el hotel, sin dudarlo pronto volveremos!
starstarstarstarstar Raquel Mouzza
Buen lugar, cómodo y simpático. Excelente ubicación y el restaurante de comidas rápidas no está mal. Pedir siempre vista al Golfo. El sol se pone sobre el mar. Los balcones son suficientes.
starstarstar Jorge Ricaldoni
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