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star star star 407 Cherry Blossom Way Building B, Near Toyota Visitor Center, Georgetown, Kentucky 40324, United States
Tough start at check-in with customer service, but staff did seem overwhelmed and tired.Room was a little sub-par to most comparable hotels.Location is great though (right next to I-75. Início difícil no check-in com o atendimento ao cliente, mas a equipe parecia sobrecarregada e cansada. Quarto era um pouco abaixo da média para a maioria dos hotéis comparáveis. A localização é ótima (ao lado da I-75.
Very clean and no outside noise to keep us awake all night.The room had a few dishes and glasses, pots and pans, and silverware.There was a small stove, microwave, dishwasher and refrigerator. The bed was very comfortable and the AC unit was quiet. The TV remote didn't work but they quickly gave us a new one, so no problem there. Muito limpo e sem barulho externo para nos manter acordados a noite toda. A sala tinha alguns pratos e copos, potes e panelas e talheres. Houve um pequeno fogão, microondas, máquina de lavar louça e frigorífico. A cama era muito confortável e o ar condicionado era silencioso. O controle remoto da TV não funcionou, mas eles rapidamente nos deram um novo, então não há problema.
Our room was spotless. Staff was very friendly and breakfast was great. My only problem was our room smelled horrible. We asked to switch rooms as it was almost unbearable but they wouldn’t let us. We looked all night trying to find the source and we couldn’t. Not the ac unit, not the mattresses, nor the carpet. We couldn’t pinpoint the odor. My only guess is they recently treated the room for pests and it left an odor over the entire room. Walls were also super thin. You could hear everything. Overall it was super clean and would’ve been a great stay if the room didn’t smell bad. O nosso quarto estava impecável. A equipe foi muito simpática e café da manhã foi ótimo. O meu único problema foi o nosso quarto cheirava horrível. Pedimos para trocar de quarto, pois era quase insuportável, mas eles não nos deixaram. Procuramos a noite toda tentando encontrar a fonte e não conseguimos. Nem a unidade de ar condicionado, nem os colchões, nem o tapete. Não conseguimos identificar o odor. Meu único palpite é que eles trataram recentemente o quarto de pragas e deixaram um odor em todo o quarto. As paredes também eram super finas. Você podia ouvir tudo. No geral, era super limpo e teria sido uma ótima estadia se o quarto não cheirasse mal.
Our room was spotless. Staff was very friendly and breakfast was great. My only problem was our room smelled horrible. We asked to switch rooms as it was almost unbearable but they wouldn’t let us. We looked all night trying to find the source and we couldn’t. Not the ac unit, not the mattresses, nor the carpet. We couldn’t pinpoint the odor. My only guess is they recently treated the room for pests and it left an odor over the entire room. Walls were also super thin. You could hear everything. Overall it was super clean and would’ve been a great stay if the room didn’t smell bad. Nuestra habitación estaba impecable. El personal era muy amable y el desayuno era genial. Mi único problema era que nuestra habitación olía fatal. Pedimos cambiar de habitación ya que era casi insoportable pero no nos dejaron. Buscamos toda la noche tratando de encontrar la fuente y no pudimos. Ni la unidad de aire acondicionado, ni los colchones, ni la alfombra. No pudimos identificar el olor. Mi única suposición es que recientemente trataron la habitación en busca de plagas y dejaron un olor en toda la habitación. Las paredes también eran súper delgadas. Podías oír todo. En general, estaba súper limpio y hubiera sido una gran estadía si la habitación no oliera mal.
Tough start at check-in with customer service, but staff did seem overwhelmed and tired.Room was a little sub-par to most comparable hotels.Location is great though (right next to I-75. Un comienzo difícil en el check-in con el servicio al cliente, pero el personal parecía abrumado y cansado. La habitación estaba un poco por debajo de la mayoría de los hoteles comparables. Sin embargo, la ubicación es excelente (justo al lado de la I-75.
Very clean and no outside noise to keep us awake all night.The room had a few dishes and glasses, pots and pans, and silverware.There was a small stove, microwave, dishwasher and refrigerator. The bed was very comfortable and the AC unit was quiet. The TV remote didn't work but they quickly gave us a new one, so no problem there. Muy limpio y sin ruido exterior para mantenernos despiertos toda la noche. La habitación tenía algunos platos y vasos, ollas y sartenes y cubiertos. Había una pequeña cocina, microondas, lavavajillas y nevera. La cama era muy cómoda y la unidad de aire acondicionado era silenciosa. El control remoto de la televisión no funcionaba, pero rápidamente nos dieron uno nuevo, así que no hubo problema.
Our room was spotless. Staff was very friendly and breakfast was great. My only problem was our room smelled horrible. We asked to switch rooms as it was almost unbearable but they wouldn’t let us. We looked all night trying to find the source and we couldn’t. Not the ac unit, not the mattresses, nor the carpet. We couldn’t pinpoint the odor. My only guess is they recently treated the room for pests and it left an odor over the entire room. Walls were also super thin. You could hear everything. Overall it was super clean and would’ve been a great stay if the room didn’t smell bad.
