Muy lindooooo
starstarstarstarstar Valeria Bernal
Excelente servicio y atención al cliente. muy buena experiencia para hospedarse. Su servicio de cocina muy bueno 👌
starstarstarstarstar Alexa Guzman
Bonito
starstarstar Denisse Ara
Me diverti
starstarstarstar Esteban Roa
Excelente servicio y atención al cliente. muy buena experiencia para hospedarse. Su servicio de cocina muy bueno 👌
starstarstarstarstar Alexa Guzman
Excelente servico
starstarstarstarstar Joel Isai Nahum Keb Polanco
Dos dos
starstarstarstar Martin Pech Sosa
alguien tiene el número de fiesta inn Mérida que esta cerca del siglo XXI ese que aparece en su pagina no entra la llamada, seria tan namable de compartírmelo por favor. Agradezco el apoyo
starstarstarstarstar Yanelli Briceño
Amplia habitación.Me tocó un cuarto que olía mal, como cuando alguien fumó mucho tiempo ahí.No sé sea la regla general
starstarstarstar Martin R.O.
Amplia habitación.Me tocó un cuarto que olía mal, como cuando alguien fumó mucho tiempo ahí.No sé sea la regla general
starstarstarstar Martin R.O.
alguien tiene el número de fiesta inn Mérida que esta cerca del siglo XXI ese que aparece en su pagina no entra la llamada, seria tan namable de compartírmelo por favor. Agradezco el apoyo
starstarstarstarstar Yanelli Briceño
Excellent service, food, comfortable rooms, and especially, spotlessly clean. Very nice!
starstarstarstarstar Monica Stevens
Todo está muy bonito, las cosas necesarias están muy cercas, el transporte muy eficiente.
starstarstarstar Micaela Aranda
Mala experiencia de este gran hotel que he usado por años, ahora definitivamente la mala actitud y confrontación con su personal de recepción me hizo cancelar y buscar otras opciones, su Gerente atendió mi queja personalmente lo cual agradezco, espero puedan entrenar mejor a su personal para evitar estos momentos
star Miguel Velasco
El buffet de las mañana está variado y es rico. La atención de los trabajadores en general es muy buena.
starstarstarstarstar Adiel Ruiz
Hermoso lugar limpio a un costado del siglo xxl.el mundo maya.i sobre todo no discriminan a nadien .eso es lo mejor
starstarstarstarstar Wadyn Moo
Very good spacious rooms. Staff very polite
starstarstarstar Fabian Furtado
Buena idea para pasar una estancia en Merida si tu motivo es ir por trabajo ya que las habitacion son cómodas y los desayunos completos, ofrecen servicio a cuarto hasta la noche, gym, alberca, y un míni super, la ubicación es céntrica
starstarstarstarstar Saul Alva C
The staff were polite and friendly. The Air condition was not cooling at 1am, we had to move to another room. The hotel is in a quiet area, near several malls, super market. Buffet is fresh, but needs more variety. Great fruit, nice gym, clean pool.
starstarstarstarstar Mary June Foster
We recently were between houses and wanted an economical hotel near the house we were moving to. Fiesta Inn Merida was clean, comfortable and the room service dining was excellent - food and service. I plan to have friends and family stay there. It is super convenient to our home.
starstarstarstarstar lori walters
Very clean hotel. Exellent customer service. Exellent room service.
starstarstarstarstar BRENDA ARREOLA
First of all, this place is a 2 / 5 but I felt the 4.6 rating was highly inaccurate and needed to be brought down.Pros:Extremely kind and helpful front desk and restaurant staff. They really did try their hardest to be pleasing.Cons:Luke warm shower. Even on the highest setting, it didn’t get hotter than a luke warm, and apparently it wasn’t just us.Dirty beds. Our sheets and pillows had lipstick stains. We asked for them to change it, and even afterwards the pillow still had lipstick stains.While we were in our room, someone knocked on their door and was dressed in a full hazmat suit. Apparently they had to sanitize our room due to covid? The hotel employee, dressed in a hazmat suit, and equipped with a bug spray type wand entered our room and literally sprayed the floor with an unknown chemical, disregarding the clothes and sheets strewn around.Isn’t this something they should be doing in between guests? Highly disturbing.At first glance, the lobby had a nice modern decor to it. But the more you pay attention, the more obvious it is that it’s almost like a nice AIR BnB. Nice exterior, but a cheap interior littered with cheap ikea style furniture.
star S Ziaullah
Located in the developing outskirts of Merida, the inn has one advantage: it is walking distance to a supermarket and the anthropological museum. Looking for culture? You may be out of luck - 30 min drive to the vibrant center with all its bars and music. But the reason for giving 1 star was more serious miscommunication with the 'management', or complete lack thereof. I was there for a planned stay of five days, three covered by the local research institute and they had my credit card on file. My host receives a call on day three to send people to pack up my luggage. That was it. No note, like hey we noticed you are still around, or receipt the night before, with a can we help you? I felt evicted and humiliated. For me, they ruthlessly broke number one rule for hosts: take care of your guests and treat them with respect. Catastrophic!
star Bjoern Hamberger
Rooms are nice. General service is below expected service in this chain hotels. Breakfast prices are higher than other same hotels in other similar cities. Lobby is in second floor and elevators run from motor Lobby to lobby but also torooms so at rush hours is very slow. As a Fiesta Rewards member you are offered 25% discounts on food and other expenses but this offer does not apply to room service and Breakfast (so you can not apply discounts in common services a business traveler uses). I also had 2 different meals and paid for them. They just delivered 1 of 2 invoices correctly. Second invoice was sent late and with incorrect data.still waiting for my receipt or factura. They do not have. 100% satisfaction guarantee policy so if you have any problem during your stay, they will not make a discount not reimburse any charges.
starstar Ricardo Hirata
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