All good. Until the moment I checked out of the hotel and when I came back there was no one who could open for me. I waited for almost an hour for the reception girl to arrive. Wonderfully a guest came out to pick up an address and that's how we were able to enter.
starstarstar Stephany Pacheco.
Very elegant clean and the employees treated us divinely I will return
starstarstarstarstar JIMMY FORERO DIAZ
Hotel eloina is the worst hotel in all of Bogotá, I do not recommend it to anyone for anything in the world, it is nothing compared to what they show in the photos, in the photos they show spaces that supposedly can be used and it is a lie, the attention is very horrible, they do not have professional ethics to attend to guests, you have to wait until they feel like opening the door, if it is raining you get wet waiting, they do not have a guard, the dirty rooms, the dirty bathroom, they do not clean well, a cat urinates on the stairs and the bad smell is strong, the hotel is very neglected, everything shakes, it seems that it is going to fall, due to its old and neglected structure, sometimes there is no hot water, for the price it is too horrible that hotel, there is no security, the rude administrator, when she wants to is friendly and when she is very rude and arrogant, there are many flies in the rooms, you can hear people having privacy, it is not an environment for children, you cannot rest, the truth is horrible, I don't know how there is app that r He recommends, making misleading advertising, because it is nothing compared to what they show in the photos. I DO NOT RECOMMEND IT, DO NOT WASTE YOUR MONEY IN THAT HOTEL
star Yohana Herrera
Felt pretty unsafe by having to ring the bell and wait for someone to manually open the door meanwhile the area does not allows for that type of luxury.
Once I arrived, my reservation through hotels.com hadn’t gone through and the lady wanted me to pay her for the early CheckIn even though I want going to stay with them. It got pretty ugly when the lady asked my to leave, even though I said I had called a taxi already and should arrive soon, she just did not wanted me to enjoy the air in the lobby if I wasn’t paying her the early checking as a non-guest of the hotel. It was pretty funny but don’t want anyone else to go through the same.
star O Carlos
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