Very clean and no outside noise to keep us awake all night. The room had a few dishes and glasses, pots and pans, and silverware. There was a small stove, microwave, dishwasher and refrigerator. The bed was very comfortable and the AC unit was quiet. The TV remote didn't work but they quickly gave us a new one, so no problem there.
Tough start at check-in with customer service, but staff did seem overwhelmed and tired. Room was a little sub-par to most comparable hotels. Location is great though (right next to I-75.
Other than the rude girl who checked us in, WATCH OUT FOR EXTRA CHARGES ON YOUR CARD! these idiots charged my card three times for a one night stay. Breakfast ends way to early also, if you're coming in late like we did. It's over by 9am Além da garota rude que nos registrou, CUIDADO COM AS TAXAS EXTRAS NO SEU CARTÃO! esses idiotas cobrado meu cartão três vezes para uma estadia de uma noite. O café da manhã termina cedo também, se você chegar tarde como fizemos. Acabou às 9h
At another hotel they gave away our room so we just went down the road to this place. Manager was great. Room was large and had many thoughtful things to help store and hold items. Beds appear to be new.All in all a great stay. Em outro hotel, eles deram o nosso quarto, então apenas descemos a estrada para este lugar. Gerente foi ótimo. Quarto era grande e tinha muitas coisas atenciosas para ajudar a armazenar e guardar itens. As camas parecem ser novas. Todos em todos uma ótima estadia.
My fiance & I stayed here a while back we met an great lady in housekeeping, that's the reason for the 4 star rating, she was very friendly and made sure that we where 100% satisfied with our room, checked on us and even remembered our names during our stay. When we arrived the room we had booked was dirty with no clean ones available. The lady at the front desk had been there for 2 or 3days straight, she was so stressed and was trying to figure out what to do, I'm unsure if she called the housekeeper or the housekeeper called her (we was listenin to and talking with everyone else that was waitin for their room too). In a short time after the call a lady showed up and asked how many rooms she needed (the lobby was full with others waiting too). Some had opted to take sheets and make their own beds and others left. The lady who came in went to work to get everyone in clean rooms and made sure everyone who was waiting got in a room pretty quick. She called the front desk after each room was cleaned to let the her know the room was ready and to send the people to the room. Honestly I was amazed this girl came in so late in the evening/night. She went above and beyond for us and for the hotel. She sincerely apologized for the inconvenience of the wait for a room to be cleaned. I remembered her name because the way it is spelled it wasn't the "normal" spelling for Kayla. She also left a note apologizing in our room and thanking us for being patient and sticking with the hotel even though we had encountered such a horrible problem. Our room was super clean! And for the most part the entire hotel was very nice with the exception of the dirty room problem at the start. I was surprised the 2nd day of our stay she was there helping get breakfast ready and set up, and made sure everyone was happy with breakfast. A man came during the time we where down eating and he was speaking with her outside, she left shortly after and came back, because we spoke to her that morning after and she had told us she had been there since 4 a.m. or maybe 5 a.m. just to try to help out and had only gone home to change clothes for housekeeping. (I assume staffing was a problem). She was very happy, smiling constantly and excited. She said she had received some news that morning about her position, but didn't go in to a lot of detail. We told her we was happy for her and we appreciated her and believed she deserved some recognition for everything she had done just in the past 2 days that we seen. We stayed for 2 more days and noticed that we didn't see her but maybe one time that I can remember after that, but figured she had the days off. We recently came back for a short stay and happened to ask about her, sadly the person said they didn't know her and that she must have been there before they started. We was pretty disappointed because she was one ofthe reasons we even came back this time. I don't know exactly what happened or why she was no longer there, but the hotel definitely lost a great worker and a very kind and caring person. I will say we had no problems this time with our stay like before, but, I did notice the room wasn't as clean as it was before and the hallway also had trash in it and looked dirty, I have very high standards when it comes to hotels especially for the rate we paid for one night. I don't know who is in charge at that the hotel, I just wanted to make it known how wonderful this employee was and I wish I would have wrote this review earlier. Hopefully she sees this and knows how