The person in charge needs better customer relations experience. If you come with a group and they are offered a rate everyone should have the same rate $20 more or $20 less. A group is a group otherwise I would have rated a 5 ⭐. Everyone else I encountered was 5 star ⭐✨
starstarstar TIFFANY Tye
As a frequent traveler, this hotel is at the top of the list of my favorites simply because of the staff... they are AWESOME, and always make me feel welcome and at home. Hotel is clean and comfortable, and the staff cares about you and your stay. Highly recommend choosing this Hampton Inn when in the area. Location is in the middle of some great places to eat, gas-up, etc... all within short distance, in addition to being pretty quiet. Complimentary breakfast is best in area!
starstarstarstarstar Jeff Forsyth
Right off the highway with plenty of spots to grab a bite. Perfect for the pass thru travelers and pet friendly. Shout out to Rhonda who worked the desk. Got us in super fast and booked a future night for the way back home.
starstarstarstarstar Greg Duncan
Employee who was working at check in said my room number out loud, which goes against Hilton training and very much jeopardized my safety. Other employees were dismissive at best. Breakfast was fantastic and the room was nice. Employees were just lacking severely
starstar Conner Johnson
First, our room keys would stop working every night- so we would have to go back downstairs to get new keys each night (after we were already tired from hiking). Next, our sliding shower door was “stuck” and it was really hard to open. The next morning, we requested for a work order to be placed to have it fixed. For the remainder of our stay, it was never fixed. Next, on one of the mornings, there was almost no hot breakfast available and we were in a rush, so it was really inconvenient. The staff waited until the food was completely gone to START warming up more, and we had to wait about 10 mins for any hot food. Finally, upon arrival, we were offered housekeeping services daily, and we accepted, but housekeeping didn’t come at all. I understand housekeeping is “per request,” but we were offered it by a staff member and it never happened. This was probably the worst Hampton Inn I’ve ever stayed at, and it is way below a “Hilton” standard. If I were you, I’d recommend a Hilton Garden Inn.
starstar Allison Becker
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