Excelente atendimento, hotel de luxo, quartos muito espaçosos e muito conforto
starstarstarstarstar Dewis Jose Chavez Cueva Dunieskca Del Mar
Exelente atención , hotel de lujo habitaciones muy amplias y mucho confort
starstarstarstarstar Dewis Jose Chavez Cueva Dunieskca Del Mar
Boa recepção, tudo muito limpo e uma boa localização.
starstarstarstar Olga Arroyo
Muito grato, muito boa atenção desde o momento que eu entro até eu sair. Muito obrigado
starstarstarstarstar Jimmy Castañeda
Muy agradecido , muy buena atención desde que entre hasta que salí.muchas gracias
starstarstarstarstar Jimmy Castañeda
Buen recibimiento, todo muy limpio y una buena ubicación.
starstarstarstar Olga Arroyo
Local agradável e bom para fazer negócios.
starstarstarstar Conocimiento Asombroso
Boa. Recomenda-se lugar limpo e aconchegante
starstarstarstarstar Oscar Lopez
Excelente atenção, Bom café da manhã Quartos limpos e novos Recomendado
starstarstarstarstar Yeimer Danilo Bolivar
Excelente atención, Buen desayuno Habitaciones limpias y nuevas Recomendado
starstarstarstarstar Yeimer Danilo Bolivar
Lugar agradable y buena para ir de comisión de trabajo.
starstarstarstar Conocimiento Asombroso
Buen. Lugar limpio y acogedor recomendado
starstarstarstarstar Oscar Lopez
Excelente! Quartos pequenos, mas muito aconchegantes e novos. O serviço na recepção muito cordial e abrangente (quando você voa de manhã cedo), café da manhã 10 pontos com suco de café e pães torrados clássicos e croissant. 100% satisfeito
starstarstarstarstar Victor Rodriguez Chuma
Excelente, muito moderno. A atenção muito carinhosa e educada do seu dono para a equipe de limpeza todos muito atenciosos. Delicioso café da manhã 1 º nível quartos sempre tudo muito limpo altamente recomendado.
starstarstarstarstar Nano Alegre
Excelente , muy moderno. La atención muy afectuosos y educados desde su dueña hasta el personal de limpieza todos muy atentos. Desayuno riquísimo las habitaciones de 1er nivel siempre todo muy limpio muy recomendable .
starstarstarstarstar Nano Alegre
Excelente! Habitaciones pequeñas pero muy acogedoras y nuevas. El servicio en recepción muy cordial y comprensivo (cuando vueles en la madrugada) el desayuno 10 puntos con el café el jugo y los panes tostados clásicos y croissant. 100% satisfecho.
starstarstarstarstar Victor Rodriguez Chuma
The Fitzcarrald is in great proximity to some fantastic restaurants; either casual or more fine dining on local dishes. The rooms are very clean and comfortable and the building itself is gorgeous. Breakfast was excellent and the fresh juice you can't miss.
We had a 4 day tour in the Amazon and the Fitzcarrald was the perfect place to stay afterwards. But it was the staff here really made us feel safe and like we were family. The unbelievably nice people that work at the Fitzcarrald went above and beyond what was required.
I dropped my phone in a van that brought us back to Iquitos after our tour in the Amazon. It wasn't until we were unpacking in our room I realized it was missing. The staff at the front desk helped me call our tour company, who were no help. I texted my phone asking if someone had it to please call me and when the person who had my phone called I ran down and had the manager, Fabiola, to talk to the person since my Spanish is no bueno. After a heated conversation she figured out where they were and that they wanted money for my phone.
She told the young man at the front desk, Harrinson, to take me to the address on his motorcycle and told me not to give them money. It was a very far drive and a hard place to find. Harrinson was awesome. He drove around asking where to find the address not giving up even when I was ready to.
Finally we got another call from my phone and Harrinson talked to the guy and was an excellent translator and eventually we found the house. His confidence really helped because honestly I was scared. We pulled up and I got my phone back. The person handed it over willingly and I gave them something for it's safe return but I made sure the fearless young man that was supposed to be working the front desk was compensated for MY safe return.
The kindness shown by the Fitzcarrald to a couple of helpless travellers was incredible and I would stay there again in a heartbeat. Thank you Fabiola, Harrinson, and the entire Fitzcarrald hotel staff for a wonderful stay, a story with a happy ending, and for saving our trip.
starstarstarstarstar James Watson
Comfortable, cosy hotel with excellent rooms for a reasonable price near to the waterfront.
The staff are lovely and very helpful — it seems to be family owned and every member of the family seems thrilled to have you as a guest.
The beds are queen sized and very comfortable, the rooms are air conditioned (an absolute blessing in Iquitos), and have private bathrooms with hot water.
The breakfast is enormous and very good (indeed, there was always more than I could eat).
The only downsides I can think of are that the internet is very slow (you’re in a city in the amazon jungle though, so perhaps that’s to be expected?), the hot water sometimes takes a while to come through, and there is a lot of road noise from the main road outside during rush hour. It shouldn’t stop you from sleeping if you bring earplugs.
All in all, a lovely place to stay in Iquitos before & after an amazon expedition!
starstarstarstarstar Edan Miles
Very clean and the service was excellent. Staff were always happy to help. We left our main luggage at the hotel in storage for three days while we did and Amazon boat experience.
starstarstarstarstar Ruth Thomas
It's a very nice place to stay in Iquitos. The staff is very helpful and the place is clean. It's a very family friendly hotel.
starstarstarstarstar Melody Kelley
I stayed here for 2 weeks in December '18. Really great location close to everything. Truely a home away from home. Impeccably clean and they treat you like family. Also, the breakfast is quite good. I will definitely come back!!
starstarstarstarstar Mr G
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