much we appreciated her and that we recognized her hard work. The girl working at the desk now I think her name is Kristen, we spoke to her momentarily she is so sweet and very helpful, which was a nice change from the last girl. It seems as if they may have gotten some things fixed with the staffing, but I can't help but wonder why she isn't still there. Meu noivo e eu ficamos aqui um tempo atrás, conhecemos uma ótima senhora na arrumação, essa é a razão da classificação de 4 estrelas, ela foi muito simpática e garantiu que estávamos 100% satisfeitos com nosso quarto, verificados em nós e até se lembrado de nosso nomes durante a nossa estadia. Quando chegamos, o quarto que tínhamos reservado estava sujo, sem quartos limpos disponíveis. A senhora da recepção estava lá por 2 ou 3 dias seguidos, ela estava tão estressada e estava tentando descobrir o que fazer, não tenho certeza se ela ligou para a governanta ou a governanta ligou para ela (estávamos ouvindo e conversando com todos os outros que estavam esperando por seu quarto também). Pouco tempo depois da ligação, uma senhora apareceu e perguntou quantos quartos ela precisava (o saguão estava cheio com outros esperando também). Alguns optaram por pegar lençóis e fazer suas próprias camas e outros foram embora. A senhora que entrou foi trabalhar para colocar todos em salas limpas e garantiu que todos que estavam esperando entrassem em uma sala bem rápido. Ela ligou para a recepção depois que cada quarto foi limpo para que ela soubesse que o quarto estava pronto e para enviar as pessoas para o quarto. Honestamente, fiquei surpreso que essa garota tenha chegado tão tarde da noite. Ela foi acima e além para nós e para o hotel. Ela sinceramente se desculpou pela inconveniência da espera para que um quarto fosse limpo. Lembrei-me do nome dela porque do jeito que está escrito não era a grafia "normal" para Kayla. Ela também deixou uma nota pedindo desculpas em nosso quarto e agradecendo-nos por ser paciente e ficar com o hotel, embora tivéssemos encontrado um problema tão horrível. Nosso quarto estava super limpo! E, na maior parte, todo o hotel era muito bom, com exceção do problema do quarto sujo no início. Fiquei surpreso no segundo dia de nossa estadia, ela estava lá ajudando a preparar e configurar o café da manhã e garantiu que todos estivessem felizes com o café da manhã. Um homem veio durante o tempo em que estávamos comendo e ele estava conversando com ela lá fora, ela saiu logo depois e voltou, porque falamos com ela naquela manhã e ela nos disse que estava lá desde as 4 da manhã ou talvez as 5 da manhã. apenas para tentar ajudar e só tinha ido para casa para trocar de roupa para as tarefas domésticas. (Eu suponho que a equipe foi um problema). Ela estava muito feliz, sorrindo constantemente e animada. Ela disse que recebeu algumas notícias naquela manhã sobre sua posição, mas não entrou em muitos detalhes. Dissemos a ela que estávamos felizes por ela e a apreciamos e acreditávamos que ela merecia algum reconhecimento por tudo o que havia feito nos últimos 2 dias que vimos. Ficamos por mais 2 dias e notamos que não a vimos, mas talvez uma vez que eu me lembre depois disso, mas imaginei que ela tivesse os dias de folga. Recentemente, voltamos para uma estadia curta e perguntamos sobre ela, infelizmente a pessoa disse que não a conhecia e que ela deveria estar lá antes de começarem. Ficamos muito desapontados porque ela foi uma das razões pelas quais voltamos desta vez. Não sei exatamente o que aconteceu ou por que ela não estava mais lá, mas o hotel definitivamente perdeu um grande trabalhador e uma pessoa muito gentil e atenciosa. Eu direi que não tivemos problemas desta vez com a nossa estadia como antes, mas notei que o quarto não estava tão limpo quanto antes e o corredor também tinha lixo e parecia sujo, tenho padrões muito altos quando vem para hotéis especialmente para a taxa que pagamos por uma noite. Eu não sei quem é o responsável pelo hotel, eu só queria que ele soubesse o quão maravilhoso esse funcionário foi e eu gostaria de ter escrito este comentário mais cedo. Espero que ela veja isso e saiba o quanto nós a apreciamos e que reconhecemos seu trabalho duro. A garota que trabalha na mesa agora acho que o nome dela é Kristen, falamos com ela momentaneamente, ela é tão doce e muito prestativa, o que foi uma boa mudança em relação à última garota. Parece que eles podem ter consertado algumas coisas com a equipe, mas não posso deixar de me perguntar por que ela ainda não está lá.
At another hotel they gave away our room so we just went down the road to this place. Manager was great. Room was large and had many thoughtful things to help store and hold items. Beds appear to be new.All in all a great stay. En otro hotel regalaron nuestra habitación, así que bajamos por la carretera hasta este lugar. Gerente fue genial. La habitación era grande y tenía muchas cosas bien pensadas para ayudar a almacenar y guardar artículos. Las camas parecen ser nuevas. en general, una gran estancia.
