The room was exceptionally clean, the staff was very friendly and the dinner menu had several delicious choices. I strongly recommend this hotel
starstarstarstarstar Casey Amerson
WoW….. Courtyards are not what they used to be.
The desk clerk lady at night was very unfriendly and seems to be bother every time we asked something, she was sitting on a table with the heater watching tv.
The cafeteria was empty and didn’t look like the have any food or anything ready to grab and go.
No coffee or water in the lobby.
The morning clerk was nicer That the one from previous nite.
She was playing with her phone and I asked her to call a taxi, she did it but like she said only because my English wasn’t great! … Thank you for the complement!’
I will not choose again a Courtyard by Marriott.
Those days were employees were anticipating the customers need are gone
Will not recommend this hotel.
Employees need to be retrain!
For goodness sake you are in Hospitality
star layla willmore
Very comfortable sleeping arrangements. I'd prefer for the toilet to be in a different section than the shower so that if someone's in the shower, another person can use the toilet. Didn't try the breakfast options, but they looked reasonable with fresh fruit. Not sure what else they had. Beautiful courtyard with a flaming pit & a few beautiful crape myrtle trees. Ice machine available on 2nd floor & fridge in room. I don't use hotels much & thought it was a little pricey, but it was what we needed & since it was business related it wasn't that great a factor in choosing. If I had to go to Charlotte again, I'd keep it in mind.
starstarstarstar TA H
Old place, remodeled to be be pretty nice. Menu for tiny restaurant/ bar is cholesterol high, and severely limited. Great location, good rooms, great vibe! Need better food, but a good spot to stay, if you eat elsewhere.
starstarstarstar DAVID SHELTON
The lobby was very nice. The hallways, stairwells and elevators however looked like they hadn’t been vacuumed in weeks and weren’t vacuumed for the duration of our stay. It was gross. The room AC worked great however the hallways were terribly warm. The front desk staff was not friendly. A smile goes a long way. The beds were comfortable however the stains on the corner of the one mattress were not appealing. Balcony could have been enjoyed more with two chairs and even a small table. Only one chair provided. Two of us showered and we were already out of body wash-that should have been filled prior to our arrival. Pool area had nice chairs and water was refreshing. Although the pool towels were very thin and small-the bath towels were much nicer. It worked for a quick two night stay as it was close to our destination but would not return if in the area again.
starstar Karen Adelman
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