My fiance & I stayed here a while back we met an great lady in housekeeping, that's the reason for the 4 star rating, she was very friendly and made sure that we where 100% satisfied with our room, checked on us and even remembered our names during our stay. When we arrived the room we had booked was dirty with no clean ones available. The lady at the front desk had been there for 2 or 3days straight, she was so stressed and was trying to figure out what to do, I'm unsure if she called the housekeeper or the housekeeper called her (we was listenin to and talking with everyone else that was waitin for their room too). In a short time after the call a lady showed up and asked how many rooms she needed (the lobby was full with others waiting too). Some had opted to take sheets and make their own beds and others left. The lady who came in went to work to get everyone in clean rooms and made sure everyone who was waiting got in a room pretty quick. She called the front desk after each room was cleaned to let the her know the room was ready and to send the people to the room. Honestly I was amazed this girl came in so late in the evening/night. She went above and beyond for us and for the hotel. She sincerely apologized for the inconvenience of the wait for a room to be cleaned. I remembered her name because the way it is spelled it wasn't the "normal" spelling for Kayla. She also left a note apologizing in our room and thanking us for being patient and sticking with the hotel even though we had encountered such a horrible problem. Our room was super clean! And for the most part the entire hotel was very nice with the exception of the dirty room problem at the start. I was surprised the 2nd day of our stay she was there helping get breakfast ready and set up, and made sure everyone was happy with breakfast. A man came during the time we where down eating and he was speaking with her outside, she left shortly after and came back, because we spoke to her that morning after and she had told us she had been there since 4 a.m. or maybe 5 a.m. just to try to help out and had only gone home to change clothes for housekeeping. (I assume staffing was a problem). She was very happy, smiling constantly and excited. She said she had received some news that morning about her position, but didn't go in to a lot of detail. We told her we was happy for her and we appreciated her and believed she deserved some recognition for everything she had done just in the past 2 days that we seen. We stayed for 2 more days and noticed that we didn't see her but maybe one time that I can remember after that, but figured she had the days off. We recently came back for a short stay and happened to ask about her, sadly the person said they didn't know her and that she must have been there before they started. We was pretty disappointed because she was one ofthe reasons we even came back this time. I don't know exactly what happened or why she was no longer there, but the hotel definitely lost a great worker and a very kind and caring person. I will say we had no problems this time with our stay like before, but, I did notice the room wasn't as clean as it was before and the hallway also had trash in it and looked dirty, I have very high standards when it comes to hotels especially for the rate we paid for one night. I don't know who is in charge at that the hotel, I just wanted to make it known how wonderful this employee was and I wish I would have wrote this review earlier. Hopefully she sees this and knows how much we appreciated her and that we recognized her hard work. The girl working at the desk now I think her name is Kristen, we spoke to her momentarily she is so sweet and very helpful, which was a nice change from the last girl. It seems as if they may have gotten some things fixed with the staffing, but I can't help but wonder why she isn't still there. Mi prometido y yo nos hospedamos aquí hace un tiempo, conocimos a una gran dama en el servicio de limpieza, esa es la razón de la calificación de 4 estrellas, fue muy amable y se aseguró de que estuviéramos 100% satisfechos con nuestra habitación, nos revisó e incluso recordó nuestro nombres durante nuestra estancia. Cuando llegamos, la habitación que habíamos reservado estaba sucia y no había habitaciones limpias disponibles. La señora de la recepción había estado allí durante 2 o 3 días seguidos, estaba muy estresada y estaba tratando de averiguar qué hacer, no estoy seguro si llamó al ama de llaves o el ama de llaves la llamó a ella (la estábamos escuchando y hablando con todos los demás que también estaban esperando su habitación). Poco tiempo después de la llamada, apareció una señora y preguntó cuántas habitaciones necesitaba (el vestíbulo estaba lleno con otras personas esperando también). Algunos habían optado por llevar sábanas y hacer sus propias camas y otros se fueron. La señora que entró se puso a trabajar para que todos estuvieran en habitaciones limpias y se aseguró de que todos los que estaban esperando entraran en una habitación bastante rápido. Llamó a la recepción después de limpiar cada habitación para informarle que la habitación estaba lista y enviar a las personas a la habitación. Honestamente, me sorprendió que esta chica llegara tan tarde en la tarde/noche. Ella hizo todo lo posible por nosotros y por el hotel. Ella se disculpó sinceramente por las molestias de esperar a que limpiaran la habitación. Recordé su nombre porque la forma en que se escribe no era la ortografía "normal" de Kayla. También dejó una nota disculpándose en nuestra habitación y agradeciéndonos por ser pacientes y quedarnos con el hotel a pesar de que habíamos encontrado un problema tan horrible. Nuestra habitación estaba súper limpia! Y en su mayor parte, todo el hotel fue muy agradable, con la excepción del problema de la habitación sucia al principio. Me sorprendió que el segundo día de nuestra estadía ella estuviera allí ayudando a preparar y preparar el desayuno, y se aseguró de que todos estuvieran contentos con el desayuno. Llegó un señor a la hora que estábamos abajo comiendo y estaba hablando con ella afuera, ella se fue poco después y volvió, porque hablamos con ella a la mañana siguiente y nos había dicho que estaba ahí desde las 4 a.m. o tal vez las 5 a.m. solo para tratar de ayudar y solo había ido a casa a cambiarse de ropa para la limpieza. (Supongo que la dotación de personal era un problema). Estaba muy feliz, sonriendo constantemente y emocionada. Ella dijo que había recibido algunas noticias esa mañana sobre su posición, pero no entró en muchos detalles. Le dijimos que estábamos felices por ella y que la apreciábamos y creíamos que merecía algún reconocimiento por todo lo que había hecho en los últimos 2 días que vimos. Nos quedamos 2 días más y notamos que no la vimos, pero tal vez una vez que pueda recordar después de eso, pensé que tenía los días libres. Recientemente regresamos para una estadía corta y preguntamos por ella, lamentablemente la persona dijo que no la conocía y que debía haber estado allí antes de que comenzaran. Estábamos bastante decepcionados porque ella fue una de las razones por las que volvimos esta vez. No sé exactamente qué pasó ni por qué ya no estaba, pero definitivamente el hotel perdió a una gran trabajadora y una persona muy amable y atenta. Diré que esta vez no tuvimos problemas con nuestra estadía como antes, pero noté que la habitación no estaba tan limpia como antes y que el pasillo también tenía basura y se veía sucio, tengo estándares muy altos cuando llega a los hoteles especialmente por la tarifa que pagamos por una noche. No sé quién está a cargo en ese hotel, solo quería que se supiera lo maravilloso que fue este empleado y desearía haber escrito esta reseña antes. Esperemos que ella vea esto y sepa cuánto la apreciamos y reconocemos su arduo trabajo. La chica que trabaja en el escritorio ahora creo que se llama Kristen, hablamos con ella momentáneamente, es muy dulce y muy servicial, lo cual fue un cambio agradable con respecto a la última chica. Parece como si hubieran arreglado algunas cosas con el personal, pero no puedo evitar preguntarme por qué ella no está todavía allí.
Other than the rude girl who checked us in, WATCH OUT FOR EXTRA CHARGES ON YOUR CARD! these idiots charged my card three times for a one night stay. Breakfast ends way to early also, if you're coming in late like we did. It's over by 9am Aparte de la chica grosera que nos registró, ¡CUIDADO CON LOS CARGOS ADICIONALES EN SU TARJETA! estos idiotas cargaron mi tarjeta tres veces por una estadía de una noche. El desayuno también termina temprano, si llegas tarde como lo hicimos nosotros. Se acabó a las 9 a.m.
Other than the rude girl who checked us in, WATCH OUT FOR EXTRA CHARGES ON YOUR CARD! these idiots charged my card three times for a one night stay. Breakfast ends way to early also, if you're coming in late like we did. It's over by 9am
At another hotel they gave away our room so we just went down the road to this place. Manager was great. Room was large and had many thoughtful things to help store and hold items. Beds appear to be new. All in all a great stay.
My fiance & I stayed here a while back we met an great lady in housekeeping, that's the reason for the 4 star rating, she was very friendly and made sure that we where 100% satisfied with our room, checked on us and even remembered our names during our stay. When we arrived the room we had booked was dirty with no clean ones available. The lady at the front desk had been there for 2 or 3 days straight, she was so stressed and was trying to figure out what to do, I'm unsure if she called the housekeeper or the housekeeper called her (we was listenin to and talking with everyone else that was waitin for their room too). In a short time after the call a lady showed up and asked how many rooms she needed (the lobby was full with others waiting too). Some had opted to take sheets and make their own beds and others left. The lady who came in went to work to get everyone in clean rooms and made sure everyone who was waiting got in a room pretty quick. She called the front desk after each room was cleaned to let the her know the room was ready and to send the people to the room. Honestly I was amazed this girl came in so late in the evening/night. She went above and beyond for us and for the hotel. She sincerely apologized for the inconvenience of the wait for a room to be cleaned. I remembered her name because the way it is spelled it wasn't the "normal" spelling for Kayla. She also left a note apologizing in our room and thanking us for being patient and sticking with the hotel even though we had encountered such a horrible problem. Our room was super clean! And for the most part the entire hotel was very nice with the exception of the dirty room problem at the start. I was surprised the 2nd day of our stay she was there helping get breakfast ready and set up, and made sure everyone was happy with breakfast. A man came during the time we where down eating and he was speaking with her outside, she left shortly after and came back, because we spoke to her that morning after and she had told us she had been there since 4 a.m. or maybe 5 a.m. just to try to help out and had only gone home to change clothes for housekeeping. (I assume staffing was a problem). She was very happy, smiling constantly and excited. She said she had received some news that morning about her position, but didn't go in to a lot of detail. We told her we was happy for her and we appreciated her and believed she deserved some recognition for everything she had done just in the past 2 days that we seen. We stayed for 2 more days and noticed that we didn't see her but maybe one time that I can remember after that, but figured she had the days off. We recently came back for a short stay and happened to ask about her, sadly the person said they didn't know her and that she must have been there before they started. We was pretty disappointed because she was one of the reasons we even came back this time. I don't know exactly what happened or why she was no longer there, but the hotel definitely lost a great worker and a very kind and caring person. I will say we had no problems this time with our stay like before, but, I did notice the room wasn't as clean as it was before and the hallway also had trash in it and looked dirty, I have very high standards when it comes to hotels especially for the rate we paid for one night. I don't know who is in charge at that the hotel, I just wanted to make it known how wonderful this employee was and I wish I would have wrote this review earlier. Hopefully she sees this and knows how much we appreciated her and that we recognized her hard work. The girl working at the desk now I think her name is Kristen, we spoke to her momentarily she is so sweet and very helpful, which was a nice change from the last girl. It seems as if they may have gotten some things fixed with the staffing, but I can't help but wonder why she isn't still there.
Above expectation, clean, safe area, beds are comfortable. My inlaws are staying here so I'm giving a review for them. 😊 Acima das expectativas, área limpa e segura, as camas são confortáveis. Meus sogros estão hospedados aqui, então estou dando uma revisão para eles. 😊
Above expectation, clean, safe area, beds are comfortable. My inlaws are staying here so I'm giving a review for them. 😊 Por encima de las expectativas, área limpia y segura, las camas son cómodas. Mis suegros se quedan aquí, así que les estoy dando una reseña. 😊
Above expectation, clean, safe area, beds are comfortable. My inlaws are staying here so I'm giving a review for them. 😊
It's hard to understand all the good reviews for this hotel. It was the absolute worst hotel experience we've ever had in the US. Rooms were overbooked, the receptionist was putting people into dirty rooms and letting them change their own sheets, laundry room door was open so people could get their own clean towels of which there were not many, dirty laundry piles in the halls and everywhere; it was absolute chaos. Something is awfully wrong at this hotel and it needs to be corrected. The receptionist claimed she had been there three days without going home and slept in the break room. If this is true, this is wrong as well. And there was obviously no staff cleaning rooms. Awful. É difícil entender todos os bons comentários para este hotel. Foi a pior experiência de hotel que já tivemos nos EUA. Os quartos estavam lotados, a recepcionista estava colocando as pessoas em quartos sujos e deixando-os trocar seus próprios lençóis, a porta da lavanderia estava aberta para que as pessoas pudessem pegar suas próprias toalhas limpas, das quais não havia muitas, pilhas de roupa suja nos corredores e em todos os lugares; era um caos absoluto. Algo está muito errado neste hotel e precisa ser corrigido. A recepcionista alegou que estava lá três dias sem ir para casa e dormia na sala de descanso. Se isso for verdade, isso também está errado. E obviamente não havia salas de limpeza de funcionários. Horrível.
It's hard to understand all the good reviews for this hotel. It was the absolute worst hotel experience we've ever had in the US. Rooms were overbooked, the receptionist was putting people into dirty rooms and letting them change their own sheets, laundry room door was open so people could get their own clean towels of which there were not many, dirty laundry piles in the halls and everywhere; it was absolute chaos. Something is awfully wrong at this hotel and it needs to be corrected. The receptionist claimed she had been there three days without going home and slept in the break room. If this is true, this is wrong as well. And there was obviously no staff cleaning rooms. Awful. Es difícil entender todas las buenas críticas de este hotel. Fue absolutamente la peor experiencia de hotel que hemos tenido en los Estados Unidos. Las habitaciones estaban llenas, la recepcionista colocaba a las personas en habitaciones sucias y les permitía cambiar sus propias sábanas, la puerta de la lavandería estaba abierta para que las personas pudieran obtener sus propias toallas limpias, de las cuales no había muchas, montones de ropa sucia en los pasillos y en todas partes; era un caos absoluto. Algo anda terriblemente mal en este hotel y necesita ser corregido. La recepcionista afirmó que había estado allí tres días sin volver a casa y que dormía en la sala de descanso. Si esto es cierto, esto también es incorrecto. Y obviamente no había personal limpiando las habitaciones. Horrible.
It's hard to understand all the good reviews for this hotel. It was the absolute worst hotel experience we've ever had in the US. Rooms were overbooked, the receptionist was putting people into dirty rooms and letting them change their own sheets, laundry room door was open so people could get their own clean towels of which there were not many, dirty laundry piles in the halls and everywhere; it was absolute chaos. Something is awfully wrong at this hotel and it needs to be corrected. The receptionist claimed she had been there three days without going home and slept in the break room. If this is true, this is wrong as well. And there was obviously no staff cleaning rooms. Awful.
Beds are comfortable, room is clean. Nice kitchen area.
Had a very restful stay here. I cant get over how amazing the breakfast was. Staff was friendly and rooms were clean and comfortable. I highly recomend!
Had a very restful stay here. I cant get over how amazing the breakfast was. Staff was friendly and rooms were clean and comfortable. I highly recomend!
Beds are comfortable, room is clean. Nice kitchen area.
Beds are comfortable, room is clean. Nice kitchen area.
Had a very restful stay here. I cant get over how amazing the breakfast was. Staff was friendly and rooms were clean and comfortable. I highly recomend!
Eu gostei muito da minha estadia aqui. O hotel geral foi limpo e a equipe foi incrível. Eu 10/10 recomendo para viajantes próximos e distantes. O quarto estava definitivamente acima das minhas expectativas!
Disfruté mucho de mi estadía aquí. El hotel en general estaba limpio y el personal fue increíble. Lo recomiendo 10/10 a viajeros cercanos y lejanos. ¡La habitación estaba definitivamente por encima de mis expectativas!
I thoroughly enjoyed my stay here. The overall hotel was clean and the staff was amazing. I 10/10 recommend to travelers near and far. The room was definitely above my expectations!
Este local foi recentemente construído ou remodelado em abril. Fresco, limpo na aparência e na sensação de todo o edifício. Quarto muito bom. O gotejamento do chuveiro é lento, o que leva uma vibração Zen Garden quando cai na tampa do ralo de aço inoxidável ... 🤣
Se eu pudesse dar a este hotel zero estrelas, eu. Nunca vi um proprietário agir de maneira tão pouco profissional antes. Fizemos o check-in em uma noite de quinta-feira passada sexta-feira no encontro da Arca. Volte para o nosso quarto, a chave não funciona, nada demais, desça as escadas e pegue uma nova chave em nosso quarto e há pertences de outras pessoas no quarto. Volte para baixo, eles não têm ideia do que está acontecendo quando meu marido colocou as chaves no chão, eles quicaram e a jovem pegou quando ele as jogou para ela. Só queríamos saber onde estavam todos os nossos pertences. Eles trazem nossas coisas e ela está chateada porque estávamos "gritando" com ela, o que não estávamos. Ficamos frustrados, sim gritando não. Aí vem o dono e a primeira coisa que faz é gritar com meu marido e dizer que não vai deixar a gente ficar porque jogou coisas e gritou com o trabalhador. Ele saiu e pudemos ouvi-lo gritando com meu marido lá de dentro. Em seguida, ele passou a nos dizer que eles não nos cobrariam pela primeira noite, mas não tinham quartos disponíveis. Então, aqui estamos nós a 5 horas de casa, 3 crianças exaustos, 2 deles chorando e é um de seus aniversários. Ele foi bom o suficiente para procurar hotéis na área para nós ficarmos. Então, eu sugiro que você fique em outro lugar porque o proprietário foi muito gentil em sugerir que ficássemos em outro local. Nós viajamos muito e quero dizer muito para muitos torneios de boliche e definitivamente não ficaremos em uma rede tão pouco profissional.
Pessoal foi bom, útil. Quarto era bom, limpo também. O único problema, foi-nos dito que o quarto tinha 2 camas queen size, mas a cama era mais tamanho de cama de casal, NÃO rainhas. Feito para uma noite difícil de sono. Precisa anunciar o tamanho real da cama, não tente passar um duplo para uma rainha.
Si pudiera darle a este hotel cero estrellas, lo haría. Nunca antes había visto a un propietario actuar de una manera tan poco profesional. Nos registramos un jueves por la noche y pasamos el viernes en el encuentro del Arca. Regrese a nuestra habitación, la llave no funciona, no es gran cosa, baje las escaleras, obtenga una nueva llave, vaya a nuestra habitación y hay pertenencias de otras personas en la habitación. Vuelve abajo, no tienen idea de lo que está pasando cuando mi esposo dejó las llaves, rebotaron y la joven lo tomó como si él se las arrojara. Solo queríamos saber dónde estaban todas nuestras pertenencias. Sacan nuestras cosas y ella está molesta porque le estábamos "gritando", cosa que no estábamos haciendo. Estábamos frustrados gritando que no. Entonces viene el dueño y lo primero que hace es gritarle a mi marido y decirnos que no nos va a dejar quedarnos porque le tiró cosas y le gritó al trabajador. Lo hice salir y pudimos escucharlo gritarle a mi esposo desde adentro. Luego procedió a decirnos que no nos cobrarían por la primera noche pero que no tenían habitaciones disponibles. Así que aquí estamos a 5 horas de casa 3 niños exhaustos 2 de ellos llorando y es uno de sus cumpleaños. Fue lo suficientemente amable como para buscar hoteles en la zona para que nos quedáramos. Así que le sugiero que se quede en otro lugar porque el propietario fue muy amable al sugerirnos que nos quedemos en otro lugar. Viajamos mucho y me refiero a muchos torneos de bolos y definitivamente no nos quedaremos en una cadena tan poco profesional.
El personal fue agradable y servicial. La habitación era bonita, limpia también. El único problema, nos dijeron que la habitación tenía 2 camas queen, pero la cama era más tamaño de cama doble, no queens. Hecho para una difícil noche de sueño. Necesita anunciar el tamaño real de la cama, no tratar de pasar una cama doble por una reina.
Esta ubicación fue construida o remodelada recientemente en abril. Fresco, limpio tanto en el aspecto como en el tacto de todo el edificio. Muy bonita habitacion. La ducha tenía un goteo lento que genera un ambiente de jardín zen cuando aterriza en la tapa del desagüe de acero inoxidable ... 🤣
If I could give this hotel zero stars I would. I have never seen an owner act in such an unprofessional manner before. We checked in on a Thursday evening spent Friday at the Ark encounter. Go back to our room, key doesn’t work no big deal go down stairs get a new key go in our room and there is other people’s belongings in the room. Go back downstairs they have no idea what’s going on when my husband put the keys down they bounced and the young lady took it as him throwing them at her. We just wanted to know where all of our belongings were at. They bring our stuff out and she’s upset because we were “yelling “ at her which we were not. Were we frustrated yes yelling no. So the owner comes and the first thing he does is yell at my husband and tell us he is not going to let us stay because he threw stuff and yelled at the worker. Had him step outside and we could hear him yelling at my husband from inside. Then he proceeded to tell us that they wouldn’t charge us for the first night but they didn’t have rooms available. So here we are 5 hours from home 3 exhausted kids 2 of them crying and it’s one of their birthdays. He was nice enough to look up hotels in the area for us to stay. So I suggest you stay elsewhere because the owner was so kind to suggest us to stay at another location. We travel a lot and I mean a lot for lots of bowling tournaments and definitely won’t be staying at such an unprofessional chain.
This location was recently built or remodeled in April. Fresh, clean in both the way the whole building looks and feels. Very nice room. The shower had a slow drip that leads a Zen Garden vibe when it lands on the stainless steel drain cover... 🤣
Staff was nice, helpful. Room was nice, clean too. Only problem, we were told the room had 2 queen beds, but the bed were more double bed size, NOT queens. Made for a difficult night of sleep. Need to advertise actual size of bed, not try to pass off a double for a queen.
Fiquei aqui com minha família, o check-in foi rápido e posso dizer que os quartos aqui são SUPER LIMPOS e modernos. Muito espaço para o preço, nova tecnologia de trabalho e espaço com um aroma fresco. Recomende 100%
Eu fico em hotéis bastante com o meu trabalho, decidi dar uma chance a este e estou MUITO feliz por ter feito. Check-in correu perfeitamente, a equipe foi SUPER prestativa e atenciosa e muito experiente e respondeu a todas as perguntas que eu tinha. Após o check-in, subi para o meu quarto e notei no meu caminho como tudo estava limpo e arrumado e a decoração moderna era muito atraente e agradável, então quando eu fui para o meu quarto e abri a porta eu estava realmente exultante, é gigantesco , Eu amo o banheiro e o chuveiro, então eu senti a cama e os travesseiros e OMG essa cama é verdadeiramente celestial, e eu posso resumir os travesseiros com uma palavra BAIXE !! ok, são 2 palavras, mas você entendeu, eu fiquei 3 semanas no Hilton em Columbus e preferia estar aqui a qualquer hora !!! Este hotel é absolutamente perfeito, e em uma escala de 10 eu atribuo a ele um 10 definitivo !!! Estou aqui até terça-feira e como trabalho em Lexington e preciso de um hotel para trabalhar, já perguntei sobre ficar aqui por um período mais longo, e acredite se estou feliz o suficiente com este hotel que quero ficar aqui que muito, tem que ser PERFEITO !!!! Eu definitivamente sugeriria que se você estiver na área e precisar de um quarto, venha aqui primeiro e eu prometo que você não irá a nenhum outro lugar e ficará muito, muito satisfeito com os quartos aqui !!!
Me quedo en hoteles bastante con mi trabajo, decidí probar este y estoy TAN contento de haberlo hecho. El registro fue perfecto, el personal fue SUPER servicial y atento y muy informado y respondió a todas las preguntas que tenía. Después de registrarme, me dirigí a mi habitación y noté en mi camino lo limpio y ordenado que estaba todo y la decoración moderna era muy atractiva y agradable, luego, cuando fui a mi habitación y abrí la puerta, estaba realmente eufórico, es gigantesco. , Me encanta el baño y la ducha, luego me sentí de la cama y las almohadas y Dios mío, esta cama es verdaderamente celestial, y puedo resumir las almohadas con una palabra ¡¡GANSO ABAJO !! bien, son 2 palabras, pero te haces una idea, me quedé 3 semanas en el Hilton en Columbus y preferiría estar aquí en cualquier momento. Este hotel es absolutamente perfecto, y en una escala de 10 le doy un 10 definitivo! Estoy aquí hasta el martes y como trabajo en Lexington y necesito un hotel para trabajar, ya he preguntado sobre quedarme aquí por un período más largo, y créame si estoy lo suficientemente feliz con este hotel como para quedarme aquí. mucho, tiene que ser PERFECTO !!!! Definitivamente sugeriría que si se encuentra en la zona y necesita una habitación, venga aquí primero y le prometo que no irá a ningún otro lugar y que estará muy, muy satisfecho con las habitaciones aquí.
Me alojé aquí con mi familia, el registro fue rápido y puedo decir que las habitaciones son SUPER LIMPIAS y modernas. Mucho espacio para el precio, nueva tecnología de trabajo y espacio tenía un aroma fresco. Lo recomiendo 100%
Stayed here with my family, check in was fast and I can say that rooms here are SUPER CLEAN and Modern. Lots of room for the price, new working technology, and room had a fresh scent to it. Recommend it 100%
I stay in hotels quite with my job, I decided to give this one a try and I’m SO SO glad I did. Check in went perfectly, the staff was SUPER helpful and attentive and very knowledgeable and answered every question I had. After check in I headed up to my room and I noticed on my way up how clean and tidy everything was and the modern decor was very appealing and pleasing, then when I go to my room and opened the door I was truly elated, it’s gigantic, I love the bathroom and shower, then I felt of the bed and pillows and OMG this bed is truly heavenly, and I can sum up the pillows with one word GOOSE DOWN !! okay that’s 2 words but you get the picture, I stayed 3 weeks at the Hilton in Columbus and I would much rather be right here anytime !!! This hotel is absolutely perfect, and on a 10 scale I give it a definite 10 !!! I’m here till Tuesday and since I work in Lexington and need a hotel for work, I have already inquired about staying here for a longer term, and trust me if I’m happy enough with this hotel that I want to stay here that much, it’s got to be PERFECT!!!! I would definitely suggest that if you are in the area and need a room, come here first and I promise you won’t go anywhere else and you will be very very pleased with the rooms here !!!
407 Cherry Blossom Way Building B, Near Toyota Visitor Center, Georgetown, Kentucky 40324, United States
